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Experience Level
Experience
Qualifications
To succeed in this role, you should possess the following:A strong background in customer success, account management, or a related field. Excellent communication and interpersonal skills, with a knack for building relationships. Proven problem-solving abilities and a proactive approach to customer engagement. Familiarity with SaaS products is highly desirable. A Bachelor's degree in a relevant field.
About the job
Are you passionate about customer success and eager to help clients achieve their goals? Join Contentful as a Customer Success Manager, where you will play a crucial role in fostering strong relationships with our customers and ensuring they derive maximum value from our platform. You will collaborate closely with clients to understand their needs, provide guidance, and facilitate product adoption.
In this role, you will leverage your expertise to proactively assist clients, resolve challenges, and identify opportunities for growth. Your ability to communicate effectively and your commitment to customer satisfaction will be paramount in driving success.
About Contentful
Contentful is a leading content infrastructure platform that empowers businesses to deliver exceptional digital experiences. With a focus on innovation and customer success, we strive to provide powerful tools and support to our clients. Join us in shaping the future of content management!
Full-time|$70K/yr - $70K/yr|On-site|Denver, Colorado, United States
About Flywheel Digital Flywheel Digital provides digital commerce solutions that help leading brands grow across major online marketplaces. Clients benefit from near real-time performance insights to improve sales, expand market share, and boost profitability. With teams based in the Americas, Europe, and APAC, Flywheel Digital supports career growth and ong…
Full-time|$119K/yr - $161K/yr|On-site|Denver, Colorado, United States
Join Our Team as a Product Designer!Are you passionate about designing exceptional user experiences? Contentful is seeking a talented Product Designer to shape the future of our AI Translations product, focusing on delivering outstanding experiences for our marketing and editor customers. In this role, you will be responsible for creating end-to-end design flows that empower our customers to effectively manage and scale their content across various languages and markets.Your expertise will extend beyond this project, as you may have the opportunity to contribute to other exciting initiatives at Contentful, including marketplace apps and extensibility, ultimately enhancing the success of our platform.As a Product Designer, you will own the design process from discovery and research to execution and delivery, collaborating closely with cross-functional partners. Your role will involve translating complex problems into clear, user-friendly solutions that significantly enhance our customers' workflows.We welcome individuals with a forward-thinking mindset who are eager to experiment with innovative tools in their design processes and excited about the transformative potential of AI in content creation, management, and delivery.
Full-time|$136K/yr - $184K/yr|On-site|Denver, Colorado, United States
About the Opportunity Join our dynamic team as a Data Scientist, where you will transform raw data into actionable insights and develop models that significantly impact business success. Collaborate with diverse stakeholders to comprehend challenges, craft analytical solutions, and launch scalable data products. What to Expect? Gather, clean, and analyze both structured and unstructured data. Create predictive models, conduct statistical analyses, and implement machine learning algorithms. Design dashboards, reports, and data visualizations to effectively communicate insights. Partner with engineering teams to deploy models in production environments. Execute exploratory data analysis (EDA) to uncover trends and opportunities. Perform A/B testing and design experiments to evaluate feature performance. Document methodologies to ensure the reproducibility of your analytical work. Contribute to comprehensive machine learning workflows, including model training, validation, and deployment, with engineering support. Monitor model performance and data quality, making updates as necessary.
