Customer Service Representative

SutherlandCairo

On-site Full-time

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Experience Level

Entry Level

Qualifications

Excellent communication skills in English. Strong problem-solving abilities. Ability to work effectively in a team. Prior customer service experience is a plus. High school diploma or equivalent required.

About the job

Sutherland seeks a Customer Service Representative based in Cairo. This position focuses on assisting customers, handling their questions, and resolving issues for our clients. Daily work involves regular communication with people, so clear and supportive interaction is essential.

What you will do

Respond to customer inquiries through phone, email, or chat
Address and resolve questions or concerns promptly
Provide accurate information with a friendly approach

Requirements

Strong communication skills
Ability to interact effectively with customers
Comfort working in a busy setting
Interest in assisting others with problem-solving

About Sutherland

Sutherland is a global provider of process transformation services, dedicated to enhancing customer experiences. With a commitment to innovation and excellence, we empower our employees by providing comprehensive training and opportunities for career advancement. Join us and be part of a team that values growth and success.

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