Customer Success Manager - AI Solutions

JobgetherSpain

On-site Full-time

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Experience Level

Manager

Qualifications

Ideal candidates should possess a strong background in customer success management, with a proven ability to foster relationships at senior levels within organizations. Familiarity with SaaS platforms and experience in driving product adoption are essential. You should be adept at analyzing customer needs and translating them into actionable strategies. Excellent communication and problem-solving skills are a must, alongside the ability to work effectively in a fast-paced, collaborative environment.

About the job

Jobgether seeks a Customer Success Manager based in Spain to support a partner company. The position centers on helping enterprise and mid-market customers maximize value from an advanced AI platform. Success in this role means guiding clients through adoption, integration, and ongoing use of AI-driven solutions.

Main responsibilities

Develop and sustain strong relationships with senior stakeholders at client organizations
Translate client business objectives into actionable, data-informed strategies using AI tools
Lead customers through onboarding and integration of the AI platform
Oversee complex customer programs that may shift as requirements evolve
Provide technical troubleshooting and ongoing support as needed
Take commercial responsibility by influencing renewals and spotting growth opportunities

What success looks like

Clients achieve tangible, measurable results from their AI projects
Customer relationships remain positive and productive over time
Opportunities for renewals and upsells are recognized and acted upon

Work environment

This role fits someone who adapts well to changing priorities and uncertainty. The team values both strategic thinking and hands-on problem solving, working together to support customer success.

About Jobgether

Jobgether is a leading recruitment platform connecting top talent with innovative companies. Our mission is to enable organizations to maximize their potential through effective talent management and customer engagement strategies.

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