Full-time|$119K/yr - $161K/yr|On-site|Denver, Colorado, United States
About the Role Join our innovative team as a Data Engineer at Contentful, where you'll play a crucial role in crafting, developing, and scaling cutting-edge data solutions that drive analytics, operational reporting, and strategic business decisions across the organization. Collaborating closely with our data, analytics, and business units, you will create high-quality data pipelines, models, and integrations to ensure the availability of clean, reliable, and actionable data. As part of a nimble, geographically diverse engineering team, you will adopt a product mindset, emphasizing iterative value delivery, close partnerships with business and analytics stakeholders, and taking ownership of both the development and operational aspects of a vital platform. Key Responsibilities Design and implement scalable data pipelines and transformations across various systems and sources. Develop high-quality data models that cater to analytics, reporting, and operational needs. Collaborate with analytics, product, and business stakeholders to assess data requirements and convert them into technical solutions. Establish rigorous data quality, validation, and monitoring practices to ensure data reliability and trustworthiness. Optimize data storage, processing, and performance within cloud data warehousing environments. Contribute to the growth and enhancement of our modern data platform, including tools, standards, and best practices. Support data platform operations by troubleshooting issues, enhancing reliability, and ensuring Service Level Agreements (SLAs) are met. Engage with cross-functional partners on governance, documentation, definitions, and data stewardship. Implement CI/CD practices and Infrastructure-as-Code (IaC) to streamline deployment, testing, and environment management. Participate in code reviews, design discussions, and operational support on-call rotations as required. Qualifications for Success Essential Requirements 3 to 6+ years of experience in Data Engineering or a comparable technical role. Proficient SQL skills with hands-on experience in cloud data warehouses (e.g., Snowflake, Redshift, BigQuery). Experience in building and maintaining ETL/ELT pipelines using tools such as dbt, Airflow, or equivalent frameworks. Strong proficiency in Python or another scripting language. Thorough understanding of data modeling, data structures, and contemporary data architecture patterns. Experience with CI/CD workflows, version control (Git), and Infrastructure-as-Code tools (Terraform is a plus). Familiarity with data governance, quality, lineage, and cataloging principles.
Full-time|$126K/yr - $170K/yr|On-site|Denver, Colorado, United States
About the RoleContentful is on the lookout for a Senior Business Intelligence Analyst to enhance our expanding Field organization. In this pivotal role, you will be the analytics thought leader for our Field Organization, transforming complex data into actionable insights that propel growth, enhance efficiency, and facilitate strategic decision-making.You will collaborate with field leadership, revenue operations, marketing, product, and finance teams to identify opportunities that drive pipeline growth, boost conversion rates, and optimize field performance. As a vital business partner, you will influence our go-to-market strategy through data-driven recommendations and forward-thinking analysis.This position operates within the Field organization while closely partnering with our central Data team. Leveraging Contentful’s Insight360 platform, you will ensure the field organization has access to reliable, timely, and actionable data. Your responsibilities will include data interrogation, experimentation, dashboard and model creation, and providing leadership with compelling narratives grounded in data that yield significant business results.If you are a hands-on analytics expert passionate about leveraging data to solve commercial challenges, this is your chance to make a tangible impact on Contentful's growth and success.
Xometry (NASDAQ: XMTR) is at the forefront of the digital manufacturing revolution, facilitating a connection between visionary individuals and the manufacturers equipped to actualize their concepts. Our innovative digital marketplace empowers manufacturers with essential resources to expand their operations while enabling Fortune 1000 buyers to effortlessly access global manufacturing capabilities.We are on the lookout for enthusiastic Mechanical Engineers to fulfill the role of Technical Account Managers (TAMs). This position will see you integrated within our key accounts, functioning as an extension of their engineering teams. It represents a unique combination of client engagement, technical knowledge, and operational delivery. As a TAM, you will report to the Operations department while collaborating closely with Sales to promote growth and ensure exceptional customer satisfaction.This is an exciting opportunity to become part of a forward-thinking and expanding company that is redefining the landscape of digital manufacturing. If you are a driven Mechanical Engineer passionate about customer success and eager to create a significant impact, we encourage you to apply.
Flywheel Digital is looking for an Account Supervisor based in Denver, Colorado. This position centers on managing client accounts and acting as the main point of contact for clients. The goal is to ensure client needs are not just met, but exceeded through thoughtful planning and follow-through. Role overview The Account Supervisor leads client communications and oversees the delivery of services. Building trust and maintaining strong relationships with clients is central to this position. The role involves coordinating with teams across the company to ensure projects align with client goals and expectations. Collaboration Success in this position depends on effective teamwork. The Account Supervisor works closely with colleagues in different departments, bringing together resources and expertise to deliver results for clients.
