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Experience Level
Manager
Qualifications
Proven experience in customer service management or a related field. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Ability to analyze customer data and implement effective solutions. Familiarity with customer service software and tools. Problem-solving mindset with a focus on customer satisfaction.
About the job
Join Lalamove as a Customer Services Assistant Manager and be a part of a dynamic team that delivers exceptional service to our clients. In this role, you will oversee daily operations, ensure customer satisfaction, and lead a team of customer service representatives. Your leadership will be crucial in maintaining high standards of service and driving continuous improvement.
About Lalamove
Lalamove is a fast-growing logistics company that connects users with drivers for on-demand deliveries. We are committed to providing efficient and reliable service, making us a leader in the logistics industry. Join our team and help us redefine the delivery experience!
Join our dynamic team as an Assistant Service Manager in Coventry!We are seeking a dedicated and proactive professional to oversee the day-to-day operations of our clinical services, ensuring the highest standards of quality and performance management.In this pivotal role, you will lead the administration team, driving service development and governance whil…
Role overview Farm Boy Inc. is seeking an Assistant Service Manager for its London location. This position works alongside the Service Manager to ensure daily store operations run efficiently. The Assistant Service Manager plays a key part in team leadership, upholding store standards, and fostering a positive experience for customers. Key responsibilities Assist the Service Manager with daily store operations Guide and motivate team members to provide excellent customer service Help oversee inventory and keep track of sales activity Promote company standards and encourage best practices throughout the store Support a friendly, efficient, and welcoming store environment
Job Title: Assistant Service Manager - AutomotiveSalary: OTE £49,000Join Bolton Kia, recognized as ‘Europe’s No.1 Kia Dealer’ for sales volume. Our dealership, situated at Middlebrook Retail Park in Horwich, off Junction 6 of the M61, operates over two sites: a Sales showroom offering both new and used vehicles and a Service & Parts department just a short walk away.As the only dealership wholly owned by Kia UK, we provide our employees with exceptional benefits, including private medical insurance, a car ownership scheme, and numerous discount opportunities.Kia UK, a prominent automotive brand, boasts one of the largest model ranges in the industry, making it the fourth most popular car brand in the UK as of 2025. Known for our innovative electrified products, we are leading the charge in automotive technology.With over 30 years of continuous growth, Kia has built a reputation for bold design and high-quality products, aiming to introduce at least nine fully electric vehicles by 2027 as part of our commitment to sustainable mobility solutions.The Role: Collaborating closely with the Service Manager, you'll be pivotal in managing the Service Department's daily operations, leading a team of 5 Service Advisors and 4 support administrators, including Warranty. Your focus will be on ensuring seamless customer service, boosting workshop performance, and enhancing customer satisfaction.If you possess prior experience in a similar role, exceptional leadership and communication abilities, a commitment to outstanding customer service, and a full UK Driver’s License, we encourage you to apply.At Bolton Kia, we value our team members and offer a competitive salary package along with excellent benefits.
Join Lalamove as a Customer Services Assistant Manager and be a part of a dynamic team that delivers exceptional service to our clients. In this role, you will oversee daily operations, ensure customer satisfaction, and lead a team of customer service representatives. Your leadership will be crucial in maintaining high standards of service and driving continuous improvement.
Job Title: Assistant Service Manager - AutomotiveSalary: OTE £49,000At Bolton Kia, we proudly hold the title of ‘Europe’s No.1 Kia Dealer’ for sales volume, offering a wide array of new vehicles across Europe. Our conveniently located dealership on Middlebrook Retail Park in Horwich, just off Junction 6 of the M61, features two sites: a sales showroom for both new and used vehicles, and a dedicated Service & Parts department located just 300 yards away.As the only dealership wholly owned by the manufacturer, Kia UK, we provide our employees with excellent benefits including private medical insurance, an employee car ownership scheme, and various employee discount programs.Kia UK is recognized as a leading automotive brand, offering one of the industry's most extensive ranges of models across diverse vehicle segments, solidifying its position as the fourth most popular car brand in the UK by 2025. The brand is also renowned for its innovative electrified products, providing cutting-edge technology today while aiming to introduce no less than nine fully electric vehicles in the UK by 2027.The Role:As an Assistant Service Manager, you will work closely with the Service Manager to oversee the daily operations of the Service Department. You will lead a front-of-house team consisting of 5 Service Advisors and 4 support administrators, including Warranty, ensuring the seamless operation of customer service teams, enhancing workshop performance, and driving high levels of customer satisfaction.If you possess experience in a similar role, exceptional leadership and communication abilities, a passion for delivering outstanding customer service, and hold a full UK Driver’s License, we are eager to hear from you.At Bolton Kia, we value our employees and, in return for your commitment, we offer a competitive salary package along with excellent benefits.
