Customer Specialist at WNS Global Services | Quezon City

WNS Global ServicesQuezon City

On-site Full-time

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Experience Level

Experience

Qualifications

The ideal candidate will have:At least 2 years of experience in customer service or related fields. Excellent communication skills in English. Strong problem-solving abilities. Ability to work effectively in a team environment. Familiarity with CRM software is a plus.

About the job

WNS Global Services is hiring a Customer Specialist for its Bridgetowne site in Quezon City. This role serves as the first point of contact for clients, focusing on prompt and effective support.

What You Will Do

Respond to customer inquiries through multiple channels
Share accurate product and service information
Resolve complaints efficiently and professionally
Work to maintain strong customer satisfaction
Coordinate with other teams to improve service delivery

Who We’re Looking For

Applicants should bring experience in customer service and a commitment to helping clients. A track record of delivering quality support is important for this position.

About WNS Global Services

WNS Global Services is a leading provider of business process management services, focused on delivering high-quality solutions across various sectors. With a commitment to innovation and excellence, we empower our employees to reach their full potential while providing unparalleled service to our clients worldwide.

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