Qualifications
We are seeking individuals with a strong background in customer service, preferably in hospitality or financial services. Successful candidates should possess excellent communication skills, a proactive attitude, and an ability to resolve customer concerns effectively. Attention to detail and the ability to manage financial transactions accurately are essential. Previous experience with point-of-sale systems is a plus.
About the job
Join our team as a Customer Service Specialist at PLS, where your passion for customer satisfaction will shine. Located at 2234 Forest Ave., Staten Island, NY, you will be the face of our company, dedicated to delivering exceptional service and educating customers on our wide range of financial products. You will ensure compliance with industry regulations while maintaining high-quality standards, and you will play a key role in creating a welcoming environment for our customers and team members alike.
About PLS
At PLS, we believe in 'People – Location – Service' because you deserve better! Founded in 1997 by Bob and Dan Wolfberg, we have grown into a leading retail provider of financial services with over 200 locations across 12 states. Our mission is to offer convenient and transparent financial products that empower customers to manage their day-to-day financial needs, making us a trusted partner in their financial journey.