Full-time|£45K/yr - £45K/yr|On-site|Fforest-fach, Swansea, United Kingdom
Position OverviewJoin us as a pivotal Business Services Manager and Executive Assistant to the Managing Director in our vibrant office located in Swansea. This full-time, office-based role offers a competitive salary of up to £45,000, dependent on experience.About Our CompanyAt ubteam, we are a leading global provider of branded merchandise and fulfillment solutions, dedicated to helping organizations craft unforgettable brand experiences. Since our inception in 1975, we have collaborated with marketing, events, and HR teams to design, source, and deliver tailor-made branded merchandise for campaigns, employee engagement initiatives, and major global events. We take pride in our partnerships with internationally recognized brands, delivering creative, reliable, and high-quality solutions.Our company is built on three core values: Caring – how we act; Motivated – what we do; and Genuine – who we are. As a growing business, we are on the lookout for an Admin Lead who will significantly contribute to supporting the Managing Director and ensuring operational excellence.Your RoleThis senior, hands-on position combines leadership in Business Services with Executive Assistant support to the Managing Director. You will play a crucial role in ensuring that internal administration, processes, and support functions run smoothly. Collaborating closely with the Managing Director and the broader leadership team, you will take ownership of vital operational activities and contribute to maintaining high standards across the organization.This role is ideally suited for candidates with experience in a small to medium enterprise (SME) environment, where flexibility, organization, and accountability are paramount. It's also a great match for seasoned Office Managers, Operations Administrators, or Business Services professionals who excel in supporting senior leadership while managing internal operations.Key ResponsibilitiesProactively support the Managing Director as an Executive Assistant by managing schedules, priorities, and key actions while ensuring delegated tasks are completed.Lead the Business Services and administration function, coordinating activities and chairing regular team meetings.Support Client Support/Sales Administration through the Team Lead to ensure efficient team operations.Maintain up-to-date internal documentation, company policies, and the Company Manual to ensure accessibility.Assist with HR administration and recruitment processes as needed.Oversee facilities management and general office operations to guarantee smooth daily business functions.
*** Assistant General Manager – Quick Service Restaurant ***Join a vibrant and renowned quick service restaurant brand with high volume operations.Located in the heart of London, offering a competitive salary of up to £27k plus performance-related bonuses.Role Overview:As the Assistant General Manager, you will play a pivotal role in driving business growth and maximizing sales through authentic engagement with both customers and your team. Your mission is to deliver a top-notch hospitality experience while upholding the restaurant's prestigious standards and brand image.Key Responsibilities:Assist the General Manager with all operational tasks.Lead, mentor, and develop your team to achieve daily financial targets.Ensure compliance with health and safety regulations.Foster a service-oriented culture that continuously enhances guest satisfaction and audit performance.If you aspire to be part of a company that values its employees and offers a sense of pride in your work environment and culinary offerings, we encourage you to contact us!
Customer Service Assistant ManagerAre you a dedicated and experienced Customer Service Assistant Manager eager to embrace a new role with a leading healthcare organization? If you're looking to elevate your career within a dynamic and rapidly expanding company, this opportunity is tailored for you!Daily Responsibilities of the Customer Service Assistant Manager:Act as a primary point of contact for customer service operations.Engage directly with customers via multiple communication channels including phone, email, chat, and more.Support the Customer Service Manager in executing essential duties and take charge in their absence.Oversee and mentor a team of 30 customer service representatives ensuring operational excellence and adherence to service standards.Facilitate the development and implementation of training programs for customer service staff.Report any performance-related issues directly to the Customer Service Manager.Deliver exceptional service to both internal and external stakeholders.Working Hours: TBDBenefits of Joining Our Team:Competitive salary, negotiable based on your experience.Comprehensive benefits package including Medical, Dental, and Vision coverage.A vibrant and supportive work environment that fosters positivity and teamwork.
