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Experience Level
Entry Level
Qualifications
Strong communication skills, both verbal and writtenAbility to handle customer inquiries with empathy and professionalismProficiency in using customer support software and toolsStrong problem-solving skills and attention to detailAbility to work in a team-oriented environmentPrior experience in customer support is a plus
About the job
Join our dynamic team at Alpha Insight Inc. as a Customer Support Assistant! In this role, you will provide exceptional support to our clients, ensuring their queries are addressed promptly and effectively. You will be the frontline ambassador of our brand, delivering outstanding service that reflects our commitment to excellence. If you have a passion for helping others and thrive in a fast-paced environment, we want to hear from you!
About Alpha Insight Inc.
Alpha Insight Inc. is a leading company dedicated to providing innovative solutions and unparalleled customer service in the tech industry. We pride ourselves on our collaborative culture and commitment to employee growth, making it a great place to advance your career.
We are seeking a dedicated and enthusiastic Customer Support Specialist to join our dynamic team at Veracross. In this role, you will be the first point of contact for our customers, providing them with expert assistance and support. Your ability to communicate effectively and resolve issues will be vital in enhancing customer satisfaction and loyalty.
Join our team at Alphabe Insight Inc. as a Customer Support Specialist, where you will play a vital role in enhancing customer satisfaction by providing exceptional support and solutions. You will engage with customers through various channels, addressing their inquiries, resolving issues, and ensuring a seamless experience with our services.
About the Role Alpha Insights Inc. is hiring a Customer Support Specialist in Miami. This position serves as the first point of contact for customers, handling questions and concerns with care. The goal: make each interaction clear, helpful, and efficient. What You Will Do Respond to customer inquiries promptly and professionally Troubleshoot problems and guide customers toward solutions Work to resolve issues so that customers leave satisfied Represent Alpha Insights Inc. with a positive, service-focused attitude
Join our dynamic team at veo as a French Speaking Customer Support Specialist! In this pivotal role, you will provide exceptional support to our clients, ensuring their needs are met with efficiency and professionalism. Engage with customers in both French and English, resolving inquiries and offering solutions that enhance their experience with our products and services.
Full-time|$100/yr - $100/yr|On-site|Miami, Queensland, Australia
Company OverviewVeracross is a pioneering provider of Software as a Service (SaaS) solutions that cater to the unique needs of independent K-12 schools across the globe. Our innovative School Information System (SIS) offers a cohesive approach through a fully integrated single-record database, enhancing communication tools and showcasing an architectural design that stands out in the industry.We are a vibrant, values-driven team of 350 professionals operating in the US, UK, and Australia, all committed to a shared vision of uniting school communities, elevating educational standards, and enriching the learning experience. As of early 2025, we proudly support more than 3,300 schools in over 60 countries. Role SummaryAs an integral member of the Veracross Technical Support Team (TST), the Associate Support Specialist – Accounting & Payments acts as the primary point of contact for customer support. This role is vital in delivering prompt and knowledgeable assistance to end-users (payers) and core users (school administrators) utilizing our VC Pay Tuition Management and Accounting products within the Veracross platform. The Associate Specialist will assist partner schools’ business offices by applying their expertise in Accounting and VC Pay products to guide core users in troubleshooting configuration and utilization issues. Moreover, they will provide support to end-users facing payment-related inquiries. This position demands superior communication skills (both verbal and written), a strong service commitment, and excellent analytical and problem-solving abilities. The Associate Support Specialist – Accounting & Payments will report directly to the TST Payments Team Lead.
Join our dynamic team at Ripple as an Executive IT Support Specialist. In this pivotal role, you will be the first point of contact for our executive team, providing top-notch technical support and ensuring seamless operation of IT systems. Your expertise will play a crucial role in enhancing productivity and maintaining our reputation for excellence.
Join our dynamic team at Veo as a Customer Support Specialist in Miami, Florida! In this role, you will be the first point of contact for our customers, providing exceptional service and support to ensure their needs are met. Your ability to communicate effectively and solve problems efficiently will be crucial in creating a positive experience for our clients.
Join our dynamic team at Alpha Insight Inc. as a Customer Support Assistant! In this role, you will provide exceptional support to our clients, ensuring their queries are addressed promptly and effectively. You will be the frontline ambassador of our brand, delivering outstanding service that reflects our commitment to excellence. If you have a passion for helping others and thrive in a fast-paced environment, we want to hear from you!
Full-time|$26/hr - $26/hr|On-site|Miami, Florida, United States
Join Our Dynamic Team!With over 40 years of expertise in sales enablement and tailored business solutions, DSI Systems is committed to delivering exceptional value that drives results for our clients and partners. We are seeking enthusiastic individuals who are eager to excel in sales and customer service. Our vibrant and fulfilling work environment provides the perfect platform for personal and professional growth, allowing you to make a meaningful impact.Position OverviewThe Retail Support Specialist (RSS) is responsible for providing frontline support to AT&T customers in bustling national retail settings. You will interact directly with customers and retail partners to address account, billing, device, and service issues, often in fast-paced and high-volume circumstances. Success in this position necessitates excellent communication skills, emotional resilience, comfort with technology, and the ability to maintain composure, accuracy, and professionalism in a dynamic retail environment. Key Responsibilities: Customer SupportDeliver friendly, professional, and solutions-oriented support to AT&T customers in national retail locations.Address inquiries related to billing, account updates, plan modifications, device assistance, and service challenges.Troubleshoot wireless devices, network issues, and feature functionalities.Perform effectively in high-traffic retail environments, ensuring service quality and professionalism during peak periods and escalated situations. Retail Partner SupportAct as the AT&T subject matter expert for retail staff and third-party labor partners.Serve as the primary AT&T representative for retail partners, providing in-store support for escalations.Engage proactively with store leadership to resolve customer concerns, enhancing partnership alignment and ensuring an exceptional customer experience.Work Environment & Schedule ExpectationsThis role is performed in a retail setting requiring standing, walking, and engaging with customers on the sales floor for up to 8 hours daily.Flexibility to work varied schedules, including evenings, weekends, and holidays, based on business needs.Comfortable working in busy, customer-facing environments with frequent interactions and problem-solving demands.Operational ExcellenceEfficiently navigate multiple systems while engaging with customers in real-time.Thoroughly document all customer interactions.Comply with company policies, regulatory requirements, and privacy standards.Achieve or surpass performance metrics related to quality, efficiency, and customer satisfaction.Implement and maintain approved planograms for mobile devices and signage.
