Customer Success Manager at Attio | San Francisco

AttioSan Francisco

On-site Full-time

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Experience Level

Experience

Qualifications

5+ years of relevant professional experience, including 3+ years in Customer Success or Account Management roles. Strong passion for customer satisfaction and product engagement.

About the job

Join Attio in Revolutionizing CRM for the AI Age!

At Attio, we are on a mission to transform Customer Relationship Management with our innovative AI-native CRM designed for ambitious go-to-market teams. Recently, we secured a $52M Series B funding round led by GV (Google Ventures) alongside Redpoint, Balderton, Point Nine, and 01A. Our dedicated team excels at addressing complex technical challenges and enhancing user experiences, setting new industry standards.

About the Role

As a pivotal member of our Customer Success team, you will play a crucial role in how we build, grow, and deliver value to our customers. Your mission will be to ensure quick adoption of Attio, seamless integration, and sustainable success for our clients. With a blend of technical expertise and genuine empathy, you will guide teams through intricate use cases, providing insights that help shape our product while turning effective onboarding into lasting achievements.

Your Responsibilities

Lead tailored success strategies for key accounts, functioning as both the business relationship manager and a consultative product authority.
Develop and implement strategies to monitor customer health, fostering adoption, retention, and upsell opportunities both individually and collectively.
Collaborate with fellow Customer Success Managers to share innovative ideas, establish best practices, and create scalable program templates to maintain consistency as we expand.
Assist in developing one-to-many engagement programs for secondary accounts using channels like email, workshops, webinars, office hours, and community initiatives.
Leverage data to segment customers based on product usage and firmographic information, offering tailored resources to meet their needs.
Work alongside Sales Engineering, Support, and other teams to develop content for scalable programs.
Partner with marketing and product teams to create brand and activation content.

Your Qualifications

5+ years of relevant professional experience, with at least 3 years in Customer Success or Account Management.
A passion for enhancing customer experiences and driving product adoption.

About Attio

Attio is a forward-thinking company dedicated to transforming CRM through AI technology, aiming to empower ambitious market teams with tools that redefine how they manage customer relationships.

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Full-time|On-site|San Francisco

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Full-time|On-site|SF Office - 171 2nd, 4th floor

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Full-time|On-site|San Francisco

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Customer Success Manager at Crusoe | San Francisco, CA

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Full-time|$150K/yr - $170K/yr|On-site|San Francisco, CA - US

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CodeRabbit

Full-time|On-site|San Francisco

Join Our Innovative Team at CodeRabbitCodeRabbit is at the forefront of research and development, dedicated to creating groundbreaking systems that enhance collaboration between humans and machines. Our mission is to revolutionize the software development landscape through our Gen AI-powered code review platform, which fosters an exceptional partnership between talented engineers and advanced algorithms, optimizing both efficiency and quality in code development.Our platform empowers software developers by automating the code review process, integrating Generative AI models with static analysis tools to deliver insightful, context-aware reviews. By tailoring recommendations to individual coding styles, we help teams maintain high-quality code and accelerate their development cycles, enabling them to merge pull requests up to four times faster.Role OverviewWe are actively seeking a motivated and skilled Commercial Customer Success Manager to become a vital part of our expanding customer success team in the Americas region. As an integral member of our customer success management team, you will be responsible for guiding our clients through their journey with our AI-driven code review platform, ensuring they derive maximum value from our solutions. You will manage the entire customer lifecycle, from initial onboarding to renewals and growth opportunities, while nurturing strong relationships and acting as a passionate advocate for their success.

Apr 30, 2026

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