Join our dynamic team as a Food Service Assistant at WSH Group in Grimsby! This role is perfect for individuals with a passion for food service and customer satisfaction. You will play a key role in delivering high-quality food services while ensuring a clean and safe environment for our customers.
Join our dynamic team at Domino’s Pizza as an Assistant Manager! In this role, you will support the Store Manager in overseeing daily operations, ensuring exceptional customer service, and driving sales. You will have the opportunity to lead a passionate team, implement promotional strategies, and maintain operational excellence in a fast-paced environment.
Role Overview Domino's Pizza Group Ltd. is hiring an Assistant Manager for our Birmingham location. This position supports the store’s daily operations and plays a key part in leading the team. What You Will Do Oversee daily store operations to keep everything running smoothly Manage and support staff on shift Maintain high standards of customer service Help drive sales and support business growth Promote a positive, team-focused work environment What We’re Looking For Enthusiasm for delivering great service Strong leadership and communication skills Commitment to building a supportive workplace
Job Title: Assistant Store Manager Location: Ballater Salary: Up to £24,000 per annum Role: PermanentOVERVIEWOur client is seeking a dynamic Assistant Store Manager to join their thriving team in Ballater. If you are a seasoned leader with a genuine passion for community engagement and exceptional customer service, this is an outstanding opportunity to advance your career. With a robust internal development program, our client is dedicated to fostering the growth and progression of their team members within a company that prioritizes its employees, customers, and community.Having undergone significant positive transformation in recent years, our client is committed to continuously improving the way they do business, benefiting their members, customers, and communities. With 100 new stores slated to open across the UK in 2018 alone, now is an incredible time to join their ranks!IDEAL CANDIDATEDemonstrable experience in a supervisory, leadership, or managerial capacity, ideally within the retail or hospitality sectorsA proven track record in coaching and developing teams of varying sizes and capabilitiesA strong desire to engage with your local communityExperience in enhancing business performanceAdept at working closely with colleagues in a customer-oriented environmentAbility to manage shifting and often competing prioritiesKEY RESPONSIBILITIESAs an Assistant Store Manager, you will lead, motivate, and nurture your team, spending the majority of your time on the shop floor, ensuring each customer feels valued upon entering the store.You will actively seek opportunities to stay ahead of competitors and adapt to changes impacting store performance.Lead and mentor your team to achieve both team and individual performance objectives.Oversee all aspects of the store, from team development to sales, waste management, and cost control.Conduct regular performance evaluations with team members while identifying their training and development needs.Recruit, train, and develop your team to ensure consistent product availability and deliver responsive, efficient, friendly, and knowledgeable customer service.
Join our dynamic team at WSH Group as a Food Service Assistant! In this role, you will be essential in delivering high-quality food service, ensuring cleanliness and organization in our dining facilities. Your enthusiasm will contribute to a positive dining experience for all our guests.
Join the dynamic team at Domino's Pizza as an Assistant Manager! In this key role, you will support the store manager in daily operations while ensuring exceptional customer service is provided. You will be responsible for leading the team, managing inventory, and maintaining store standards.
Join us at Domino's Pizza as an Assistant Manager where you will play a vital role in supporting the management team and ensuring our customers enjoy a seamless experience. You will be responsible for overseeing the daily operations of the store, assisting with team management, and upholding the high standards of service that our brand is known for.
Role Overview The Assistant Manager at Domino's in Manchester helps run daily store operations and supports the store manager. This role involves supervising team members, upholding customer service standards, and making sure the store meets company expectations. Main Responsibilities Assist with managing and scheduling staff Support a positive and efficient work environment Ensure customers receive prompt, friendly service Help maintain cleanliness and store standards Growth and Development This position offers chances to develop leadership skills and advance within Domino's Pizza Group Limited.
