Customer Success Manager II at OpenGov | Dallas, TX

Position OverviewThe Client Success Architect II will take on a pivotal leadership role in shaping the development of enterprise data warehouses, data management, and reporting systems. This position is responsible for delivering data-driven solutions, crafting strategic roadmaps, and developing proprietary tools. A deep understanding of enterprise data mode…

Rithum™ stands as the premier commerce network globally, enhancing the collaboration between brands, suppliers, and retailers to create unparalleled e-commerce experiences. Our platform equips brands and retailers with the tools they need to drive growth, streamline operations across various channels, scale their product offerings, and improve profit margins. With over 40,000 businesses relying on Rithum to expand their operations through hundreds of channels, contributing to an impressive annual GMV exceeding $50 billion, our comprehensive commerce, marketing, and delivery solutions empower customers to craft optimized shopping experiences from start to finish.

As a Senior Client Success Manager - Strategic Accounts at Rithumliboard, you will play a pivotal role in nurturing and expanding our relationships with key clients. Your strategic insight will be essential in ensuring our clients achieve their business goals while maximizing the value they receive from our solutions. You will lead a team dedicated to providing top-notch service and support, ensuring client satisfaction and loyalty.

Porter combines analytics and compassionate care to help clients and their members achieve better healthcare outcomes. The company coordinates care and coverage, using advanced analytics and a dedicated Care Guide team. Porter assists members as they navigate the healthcare system, arrange telehealth visits, and schedule in-home assessments, including lab and diagnostic tests. The focus is on improving quality measures, managing total care costs, supporting risk adjustment, and increasing member satisfaction. Role overview The Client Success Account Manager - Healthcare joins the Customer Success Team in Dallas, Texas. This position manages a portfolio of healthcare clients and projects. A background in account and project management within the healthcare sector is important. Porter values detail-oriented, process-driven professionals who want to make a difference in a mission-focused organization. What you will do Support the management of multiple healthcare clients and projects Work with the Customer Success Team to ensure client satisfaction and successful project delivery Develop skills in project management tools and methodologies Collaborate with cross-functional teams to achieve strong results Maintain accurate project documentation and records Requirements Experience in account and project management within the healthcare sector Attention to detail and a process-focused approach Interest in improving healthcare delivery and supporting members with empathy and clarity Enthusiasm for working in a start-up environment and contributing to meaningful change in healthcare

WHO WE AREZeta Global (NYSE: ZETA) is an innovative AI-Powered Marketing Cloud that utilizes cutting-edge artificial intelligence (AI) and vast consumer data to streamline customer acquisition, growth, and retention for marketers. With the Zeta Marketing Platform (ZMP), we aim to simplify sophisticated marketing by unifying identity, intelligence, and omnichannel activation within a single platform, backed by one of the largest proprietary databases in the industry. Our enterprise clients across diverse industries are equipped to deliver personalized consumer experiences on an individual level through every marketing channel, driving better outcomes for their marketing initiatives. Founded in 2007 by industry leaders David A. Steinberg and John Sculley, Zeta Global is headquartered in New York City and has a global presence. Discover more at www.zetaglobal.com.THE ROLEThe Senior Client Success Manager – Programmatic is a pivotal, client-facing position responsible for ensuring the overall success of a portfolio of strategic programmatic accounts from start to finish. You will act as the primary client liaison, operational expert, and strategic partner, overseeing live campaigns, facilitating client communications, and driving performance, retention, and growth.This role demands robust programmatic knowledge, sound judgment, and the capability to work independently while closely collaborating with Sales, Analytics, and Operations teams.This role is remote and based in the Dallas, TX area.RESPONSIBILITIESTake ownership of 10+ active programmatic campaigns end-to-end across multiple accounts.Lead all client communications, including status calls, Quarterly Business Reviews (QBRs), and escalations, providing clear insights and actionable recommendations tied to business outcomes.Act as the technical lead for campaign execution, working closely with Operations to ensure campaigns are correctly set up, optimally managed, and strategically aligned (targeting, pacing, Quality Assurance, troubleshooting).Utilize a profound understanding of Demand Side Platform (DSP) functionality and optimization techniques to inform setup decisions, troubleshoot issues, and enhance performance.Provide client-ready reporting and performance insights in collaboration with the Analytics team.Proactively identify and support upsell, cross-sell, and renewal opportunities in conjunction with Sales.Work collaboratively across departments to resolve issues, enhance performance, and ensure high-quality client service.

