Customer Success / Account Manager

TreantlyRemote — Philippines

Remote Full-time

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Experience Level

Experience

Qualifications

Required Experience1–4+ years of experience in Customer Success, Account Management, or Client Services (flexibility for high-potential candidates)Experience in managing client relationships or engaging in client-facing rolesFamiliarity with fast-paced, results-oriented environmentsPreferred QualificationsExperience in a digital marketing, advertising, or creative agency environmentBackground in eCommerce or performance marketingExperience working with international or North American clients

About the job

Treantly is hiring Customer Success / Account Managers based in the Philippines (remote). This role centers on building strong client partnerships, managing account performance, and supporting client growth. Treantly provides thorough training and considers candidates with a range of experience levels, as long as they show initiative, responsibility, and the drive to develop.

What You Will Do

Serve as the main point of contact for assigned client accounts
Develop and sustain long-term client relationships built on trust and results
Own client performance, working to meet and exceed set goals
Spot opportunities to improve client outcomes, retention, and account growth
Work closely with internal teams including creative and marketing to deliver on client needs
Monitor account metrics and provide clients with strategic feedback
Communicate updates, insights, and results to clients on a regular basis
Respond to client concerns and resolve issues quickly and professionally

Who Thrives Here

This position suits proactive individuals who enjoy client interaction and have a commercial mindset. Treantly values people who take ownership and are eager to grow within a client-facing role.

About Treantly

Treantly is dedicated to empowering our clients by providing exceptional customer success and account management services. Our team thrives on building meaningful partnerships that drive results and foster growth.

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Customer Success / Account Manager

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