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Customer Service / Station Specialist (m/f/d) in Stuttgart

On-site Full-time €32K/yr - €32.4K/yr

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Experience Level

Experience

Qualifications

Qualifications:Hands-on and willing to assist in various tasks. Experience in customer service is a plus. Valid Class B driver's license. Proficient in both German and English.

About the job

Why Join roadsurfer?

  • TEAM SPIRIT & TEAM EVENTS: Embrace a collaborative atmosphere with flat hierarchies, lots of fun, and incredible team spirit! Enjoy regular team events like sports sessions, barbecues, or simply a casual drink after work at your station.

  • CAMPER BUDGET: Experience the #happyroadsurfing lifestyle yourself with an annual rental allowance for our campers.

  • DISCOUNTS AND BENEFITS: Take advantage of our Corporate Benefits platform, Travel Industry Card, and discounts for family and friends.

Your Role – Your Passion

  • Delight our customers during the pickup and return of their campers with a bright smile, making their roadsurfer journey unforgettable.

  • Personally explain and hand over our campers to customers.

  • Actively assist in ensuring our campers are thoroughly cleaned – inside and out.

  • Support the station team with daily tasks to ensure our #happyroadsurfers embark on their vacations with joy.

What You Need to Ride the Wave with Us

  • You are hands-on and ready to pitch in whenever needed.

  • Ideally, you have prior experience in customer service.

  • A valid Class B driver's license.

  • Good command of both German and English.

Your Salary

We value transparency. The salary range for this position is between €32,000 and €32,400 gross annually. We are currently implementing salary bands in our job descriptions to ensure fair treatment of all employees. As we get to know each other better during the application process, we will determine together which level within the salary band fits you best. Your salary will be reviewed at least once a year during an annual feedback meeting.

This position is initially limited until the end of October 2026, with the possibility of extension.

About roadsurfer GmbH

Join roadsurfer, where we are passionate about making camper travel an unforgettable experience. We celebrate teamwork and offer a vibrant workplace culture that prioritizes fun, collaboration, and customer satisfaction.

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