Customer Support & Sales Administrator

Foundry for GoodPhilippines

Remote Part-time

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Experience Level

Entry Level

Qualifications

Qualifications:Excellent communication and interpersonal skills. Proficient in using customer support software and CRM tools. Strong organizational skills and attention to detail. Ability to work independently and as part of a team. Passion for supporting mission-driven organizations.

About the job

Join a Purpose-Driven Team!

At Foundry for Good, we are dedicated to creating businesses that contribute positively to society. We empower nonprofits, trade associations, and mission-driven organizations through innovative software solutions, impactful marketing strategies, and tools designed for positive change.

Here’s what sets us apart:

Stability & Growth: We are 100% self-funded, ensuring long-term stability and sustainable growth.
People-First Culture: Our impressive 95%+ employee retention rate speaks to our commitment to competitive pay, respect, and career development.
Global Collaboration: Collaborate with a talented team in both the US and the Philippines who are passionate about excellence and making an impact.
Mission-Driven Work: Every position at our company contributes to creating a better world.

If you’re eager to enhance your career while making a significant difference, we want to hear from you!

Watch Our 'Meet the Team' Video

About Foundry for Good

Foundry for Good is committed to empowering nonprofit organizations and mission-driven entities. Through innovative solutions and strategic marketing, we help these organizations succeed and create a positive impact in their communities.

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Operations and Data Support Administrative Professional

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The Operations and Data Support Administrative Professional is pivotal in enhancing the operational efficiency of a dynamic medical services organization. This role provides extensive administrative, data, and systems support to both internal teams and external clients.Attention to detail is paramount, as the position centers on ensuring data accuracy, facil…

Jan 9, 2026

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Join assist-world as a Virtual Assistant specializing in Travel Operations and Administrative Support. In this dynamic role, you will be an integral part of our team, ensuring seamless travel arrangements and providing top-notch administrative assistance to enhance operational efficiency. You will work closely with various departments to coordinate travel schedules, manage itineraries, and assist in day-to-day administrative tasks.Your proactive approach and attention to detail will be essential in delivering exceptional service to our clients and supporting our team’s initiatives. This position offers the chance to thrive in a fast-paced environment where your skills will make a significant impact.

Jan 15, 2026

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Executive Assistant & Operations Support Specialist

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Full-time|Remote|Remote — Philippines

Executive Assistant & Operations Support SpecialistLocation: RemoteType: Full-Time (PST Hours)Reports to: CEO & Operations ManagerOur MissionIn this pivotal role, your primary responsibility is to reclaim leadership time. You will safeguard the CEO and Operations Manager from low-impact tasks, allowing them to concentrate on driving revenue, business growth, strategic execution, and scaling operations.Your goal is to eliminate friction within the organization, enhance leverage, protect focus, and propel momentum.Role OverviewThis dynamic and high-responsibility position requires an individual who is adaptable and ready to evolve alongside the business. You are not merely an assistant; you serve as an execution partner.Executive & Calendar ManagementOversee intricate calendars while ensuring dedicated time for focused workSchedule meetings with intention and efficiencyPrepare detailed meeting agendas and take comprehensive notesDisseminate follow-up action items promptlyProvide daily updates on leadership progressEnsure timely submission of reports before executive meetingsReclaim CEO TimeRegularly audit leadership tasksIdentify tasks suitable for delegation, deletion, automation, or systemizationFilter communications to maintain executive focusGuarantee that no high-priority tasks are overlookedCommunication & Inbox ManagementManage executive email inboxes effectivelyFilter Slack and internal communicationsDraft responses on behalf of leadershipMaintain organized systems and track follow-upsEnsure timely resolution of communication threadsProject & Team AccountabilityManage projects within NotionTrack deadlines and deliverablesRegularly check in with team members on progressProvide clear updates to the CEO & Operations ManagerEliminate bottlenecks to maintain project flowTravel & LogisticsBook flights, accommodations, and itinerariesHandle scheduling changes and adjustments with agilityCreate detailed travel plansCoordinate transportation and logisticsFinancial & Administrative OversightTrack receipts and expenses comprehensivelySubmit reimbursements efficientlyCollaborate with the finance team as necessaryMaintain organized systems within Google DriveeCommerce & Operations SupportAssist with Shopify and Amazon Seller Central tasksSupport product uploads and listing modificationsExtract KPI insights as requiredOrganize operational data effectivelyCoordinate issue escalation when necessaryQualificationsWe are seeking an individual who is driven by performance and possesses a proactive mindset. If you are ready to take ownership of tasks that are crucial to our operations, we want to hear from you.