Join hellogov as a Customer Support Representative and be the frontline of our mission to enhance civic engagement through technology. In this role, you will assist users with inquiries, provide solutions, and ensure a seamless experience with our services. Your dedication to customer satisfaction will help drive our vision forward.
Join our dynamic team at Alpha Insight Inc. as a Customer Support Assistant! In this pivotal role, you will be the first point of contact for our valued customers, providing exceptional support and guidance. Your friendly demeanor and problem-solving skills will help ensure customer satisfaction and loyalty. If you are passionate about helping others and thrive in a fast-paced environment, we would love to hear from you!
Lifted Up Work Company seeks a Customer Service and Technical Support Specialist to join the Learning and Development team in Miami. This role centers on supporting users of the company’s learning platforms and ensuring their experience is smooth from start to finish. Key responsibilities Respond to customer inquiries about the learning platforms Troubleshoot technical issues and walk users through solutions Work to create a positive experience for every user Communicate clearly while resolving questions and problems Requirements Strong technical skills and an aptitude for solving problems Friendly, clear communication style Interest in helping others succeed with digital learning tools
Join us as a Customer Success Specialist at GolfNow, where you'll play a crucial role in ensuring our customers receive exceptional support and guidance. You will engage directly with clients, helping them navigate our platform and maximize their experience. Your passion for customer service will shine as you assist in resolving issues, providing insights, and fostering long-lasting relationships.
Join hellogov as a Customer Success Specialist, where your passion for customer engagement and support will help bridge the gap between our innovative solutions and our clients' needs.As a Customer Success Specialist, you will play a crucial role in ensuring our clients achieve their desired outcomes while leveraging our services. You'll be responsible for managing customer relationships, understanding their goals, and providing tailored support to enhance their experience with our platform. Your proactive approach will contribute to customer retention and satisfaction.
Lifted An Upwork Company is hiring an Enrollment Administrator in Miami to assist with Learning and Development programs. This position focuses on supporting clients as they enroll and participate in various training offerings. Key responsibilities Guide clients through each stage of the enrollment process for Learning and Development programs Answer questions and address issues to keep onboarding smooth Provide ongoing support so participants can get the most from their learning experiences What this role involves Expect to work directly with clients, offering clear and timely customer support. The goal is to make enrollment straightforward and ensure participants feel supported from start to finish.
Join our dynamic team at Mindlance as a Customer Care Specialist. In this role, you will be the first point of contact for our valued customers, providing top-notch support and assistance. Your responsibilities will include addressing customer inquiries, resolving issues, and offering solutions to enhance their experience with our products and services.
Join hellogov as a Customer Service Representative and play a crucial role in delivering exceptional service to our clients. In this dynamic position, you will be the first point of contact for our customers, addressing inquiries, resolving issues, and providing information about our services. Your ability to communicate effectively and empathize with customers will be key to ensuring a positive experience.
Join our dynamic team at Alpha Insight Inc. as a Customer Service Assistant! In this pivotal role, you will be the first point of contact for our valued customers, providing exceptional service and support. Your responsibilities will include answering customer inquiries, resolving issues promptly, and ensuring a positive experience for all clients.
Join Our Team as a Paralegal Administrative Specialist!Employment Type: Full-Time, Entry LevelDepartment: Legal Support CGS Federal is on the lookout for a diligent and motivated Paralegal Administrative Specialist to provide essential support in processing electronic legal documents, assisting with trial preparation and hearings, and offering comprehensive legal assistance for a prominent federal agency. As part of our innovative team, you will play a pivotal role in addressing the dynamic challenges faced by the government using advanced technology.At CGS, we pride ourselves on creating an environment that fosters collaboration and professional development. Our team consists of highly skilled, driven, and creative individuals who are passionate about contributing to government innovation. We offer numerous learning opportunities to help you grow in your career.Key Responsibilities:· Conduct thorough examinations of legal instruments.· Review legal documents for completeness and proper execution.· Provide direct support to the Litigation Support Unit, attorneys, and paralegals as required.· Assess the correctness of actions in accordance with government regulations and procedures.· Research records to identify any conditions that may affect actions.· Assist with daily operations within the Litigation Support Unit, including data processing and evidence handling for cases.· Support the preparation of trial and hearing presentations, including demonstratives.· Collect and compile statistical data for various reports.· Assist within the Administrative Division on project-based work and cover administrative duties during employee absences.· Demonstrate proficiency with various software and databases, including Microsoft Suite.
Kaseya is hiring a Renewal Specialist in Miami, FL. This role centers on managing customer renewals and supporting ongoing client relationships. The position plays a key part in ensuring customers remain satisfied and continue to use Kaseya’s technology solutions. Role overview The Renewal Specialist handles the full renewal process, working directly with clients to maintain and extend their contracts. Regular communication and attentive support are essential to help customers get the most from Kaseya’s offerings. What you will do Coordinate and manage customer renewal activities Communicate proactively with clients to address questions and concerns Support customers in using Kaseya’s technology solutions effectively Build and maintain strong, long-term client relationships
