Customer Service Representative

SutherlandCairo

On-site Full-time

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Experience Level

Entry Level

Qualifications

We are looking for individuals who are enthusiastic, detail-oriented, and possess excellent verbal and written communication skills. A high school diploma or equivalent is preferred. Previous experience in customer service is a plus but not required, as we are open to entry-level candidates eager to learn and grow.

About the job

Main responsibilities

Respond to client inquiries through phone, email, or chat
Handle customer issues promptly and with professionalism
Maintain a positive, helpful approach in every conversation
Contribute to a seamless customer experience

Requirements

Clear and effective communication skills
Interest in helping others and solving problems
Consistently brings a positive attitude to daily work

About Sutherland

Sutherland is a leading global provider of process transformation services, dedicated to delivering exceptional customer experiences. With a commitment to innovation and excellence, we empower our employees to make impactful contributions and grow within our collaborative environment. Join us and be part of a team that values your input and promotes career advancement.

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