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Customer Service Self Storage Manager

On-site Full-time

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Experience Level

Entry Level

Qualifications

To be successful in this role, candidates should possess:Strong interpersonal and communication skills. Ability to work independently and as part of a team. Basic computer proficiency for managing rental agreements and customer interactions. Prior experience in customer service is preferred but not mandatory. Willingness to learn and adapt to new challenges.

About the job

Public Storage is hiring a Customer Service Self Storage Manager for its Irving, Texas location. This position centers on running the day-to-day operations of a self-storage facility and making sure customers receive attentive, helpful service.

Role overview

The manager oversees all aspects of the facility, from greeting customers to maintaining high standards for safety and cleanliness. Handling rental agreements and responding to inquiries are key parts of the job. The role also involves monitoring the property to ensure each storage unit remains secure and well-kept.

What you will do

  • Respond to customer inquiries and assist with storage needs
  • Manage rental agreements and related documentation
  • Maintain the safety and cleanliness of the facility

Requirements

  • Strong communication skills
  • Motivation to work independently
  • Comfort working in an environment with varied daily tasks

About Public Storage

Public Storage is a leading provider of self-storage solutions, dedicated to offering our customers the best in safety and convenience. With over 2,500 locations across the United States, we pride ourselves on our commitment to quality service and customer satisfaction. Join us and be part of a company that values growth, teamwork, and integrity.

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