Join Our Team as a Customer Success Manager!Are you passionate about driving the success of our US clients? Beyond Now is a premier international provider of ecosystem orchestration and digital platforms. Our mission is to empower organizations to rapidly launch innovative services and enhance revenue in today's landscape of cloud computing, IoT, AI, and 5G technology.We are expanding our global team with talented professionals, and we invite you to become part of our dynamic workforce in the United States.Your Role:As a key member of our team, you will ensure the success and satisfaction of our telecommunications clients through a blend of domain expertise, strategic relationship management, and a keen focus on fostering growth and operational efficiency on our platform.Customer Success and Satisfaction:Build and nurture strong relationships with stakeholders in telco accounts.Act as a trusted advisor, offering strategic insights to maximize platform value.Enhance customer satisfaction metrics by proactively addressing needs and delivering exceptional service.Maintain an on-site presence to strengthen relationships and understand client challenges.Platform Growth and Adoption:Encourage increased platform usage by guiding customers to manage additional services.Spot opportunities to introduce new services across existing and new business units.Work collaboratively with cross-functional teams to customize solutions for customer requirements.Revenue and Financial Management:Drive revenue from existing accounts and new operating companies.Ensure accurate forecasting and meet targeted revenue growth for our SaaS products.Oversee cash collection processes to maintain robust financial health.Performance Metrics: Achieve key performance indicators such as CSAT and NPS improvement, revenue growth, and more.

Join CRB as an Architect III, where you will play a pivotal role in designing innovative and sustainable architectural solutions. You will collaborate with a multidisciplinary team to deliver exceptional projects that meet client needs and industry standards. This position offers the opportunity to leverage your expertise in architecture while contributing to high-impact projects.

We are seeking a talented and innovative Architect to join our dynamic team in Dallas, TX. As an Architect at Care.com, you will be responsible for designing and overseeing the construction of new structures, ensuring that they meet both aesthetic and functional standards. You will collaborate with clients to understand their vision and translate it into comprehensive architectural plans.

Join eproinc as an Appian System Architect in Dallas, where you will play a pivotal role in delivering innovative solutions to our clients. You will leverage your expertise in Appian to design, implement, and support robust applications that streamline business processes and improve operational efficiency.

Stream Data Centers has established itself as a premier provider of exceptional data center solutions, prioritizing sustainability, security, and reliability. With a commitment to empowering businesses to expand their digital capabilities, Stream Data Centers integrates environmental and social responsibility into its core operations.Since its inception in 1999, Stream Data Centers has been at the forefront of innovation and operational excellence in the data center sector. Currently, 90% of its inventory is leased to Fortune 100 clients, and the organization has successfully acquired, developed, and managed over 27 national data center projects, all while maintaining consistent leadership for more than two decades.Stream specializes in site selection, data center construction, and operations, offering wholesale colocation capacity and build-to-suit facilities tailored for hyperscale and enterprise users in key markets across the United States. The company is also adept at identifying low-risk land sites conducive to data center development and provides energy procurement services that focus on minimizing market risk and delivering cost-effective renewable energy solutions.We are in search of an experienced and adaptable Senior Architect to spearhead the design, planning, and execution of intricate architectural projects while overseeing the overall program. This role demands a balance of strategic thinking and tactical execution, ensuring architectural solutions are delivered on time, within scope, and budget.You will collaborate with cross-functional teams, including engineers, designers, stakeholders, and senior leadership, to formulate and execute innovative architectural strategies. Your leadership will be vital in merging technical proficiency with program management expertise to facilitate the flawless delivery of architectural solutions.This position reports directly to the Director of Product and emphasizes proactive, open communication.Architectural Design & Strategy:Direct the architectural design process for large-scale, impactful projects, integrating innovative, sustainable, and cost-effective solutions.Engage with clients, stakeholders, and senior leadership to establish and refine architectural visions, goals, and requirements.Develop and articulate comprehensive architectural plans, including system architecture, technology selection, and design principles.Provide technical leadership and direction to design teams, ensuring adherence to best practices and industry standards.Program Management:Oversee the entire program, including scope, timelines, and resources, ensuring alignment with organizational goals.Coordinate and lead cross-functional teams to ensure milestones and deliverables are achieved.Implement risk management strategies to mitigate potential project challenges.

Join Shield AI, a pioneering deep-tech company founded in 2015, dedicated to safeguarding service members and civilians through advanced intelligent systems. Our innovative products, including the V-BAT and X-BAT aircraft, as well as the Hivemind Enterprise and Vision product lines, are designed to support global operations with cutting-edge technology. We operate across the U.S., Europe, the Middle East, and Asia-Pacific regions. Explore more about us at www.shield.ai. Stay connected by following Shield AI on LinkedIn, X, Instagram, and YouTube.Job Overview:We are expanding our Avionics Engineering team to enhance the development of the X-BAT aircraft and the Launch and Recovery Vehicle. The role involves designing a custom avionics system that is flight critical, encompassing communications, computing, artificial intelligence, power management, telemetry, and various essential aircraft systems.This position offers an exceptional opportunity to lead the integration of avionics systems, sensors, actuators, and payloads onto the X-BAT and Launch and Recovery Vehicle, overseeing the entire process from initial concept to production.

