Customer Support Representative at CQS | Athens

CQSAthens, Attica, Greece

Hybrid Full-time

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Experience Level

Entry Level

Qualifications

Qualifications:High School DiplomaProficiency in computer skills and the English languagePrior experience in a call center or customer service role is a plusAvailability for shifts of 8 or 6 hours, 5 days a week, in morning and afternoon shiftsWillingness to engage in a hybrid working model

About the job

Join the Award-Winning Team at CQS!
We are proud to announce our recognition in the Top Employers 2025 ranking by WhereWeWork.com, based on our employees' feedback, where we achieved:

1st place in the BPO & Services sector
2nd place in the overall Top 50 in Greece

Become part of a team recognized for its excellent work environment!

We thrive on communication and are passionate about delivering services that ensure a positive experience for our customers!

We are offering exciting opportunities in customer service, representing the biggest brands in Greece!

Join our dynamic team of over 2000 members and advance your career by gaining valuable experience and skills.

We look forward to welcoming you to our team as a Customer Support Advisor for one of our projects!

Your Role:

You will be the primary point of contact for our customers, helping them resolve their issues and positively transforming their service experience!

Join us if you:

⭐ Have a talent for communication

Focus on providing quality customer service

Are passionate about achieving your goals

Seek a stable work environment with consistent earnings and opportunities for professional growth

Want to be part of a team recognized as one of the Top Employers in Greece

Additional Requirements:

High School Diploma
Good knowledge of computers and English language
Previous experience in a call center or customer service position will be considered an advantage
Availability for 8 or 6 hours, 5 days a week, in morning & afternoon shifts – Positions are based in CQS offices in central Athens, with a hybrid work model

What We Offer:

Monthly salary paid on fixed dates, based on your experience, with overtime, bonuses, and insurance
Recognition and rewards with a competitive bonus based on individual performance
Permanent employment contract from day one - so you can focus on your job security
Comprehensive paid training program to transform you into an expert!
Opportunity to work from home with a hybrid work model based on performance (flexibility to alternate between office and home)
Refer a Friend program with bonuses!
Easy access to our offices via public transportation
Continuous training and support from our experienced team...

About CQS

CQS is a leading provider in the BPO and services sector, recognized for its commitment to excellence and employee satisfaction. Our dynamic and inclusive work culture fosters growth and development, making us one of the top employers in Greece.

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