Xometry (NASDAQ: XMTR) is revolutionizing the manufacturing landscape by bridging the gap between innovative thinkers and manufacturers capable of transforming their ideas into reality. Our dynamic digital marketplace equips manufacturers with essential resources for growth while enabling Fortune 1000 companies to seamlessly access global manufacturing capabilities.As a Content Strategy Associate, you will play a pivotal role in crafting and implementing content marketing strategies tailored to meet the needs of clients, particularly in B2B and industrial sectors. This position emphasizes the development and execution of content strategies with guidance from Specialists and Managers. You will work collaboratively with SEO experts, Client Services teams, and external vendors to ensure that all content aligns with strategic goals, delivers measurable outcomes, and reflects the brand's voice. Furthermore, you will manage projects independently and contribute to the ongoing enhancement of client programs while honing your skills in AI tools, SEO best practices, and analytics platforms for effective content planning, review, and optimization.
Key Responsibilities:Embrace and exemplify IMA's core values in all interactions.Appreciate and actively promote diversity, equity, and inclusion amongst team members.Act as the primary contact for client inquiries within a designated portfolio (focusing on Mid-Market or Emerging accounts), with support from the Account Executive, and prepare all necessary renewal documentation.Collaborate with the Account Executive on client communication, negotiations, and program design.Assist with the onboarding process for new clients.Develop the ability to foresee potential issues through effective communication with clients and underwriters, as well as staying informed about industry trends.Utilize the client workbook to create marketing submissions and manage negotiations with insurance carriers under the guidance of the Account Executive.Review quotes for accuracy and alignment with desired coverages and terms, prepare proposals, and submit to the Account Executive for finalization.Handle policy documentation, coordinate instructions with the applicable Centers of Excellence (COE), and ensure that COE is updated on any changes during negotiations.Manage tasks including premium allocations, preparation of templates for surplus lines and Certificates of Insurance, basic contract reviews, policy endorsements, resolution of coverage discrepancies, and audits for expired or non-renewed policies.
Esri is seeking a dynamic Account Manager specializing in Education to join our dedicated team in Denver. In this role, you will engage with educational institutions, empowering them to harness the full potential of our cutting-edge GIS technology. You will build strong relationships with key stakeholders, identify their needs, and tailor solutions that enhance their teaching and learning experiences.The ideal candidate will possess a passion for education and technology, along with strong communication and problem-solving skills. Join us in making a significant impact on the educational landscape!
Full-time|$55K/yr - $65K/yr|On-site|Denver, Colorado, United States
Join ODORZX INC as an Operations Manager and drive operational excellence in our carwash and detailing service. We are looking for a proactive leader who can inspire the team by example. If you have exceptional organizational capabilities, a hands-on mindset, and a commitment to operational success, we encourage you to consider this exciting role!Key Responsibilities:Manage daily operations across various departments to ensure optimal performance.Design and implement operational strategies, policies, and procedures aimed at maximizing productivity and efficiency.Lead, mentor, and evaluate team members, fostering a culture of excellence.Oversee supply chain functions, including procurement and inventory oversight.Utilize operational metrics to identify opportunities for improvement and cost reduction.Promote a safety-first culture by enforcing established protocols and ensuring a secure work environment.Engage in hands-on tasks to demonstrate dedication and work ethic.Collaborate with cross-functional teams to align operational objectives effectively.Build and maintain strong relationships with clients, suppliers, and contractors to ensure high-quality service delivery.Monitor budgets and expenses, identifying opportunities for cost savings while maintaining quality and safety standards.