Derex Technologies Inc. is looking for a Senior Data Architect based in Dallas. This position plays a central part in shaping and maintaining the company's data infrastructure. Role overview The Senior Data Architect will design, build, and oversee complex data systems. The work centers on creating solutions that support business goals and can grow as needs change. What you will do Design data architectures that support current and future business requirements Implement and manage data systems for efficiency and scalability Align data solutions with organizational objectives Location This role is based in Dallas.

Pariveda Solutions, Inc. is a premier, employee-owned professional services firm based in North America, dedicated to delivering strategic and technological solutions across various industries. As a mission-oriented organization and a Certified B Corp, we empower our clients to envision and achieve more, whether it’s meeting upcoming goals or anticipating future challenges. From concept to execution, we assist clients in enhancing their operations to positively impact both people and profits. Discover more about our mission, culture, and recruitment process.At Pariveda, we are not just another professional services firm. We are expanding our Enterprise Technology Team and seeking a Principal Enterprise Architect to join our innovative and dynamic group. Our people-centric model, combined with a commitment to nurturing your growth, will provide a pathway for you to advance from Principal to Vice President. This position is based in Dallas, with hybrid work expectations.Are you seeking to make a genuine impact and drive change? Do you thrive on tackling challenging problems? If so, we would love to speak with you. Join our team and contribute to something remarkable.To further understand our culture and what you can anticipate at Pariveda, please review our Findamentals—the principles that define who we are.Your Role Will Involve:As a key member of the Technology Group Management Team, you will significantly contribute to our office's development. The right candidate will spearhead sales and project delivery while fostering a robust team of technologists.Elevate your career to become a Pariveda Vice President through clear expectations, mentorship from leadership, and numerous advancement opportunities.Lead in Enterprise Solution Design and Implementation, bridging business and technology with a focus on: Cloud across various platforms (AWS, Azure, Google), Mobility, Data Analytics & Insights (Machine Learning), and User-Centered Design.As a leader within our Technology group, you'll support clients and projects throughout the firm, with an emphasis on modern data platforms and artificial intelligence.

We are seeking a talented and experienced AWS Solutions Architect to join our dynamic team at Sonsoft Inc. As an AWS Solutions Architect, you will be responsible for designing and implementing scalable and reliable cloud solutions using AWS technologies. You will work closely with clients to understand their requirements and provide innovative solutions to meet their needs.

About ZiplineAre you ready to make a difference? At Zipline, we are committed to revolutionizing logistics through our innovative autonomous drone delivery technology. From delivering essential blood supplies in Rwanda to enhancing order fulfillment for retail and restaurant partners across the U.S., we are reshaping the last-mile delivery landscape.Our technology may be intricate, but our mission is straightforward: to create a logistics system that ensures timely delivery of essential goods. By leveraging AI and autonomous robotics, Zipline is on a path to reduce carbon emissions, alleviate traffic congestion, and ensure equitable access to services for billions globally.We are a team of dedicated and pragmatic problem solvers who believe in building a business that is not only profitable but also beneficial for the world. If this resonates with you, we invite you to join us in our mission.

Join Oscar as a Salesforce Platform Solutions Architect where you will leverage your expertise to design and implement innovative Salesforce solutions. In this role, you will collaborate with cross-functional teams to enhance our Salesforce platform, ensuring it meets the dynamic needs of our business and clients. Your technical acumen and problem-solving skills will play a key role in driving our digital transformation initiatives.

Join Credera, a premier global consulting firm, where we blend transformational consulting, deep industry expertise, artificial intelligence, and cutting-edge technology to create exceptional customer experiences and foster accelerated growth across diverse industries. We are dedicated to evolving our services to meet the demands of future enterprises, reflecting modern best practices. Our unique global approach enables us to deliver tailored solutions that transform leading brands and organizations worldwide. Our team members are the essence of our company, driven by a passion for making a significant impact on our clients, colleagues, and communities. This dedication shapes how we allocate our time, resources, and talents. Our commitment to our people and work has earned us global recognition. For more information, please visit our employer awards page: https://www.credera.com/awards-and-recognition

Job Description:We are seeking a skilled and experienced Cloud Architect with expertise in delivering complex containerization projects. The ideal candidate must possess a deep understanding of container architecture and its applications in enterprise environments, particularly with Kubernetes.This role involves designing and implementing proof of concepts for containerizing cloud LCP solutions for infrastructure deployment.The candidate will evaluate community tools and methodologies to define integration strategies effectively.

Join our dynamic team at 360IT Professionals as an Enterprise Architect. In this pivotal role, you will leverage your extensive experience in system architecture to design and implement enterprise-level solutions that drive business success. You will collaborate with cross-functional teams to ensure alignment with business goals and technology strategy.Your expertise in cloud computing, microservices, and IT infrastructure will be crucial in guiding our architectural direction. If you are passionate about innovation and eager to make a significant impact in a fast-paced environment, we want to hear from you!