Customer Support Learning & Enablement Specialist

Role overview The A. O. Garcia Agency is hiring a Remote Client Benefits Specialist in Portland, Oregon. This position centers on supporting clients as they work through their benefits options and questions. All work is performed remotely. What you will do Answer client questions related to their benefits Guide clients through each part of the benefits proce…

A. O. Garcia Agency is hiring a Remote Client Benefits Specialist based in Portland, Maine. This role centers on supporting clients as they understand and use their benefits, all while working from a home office. Key Responsibilities Guide clients through their benefits, responding to questions and clarifying plan details Assist clients as they consider and choose among available options Work to improve client satisfaction and foster ongoing relationships Work Environment This position is fully remote and requires reliable communication from a home office in Portland, Maine.

Role Overview Mercury is looking for a Senior Benefits Consultant to help shape and improve employee benefits programs for a varied client base. This role can be based in San Francisco, New York, Portland, or remote within the United States. What You Will Do Analyze current benefit offerings and identify areas for improvement Ensure benefits programs comply with relevant regulations Provide strategic recommendations that support organizational goals Work closely with HR leaders and stakeholders to design benefits solutions that support employee engagement and satisfaction Use data and metrics to spot trends and refine benefits strategy Who We’re Looking For Experience consulting on employee benefits programs Strong analytical skills and attention to compliance Comfort working with HR teams and stakeholders to develop solutions

The A. O. Garcia Agency seeks a part-time Client Services Representative to join its remote team. This role is based in Portland, Oregon and centers on providing attentive support to clients, ensuring their needs are addressed promptly and with care. Key responsibilities Respond to client inquiries using a variety of communication channels Assist clients with questions and requests related to agency services Work to resolve issues and help create a positive experience for every client Location details This is a remote position for candidates based in Portland, Oregon.

Join the dynamic team at imaFinancial Group as a Senior Account Manager specializing in Benefits. In this pivotal role, you will lead initiatives to enhance client relationships, drive strategic planning, and implement innovative employee benefits solutions. Your expertise will help our clients navigate the complexities of benefits management to achieve their organizational goals.

The A. O. Garcia Agency seeks a Part-Time Client Services Representative to join the team remotely from Portland, Maine. This position centers on supporting clients and making sure they have a positive experience with the agency’s services. Key responsibilities Answer client questions and handle requests promptly Keep customer accounts accurate and up to date Work to maintain client satisfaction and address concerns as they arise Work location and schedule Remote role (work from home) Part-time schedule Position is based in Portland, Maine

Trucordia seeks a Client Manager specializing in Personal Lines to join the team in Portland. This role centers on building client relationships and providing expert support for personal insurance products. Role overview As a Client Manager, the focus is on developing and maintaining strong connections with clients. The position involves guiding clients through personal insurance offerings, listening to their needs, and recommending solutions that fit their circumstances. Addressing challenges and ensuring client satisfaction are key parts of the job. What you will do Build and sustain relationships with clients Offer guidance and service for personal insurance products Understand client needs and suggest appropriate solutions Resolve issues and maintain a high level of client satisfaction Requirements Background working with personal insurance products Strong communication and relationship-building abilities Proactive problem-solving skills Dedication to excellent client service

About Us: Covenant Technology Solutions is a premier IT Managed Service Provider committed to delivering exceptional technology solutions tailored for businesses. We are on the lookout for a dedicated Client Advisor who excels in fostering strong client relationships and ensuring our customers derive significant value from our services. Position Overview: The Client Advisor will act as the main liaison between our organization and assigned clients, focusing on relationship management, service delivery, and strategic technology planning. This vital role connects our technical teams with our clients' business objectives. In your capacity as a Client Advisor, you will be instrumental in guiding the evolution of our clients' technology landscapes in accordance with our proven frameworks. Understanding their business aspirations and translating them into strategic technology initiatives will be crucial to your success. To excel in this role, you should be well-versed in trending topics relevant to business leaders, including Cybersecurity, Copilot Readiness, and preliminary discussions surrounding AI and Azure Virtual Desktop. By proactively identifying areas for improvement and innovation, you will steer our clients towards the accomplishment of their goals, ensuring they remain at the cutting edge of technological progress. In addition to your advisory duties, you will be expected to stay abreast of the latest industry trends and technological advancements through continuous learning and professional development, equipping yourself with the knowledge necessary to provide top-tier guidance to our clients. Key Responsibilities: Conduct quarterly in-person meetings with all assigned clients. Develop and sustain strong relationships with clients, serving as their trusted technology advisor. Perform regularly scheduled business reviews to evaluate service performance, address client needs, and identify growth opportunities. Create and present strategic technology roadmaps that align with clients' business objectives. Oversee service delivery and collaborate with internal teams to guarantee client satisfaction. Identify and pursue opportunities for service expansion and account growth. Serve as an escalation point for client concerns and ensure prompt resolution. Work with internal and external resources to translate client business needs into effective solutions. Maintain comprehensive documentation of client interactions and requirements.

