Customer Service Self Storage Manager

Public StorageFrisco

On-site Full-time

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Experience Level

Entry Level

Qualifications

The ideal candidate will possess excellent communication skills, a customer-focused attitude, and a willingness to learn. Previous experience in customer service is a plus, although not required. A strong team player, you should be able to handle multiple tasks efficiently and maintain a positive demeanor under pressure.

About the job

Role overview

The manager serves as the main point of contact for customers, handling questions and assisting with reservations. Keeping the facility clean and organized is also an important part of the job, helping to create a positive experience for everyone who visits.

Key responsibilities

Respond to customer inquiries and address concerns promptly
Assist customers with reservations and account needs
Maintain the facility’s appearance to support a welcoming atmosphere

Location

This role is based onsite at the Frisco self-storage facility.

About Public Storage

Public Storage is a leading provider of self-storage solutions, dedicated to offering our customers a reliable and friendly service. With locations across the United States, we are committed to providing clean, secure, and convenient storage options that meet the diverse needs of our customers.

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