Job Title: Retail Assistant ManagerLocation: WithamSalary: From £31,300 to £38,170 per annumRole: PermanentOVERVIEWAs the Retail Assistant Manager, you will step in as the leader of our retail store, supporting the Store Manager in creating an exceptional customer experience. Your mission will be to oversee the effective management of the entire store, ensuring that our standards for quality, service, and product availability are met consistently. To thrive in this position, a true passion for retail and customer service is essential, along with outstanding leadership and coaching capabilities. Your dynamic and proactive approach, alongside your ability to prioritize tasks efficiently, will be key to your success. The Retail Assistant Manager role is centered around cultivating a motivated and focused team dedicated to delivering an unparalleled customer experience. In return, we offer a competitive salary and a rewarding career opportunity.KEY RESPONSIBILITIESLead, coach, and develop a high-performing retail team.Ensure customer satisfaction through effective team management and adherence to retail standards.Direct and manage all aspects of the retail store team.Ensure compliance with health and safety regulations.Inspire, train, and develop team members while identifying future talent.Plan and prioritize store operations to achieve excellence.Oversee all necessary store administration tasks.Manage stock levels, ensuring freshness and availability while maintaining stock integrity.Drive the store to meet and exceed performance targets.Act as a deputy for the Store Manager, implementing and executing company directives.Understand customer needs and ensure they receive 'best in class' service.Ensure staffing levels meet operational goals and customer expectations.Oversee the replenishment process for the store.IDEAL CANDIDATENo matter your background, you should be ready to take on the challenge of driving one of the most successful retail stores and advancing your own retail management career. Our client is eager to connect with individuals who can lead and inspire their teams to achieve ambitious performance goals. You will recognize the importance of customer satisfaction and be a collaborative team player who works closely with your Store Manager.Experience in retail management or food retail is preferred, though backgrounds in hospitality, leisure, or general retail management will also be considered.Demonstrated ability to motivate teams for optimal performance.Capacity to lead and work proactively within a team environment.Experience managing a service-oriented environment.
Join us at IQEQ, a prominent Investor Services group that delivers comprehensive solutions for administration, accounting, reporting, and compliance in the global investment sector.Your main role will be to support the Head of Compliance and the Money Laundering Compliance Officer (MLCO) in ensuring our business adheres to all relevant regulations while safeguarding against fraud and money laundering risks, as well as exposure to terrorist financing and related reputational threats.Key Responsibilities -Assist the Head of Compliance, MLCO, and the broader Compliance team with daily operational tasks and internal inquiries, ensuring accurate Group-level reporting.Manage and monitor the Compliance Monitoring Plan (CMP), ensuring compliance with deadlines, global testing standards, and timely resolution of action items.Conduct CMP assessments on Policies and Procedures to evaluate effectiveness and contribute to continuous improvement aligned with Group and regulatory standards.Address escalations from screening hits as necessary and assist in integrating regulatory updates into our policies and procedures.Ensure compliance with laws and internal policies, apply sound judgment in risk identification, and effectively communicate concerns to senior management.
Adler Allan is looking for an Assistant Field Service Technician to support field operations in Morecambe. This position plays a key part in keeping equipment running smoothly and reliably for clients. What you will do Assist with installing, maintaining, and repairing equipment at client sites Help troubleshoot technical issues that come up in the field Work alongside experienced technicians to deliver consistent, high-quality service Requirements Strong communication skills Commitment to safety and quality standards Willingness to collaborate and learn on the job This role focuses on hands-on support and teamwork, contributing to reliable service for Adler Allan's clients.
Rexel is seeking a dedicated and dynamic Assistant Branch Manager to support our operations in Aston Clinton. This role is essential in ensuring the smooth running of our branch, offering exceptional customer service while managing daily operations.As an Assistant Branch Manager, you will work closely with the Branch Manager to drive sales, manage inventory, and lead a team of customer service representatives. Your leadership skills will be crucial in fostering a positive work environment and achieving branch objectives.