Role Overview Mercury is hiring an Onboarding Quality Control Specialist. This position focuses on improving the onboarding process for new clients. The main goal: make sure every onboarding step meets high quality standards from start to finish. What You Will Do Review onboarding procedures to confirm accuracy and completeness Work with teams across the company to identify and fix process gaps Help maintain a smooth, consistent experience for new clients Support efforts to improve client satisfaction during onboarding Location This role can be based in San Francisco, CA, New York, NY, Portland, OR, or remote within the United States.

The Collections Specialist at Bigleaf Networks plays an essential role within our finance team. This part-time position focuses on managing overdue accounts by reaching out to clients through phone and email, negotiating payment plans, addressing billing concerns, and updating financial records. The ultimate goal is to recover outstanding payments while upholding professionalism and compliance with debt collection regulations.This role requires approximately 20 hours of commitment each week and does not provide standard company benefits. The majority of the work will be conducted remotely, with occasional visits to our Tigard office for training or team meetings (1-3 times a quarter).

Join Our TeamAt PRIME Electrical Services, we foster a culture rich in empathy, trust, and inclusivity, which forms the bedrock of our recruitment, development, and retention strategies aimed at attracting top talent in the electrical industry. Our commitment to a growth mindset propels us to tackle challenges head-on and innovate solutions that fuel our creativity. We are dedicated to continuous evolution, forging new pathways for our high-performing team members. Our extensive service offerings encompass the entire project lifecycle, including electrical construction, service and maintenance, underground utilities, renewable energy solutions, and low voltage technology services.We are proud to be recognized as one of Silicon Valley’s Best Places to Work!

Role overview The Technology Operations Consulting Specialist at TransPerfect plays a key role in connecting client business goals with practical software solutions using GlobalLink technology. Based in Portland, Oregon, this position involves collaborating closely with both clients and internal teams, including sales, production, and product management. The focus is on delivering solutions that meet client needs while supporting TransPerfect’s range of services and technology offerings. TransPerfect encourages innovation and experimentation with new technology approaches. This role provides the opportunity to work with advanced translation software and contribute to the success of products alongside development colleagues. What you will do Lead post-sale implementation of Software as a Service (SaaS) for TransPerfect clients Understand client motivations and business requirements Identify workflow bottlenecks or issues early in the process Propose creative solutions to address client challenges Balance business objectives with technical limitations Design workflows that increase efficiency for both clients and TransPerfect’s localization management Support pre-sale activities for TransPerfect products and solutions Demonstrate software applications to highlight advanced features Lead discovery discussions with clients and sales teams Customize solutions to meet specific client requirements Explain the value and return on investment of TransPerfect solutions versus free alternatives Work with technical partners to implement integrations and streamline workflows for complex client needs Coordinate with all stakeholders during solution setup to ensure each part meets client specifications Identify and introduce new processes and tools as needed, making sure they align with available resources and technology

