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Key ResponsibilitiesEnhance customer retention and uncover growth opportunities within your account portfolio. Oversee the overall post-sales success of accounts (technical and commercial), supported by Boomi's teams (Product, Services, Support). Interpret customer requirements and advocate internally for enhancements and solutions that promote customer adoption and growth. Recognize expansion opportunities related to the Boomi product suite and work in tandem with internal teams (account and product). Collaborate with our subscription sales teams during the sales cycle to highlight the value of Boomi Professional Services within the Success Assurance program. Qualifications You Bring5+ years in Customer Success, Architecture, Engineering, or Consulting roles with a focus on Account Management. Experience in Commercial IT organizations. Proficient in discussing business value and total cost of ownership. Proven ability to effectively scope solutions and services to develop a Statement of Work. Experience collaborating with Systems Integrators and adept at conveying complex business and technical concepts to both management and technical audiences.
About the job
Boomi is expanding and looking for people who want their work to make a real impact. The company develops an integration and automation platform designed to connect people, systems, and data across the globe. Organizations use Boomi’s technology to streamline operations and shape the future of their businesses.
The team values creative problem solvers and those with an entrepreneurial approach. At Boomi, employees work alongside experienced professionals and advanced technology. The company encourages individuals who enjoy tackling complex challenges and driving meaningful change.
Company mission
Boomi aims to improve global connectivity by enabling seamless links between people and systems, anywhere in the world.
Work environment
This hybrid role is based in Denver, with collaboration at the core. Employees contribute ideas and solutions that help build the company’s future.
More information about Boomi and additional career opportunities can be found at boomi.com or on the Boomi Careers page.
About Boomi, Inc.
Boomi is a leader in intelligent integration and automation, dedicated to making the world more interconnected. Our platform revolutionizes business processes by enabling organizations to connect seamlessly. We prioritize innovation and collaboration, fostering an environment where employees can thrive and contribute to impactful solutions.
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