Full-time|$78K/yr - $110K/yr|On-site|Denver, Colorado, United States
About Flywheel Digital Flywheel Digital delivers digital commerce solutions that help major brands grow across leading online marketplaces. Clients benefit from near real-time performance metrics, which support better sales, market share, and profitability. With teams based in the Americas, Europe, and APAC, Flywheel Digital offers a workplace where careers can make a real impact and employees find opportunities to develop and succeed. Role Overview: Digital Advertising Media Manager This Media Manager position sits within the Amazon DSP team in the Client Services division. The role focuses on building, monitoring, and managing programmatic advertising campaigns for clients on Amazon and other Omni-Channel Retailers. Programmatic advertising is a major part of digital ad spend worldwide, so this position offers the chance to work directly with Amazon's DSP platform and collaborate with top national brands and advertisers. What You Will Do Act as the main point of contact for a group of assigned clients. Create data-driven proposals and strategic recommendations for client DSP campaigns, aligning with their business goals. Set clear expectations and provide ongoing campaign optimizations to help clients achieve their KPIs. Manage campaigns from start to finish, including daily adjustments and reporting. Review campaign performance, compare current strategies with new ideas, and identify ways to improve results. Refine and improve operational processes to boost efficiency. Build a reputation as a knowledgeable and trusted expert on the Amazon DSP platform. Mentor and train support specialists who handle daily campaign management tasks. Travel as required to meet client needs. Location Denver, Colorado, United States
Role Overview Hollister Co., part of Abercrombie & Fitch Co., is hiring an Assistant Manager in Denver. This role plays a central part in reaching store goals and supporting a positive experience for every customer. What You Will Do Lead and motivate team members on the sales floor Oversee daily store operations Help drive sales and meet performance targets Support a welcoming, helpful atmosphere for shoppers
About Our TeamAt Nomad, our Financial Operations (FinOps) team is the backbone of our business, ensuring guaranteed payments to property owners. We expertly handle bookkeeping at the property level, manage owner disbursements, conduct bank reconciliations, and oversee collections for thousands of properties. As Nomad expands and our financial offerings evolve, this team operates at the confluence of operations, accounting, and customer experience. You will collaborate closely with teams in customer success, engineering, product development, and finance to ensure accurate and timely financial transactions.About the RoleWe are seeking an experienced Accounting Manager to lead our property accounting operations and oversee a dedicated team of specialists. This dynamic role combines hands-on responsibilities with team leadership: you will manage key accounting workflows while mentoring and developing your team. You will be taking over a team of three specialists with diverse skills ranging from collections and bookkeeping to customer escalations, spread across multiple states.Reporting directly to our FinOps Manager, you will eventually collaborate with our Head of Finance as the team continues to grow. If you are passionate about operational accounting, enjoy people management, and want to contribute to a company that is transforming residential real estate, we encourage you to apply.Key Responsibilities:Team Leadership: Supervise three direct reports across bookkeeping, collections, and financial operations. Establish priorities, eliminate obstacles, and nurture talent within the team.Property Accounting Operations:Manage owner payment processes, including guaranteed rent disbursements and earnings calculations.Oversee bank reconciliations and maintain balance sheet controls.Ensure precision across multiple bank accounts and facilitate accurate money movement.Collections Management: Bring organization and renewed focus to our critical collection processes. Own the collection workflows, manage escalations, and enhance overall outcomes.Team Development:Serve as the primary resource for complex bookkeeping challenges; resolve discrepancies in debits and credits.Coach and mentor team members on accounting principles and operational best practices.Cross-Functional Collaboration: Partner with Customer Success to establish clear escalation pathways, ensuring seamless communication between teams.