Schedule: 40 hours per weekClassification: Full Time - ExemptLocation: Remote with up to 75% travelSalary: $65,000 - $67,000 Base + Monthly Bonus PotentialAt Lap of Love, we are committed to providing compassionate in-home end-of-life care for pets. Our mission is to ensure that every pet and their family experiences a supportive and dignified farewell in the comfort of their homes. Our dedicated veterinarians assist with quality of life assessments, pain management, end-of-life consultations, and peaceful euthanasia.Position OverviewWe are seeking a compassionate and proactive Veterinary Clinic Relations Specialist to join our team, particularly focusing on the Portland, Oregon area. This vital role involves engaging with the veterinary community to educate them about our range of end-of-life services, including in-home euthanasia, hospice, telehospice, and pet loss support.As a Veterinary Clinic Relations Specialist, you will collaborate with our veterinarians nationwide to inform new and underserved markets about our offerings. Your responsibilities will include visiting veterinary clinics, attending conferences, and utilizing virtual channels to reach out to pet parents and veterinary teams alike. This position requires significant travel, with up to 75% of your time spent on the road representing Lap of Love in various markets across the United States.Key Responsibilities:Travel extensively to veterinary conferences and clinics across the U.S. (75% travel required)Educate veterinary practices on the advantages of recommending Lap of Love’s in-home end-of-life care servicesVisit a minimum of two Lap of Love markets monthly to distribute educational materialsGenerate innovative ideas and insights to enhance relationships with veterinary professionalsAttend national events to promote Lap of Love’s services through booths, speaking engagements, and networkingTrack and report on the effectiveness of outreach initiatives and eventsQualifications:Minimum of 2 years of sales or outreach experience, preferably within the veterinary sector, is requiredMust reside within 45 minutes of a major airport

TransPerfect is looking for a Technology Consulting Specialist in Portland, Oregon. This role focuses on working directly with clients and users to understand their business goals and translate them into effective software solutions using GlobalLink technology. Collaboration sits at the heart of this position. The Technology Consulting Specialist partners with clients and sales teams to identify business challenges and opportunities, then works with sales, production, and product management to design solutions tailored to each client. The role also involves contributing to the ongoing improvement of TransPerfect’s technology suite and working alongside the development team. What you will do Lead post-sale implementation of SaaS solutions for clients, ensuring projects align with client motivations and requirements. Anticipate workflow bottlenecks and address potential issues before they impact delivery. Develop creative solutions to complex technical and business challenges. Balance business needs with technical constraints to optimize outcomes for clients. Set up efficient workflows that serve both clients and internal localization management teams. Support pre-sale activities by demonstrating TransPerfect products and solutions. Showcase application features through client demonstrations. Lead discovery conversations with clients and sales to uncover specific needs. Translate client requirements into customized technology solutions. Communicate the value and return on investment of TransPerfect solutions compared to free alternatives. Analyze complex requirements and collaborate with technical partners to implement integrations and effective workflows. Oversee all stakeholders during solution setup, ensuring each component meets client specifications. Identify and implement new processes and tools, considering feasibility with current resources and technology.

Join our dynamic team at Expeditors as a Customs Reconciliation and Post Entry Specialist. In this pivotal role, you will ensure compliance with customs regulations and facilitate smooth post-entry processes. Your attention to detail and analytical skills will contribute to the efficiency of our operations and the satisfaction of our clients.As a Customs Reconciliation and Post Entry Specialist, you will be responsible for reviewing and reconciling customs entries, ensuring accuracy in documentation, and coordinating with various departments to resolve discrepancies. Your expertise will help maintain our high standards of service and compliance.

Comoto seeks a Receiving Specialist in Portland to help manage the flow of products into the facility. This role plays a key part in keeping inventory records accurate and supporting daily operations. Careful handling and attention to detail are essential for success in this position. Key responsibilities Receive and process incoming shipments, ensuring all products are accounted for Verify deliveries for accuracy and promptly report any discrepancies Update inventory records as new items arrive Collaborate with team members to keep storage areas organized Assist the operations team with various tasks as needed Requirements Strong attention to detail Comfort working with inventory systems Ability to stay organized and focused throughout the day Experience in a warehouse or similar setting is helpful

Role Overview rbanw is looking for a Customer Accounts Specialist in Portland, Oregon. This position manages customer accounts and supports client satisfaction across every interaction. The specialist serves as the main contact for customer questions, account updates, and issue resolution. What You Will Do Act as the primary contact for customer inquiries Handle day-to-day account management tasks Work to ensure a smooth and positive experience for every customer

Join Beauty Barrage as a Brand Specialist in the vibrant city of Portland, OR. In this dynamic role, you will play a crucial part in enhancing our brand presence and driving growth initiatives. You will collaborate with various teams to develop and implement marketing strategies that resonate with our target audience.As a Brand Specialist, you will have the opportunity to engage with industry-leading beauty products, analyze market trends, and provide insights that shape our brand strategy.

Join our dynamic team at Industrial Electric Manufacturing as a Switchgear Application Specialist. In this pivotal role, you will leverage your expertise in switchgear applications to drive innovation and ensure the highest standards of performance in our projects. You will collaborate closely with engineers and clients to deliver effective solutions that meet industry standards and customer needs.