At Xcimer Energy, we harness decades of research in Inertial Fusion Energy (IFE) alongside innovative laser technology to revolutionize energy production. Our mission is to expedite the deployment of fusion power plants, contributing to global decarbonization efforts. With a team of leaders in challenging technologies, fusion science, and manufacturing, we are committed to executing our vision swiftly and effectively. Backed by prominent investors, Xcimer is uniquely positioned to deliver clean, limitless fusion energy to tackle climate change. Join us in our quest to empower a sustainable future through inertial fusion!As a Senior Accountant, you will play a pivotal role in managing our comprehensive accounting functions, including general ledger maintenance, accounts payable oversight, auditing, and ensuring compliance with regulatory standards. You will establish and maintain robust financial controls, policies, and reporting systems designed to safeguard company assets. This role also involves collaborating with team members to enhance cost accounting processes and facilitating the transition of our accounting infrastructure to advanced enterprise systems, including ERP and compliance tools. We seek a seasoned accountant with a passion for problem-solving and a commitment to quality, ready to make a significant impact in the energy sector!
Join Crusoe as a Senior Revenue Accountant and play a crucial role in our financial operations. You will be responsible for overseeing revenue recognition processes, ensuring compliance with accounting standards, and providing insightful financial analysis to guide strategic decisions. Your expertise will help us navigate the complexities of revenue accounting in a rapidly evolving industry.
Join Contentful as a Manager/Senior Manager in our Order to Cash department, where you will play a pivotal role in optimizing our financial processes and enhancing customer satisfaction. We are looking for a passionate leader who can drive operational excellence and foster a collaborative environment.In this role, you will be responsible for overseeing the order management process, ensuring timely order fulfillment, and managing customer invoicing. You will also lead a dedicated team, providing mentorship and guidance to ensure the highest standards of service and efficiency. This is an exciting opportunity to make a significant impact within our organization and contribute to our growth.
Are you passionate about customer success and eager to help clients achieve their goals? Join Contentful as a Customer Success Manager, where you will play a crucial role in fostering strong relationships with our customers and ensuring they derive maximum value from our platform. You will collaborate closely with clients to understand their needs, provide guidance, and facilitate product adoption.In this role, you will leverage your expertise to proactively assist clients, resolve challenges, and identify opportunities for growth. Your ability to communicate effectively and your commitment to customer satisfaction will be paramount in driving success.
Role overview The Business Manager at Flywheel Digital takes responsibility for leading a team in Denver, Colorado. This position oversees daily operations and plays a key part in supporting the company’s growth. The Business Manager helps shape strategy and ensures team efforts align with Flywheel Digital’s overall goals. What you will do Supervise and guide a team to meet business objectives Oversee daily operational processes and maintain efficiency Manage budgets and track financial performance Develop and carry out strategic initiatives that support company priorities Encourage a culture of excellence within the team Location This role is based in Denver, Colorado, United States.
About TransPerfect TransPerfect is a global leader in language services and technology. Our team helps international brands and organizations communicate, operate, and market their products and services across borders. With more than 90 offices worldwide, we offer a broad range of solutions, including business support, interpretation, multicultural and digital marketing, SEO, website globalization, multimedia services, video production, e-learning, training, and legal support. Role Overview: Account Manager This Account Manager position is based in Denver, Colorado. The role centers on building strong client relationships and supporting their success. Prior experience in the language industry is not required; we welcome candidates from diverse backgrounds who are ready to learn and grow. What You Will Do Develop and maintain relationships with clients, understanding their needs and goals Coordinate projects across a variety of services, from translation to digital marketing and multimedia Work closely with internal teams to deliver solutions that meet client expectations Manage multiple priorities and deadlines, often in high-pressure situations Take ownership of client satisfaction and project outcomes What We Look For Strong communication and interpersonal skills Ability to build and nurture professional relationships Resilience when handling stressful situations Initiative and a proactive approach to challenges Commitment to learning new services, technology, and workflows (comprehensive training provided) Why Join TransPerfect in Denver? Career development and growth opportunities Attractive bonus structure Frequent social events with the team Supportive, collaborative workplace If you are ready to take on new challenges and make an impact, we would like to connect.