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Join our dynamic team as an Outreach and Operations Coordinator, where you will take charge of essential operational tasks typically handled by Talent Assistants and Coordinators. This role functions as the operational backbone of our organization, overseeing brand outreach, deal tracking, scheduling, research, and contract support.This position is perfect for individuals who excel in a fast-paced, high-volume setting, take pride in delivering impeccable work, and remain composed under pressure. You will work closely with a senior pod manager who will provide guidance and training as part of our collaborative pod workflows.A. Outreach & Deal SupportExecute outbound brand outreach (aiming for approximately 10-15 contacts daily)Conduct follow-ups (2-3 times) with brands that have yet to respondMaintain daily brand and talent pipelines using tools like Affinity and CreatorIQAssist with deal operations, including tracking campaigns, deliverables, and brand expendituresHelp with the invoicing processRespond to incoming RFPs and brand inquiriesSupport contract workflows by managing redlining, version control, and storageB. Scheduling & Administrative SupportCoordinate scheduling for creators, brand calls, and internal pod meetingsArrange and coordinate travelManage inboxes effectively (filtering, templated responses, follow-ups)Order milestone gifts and streamline gifting workflowsAssist in maintaining the content calendar (scheduling uploads and reminders)C. Research & Data OperationsCreate brand outreach lists and vertical-specific targeting dataAnalyze social media and content performance metricsUpdate CRM systems (Affinity, CreatorIQ)Maintain internal rosters, creator profiles, and deal tracking documentsSupport talent scouting through basic research and deck preparationD. General Back-Office SupportParticipate in internal meetings to take notes and provide summariesGenerate daily and weekly status reports for podsHandle file management, data entry, and organizational tasks

Apr 2, 2026

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Executive Assistant - Operations & Administration Virtual Assistant

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Full-time|Remote|Philippines

Position OverviewWe are on the lookout for an exceptionally organized, proactive, and detail-oriented Virtual Assistant to provide comprehensive support to a VP of Operations & Finance within our rapidly expanding organization.This position encompasses a mix of executive assistance, operational support, and basic financial/admin coordination to enhance daily workflows, mitigate operational slowdowns, and establish order in a dynamic environment.The ideal candidate is someone who can assume responsibility, bring organization to complexity, and serve as a reliable right-hand support.Key ResponsibilitiesAdministrative & Organizational Tasks (Core)Digitize and organize extensive document volumes using Google DriveMaintain structured filing systems (both digital and inbox)Organize inbox utilizing folders, labels, and automation toolsMinimize clutter and enhance accessibility of information

May 4, 2026

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Contract|A$1.5K/mo - A$1.8K/mo|Remote|Remote — Philippines

Seeking candidates based in the PhilippinesPosition Overview: We are in search of a detail-oriented and proactive Operations & Client Care Administrator who will play a crucial role in supporting our client's daily operations. This position includes responsibilities across compliance, rostering, payroll preparation, and client communication.This role demands a strong sense of ownership, effective follow-through, and the ability to communicate professionally with families, support coordinators, and support workers.You will monitor, enforce, and uphold operational and documentation standards to meet regulatory and organizational requirements.About Us: Hunt St specializes in connecting Australian businesses with exceptional remote talent from the Philippines. As part of our team, you will work directly with clients as an independent contractor—we are not an outsourcing agency. All positions are 100% remote, allowing you to work from the comfort of your home.Who You Will Work With: Our client is a dedicated healthcare and support services provider committed to helping individuals with daily living and community involvement. They offer personalized care solutions such as in-home support, accommodation assistance, and lifestyle services, focusing on enhancing independence, well-being, and quality of life through tailored, client-centered care.Key Responsibilities:Act as the primary contact for clients, managing inquiries with professionalism and care.Oversee the client onboarding process, including documentation and system setup.Maintain and update client records within the CRM system.Support administrative and compliance processes in line with industry standards.Handle sensitive client situations with empathy and discretion.Assist with light bookkeeping tasks, including data entry, invoicing support, and basic reconciliations.Ensure compliance and documentation control for both client and staff files.Monitor daily shift compliance within the CRM (clock-ins, clock-outs, and shift notes).Provide rostering and payroll support.Submit weekly operational updates.Maintain organized and accurate digital records.Identify and escalate operational risks promptly.

Mar 20, 2026

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Apr 22, 2026

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Full-time|Remote|Remote — Philippines

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Mar 19, 2026

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Customer Support & Sales Administrator

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Part-time|Remote|Philippines

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Mar 23, 2026

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Administrative and Scheduling Support Specialist in Aged Care

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Join our dynamic team as an Administrative and Scheduling Support Specialist in the aged care sector, where your organizational skills will shine. This pivotal role focuses on enhancing daily operations within our expanding aged care business.Your contributions will ensure seamless communication among clients, support workers, and internal teams. The ideal candidate will engage in scheduling, administrative tasks, invoicing, and compliance, empowering our onshore team to prioritize exceptional care delivery.Work in a structured and fast-paced environment dedicated to supporting elderly clients, following Australia’s aged care framework.

Mar 26, 2026

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HVAC Office Administrator / Operations Coordinator

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Full-time|Remote|Remote — Philippines

Job Title: HVAC Office Administrator / Operations CoordinatorLocation: Fully RemoteJob Description: We are seeking an exceptionally organized and detail-oriented individual to oversee the administrative and operational functions of our HVAC company. The ideal candidate will excel at multitasking, meeting deadlines, and ensuring seamless operations. This role demands outstanding communication skills, a proactive mindset, and the ability to manage diverse tasks including job coordination, customer relations, project management, compliance, and marketing efforts.Key Responsibilities:Job Coordination & Documentation: Manage work orders, change orders, submittals, RFIs, and RFPs.Customer & Vendor Communication: Engage with clients, vendors, and contractors through email, phone, and WhatsApp.Project & Office Management: Assist with bids/proposals, track equipment rentals, material purchases, and change orders while maintaining communication with on-site project managers.Compliance & Safety: Support site-specific safety plans and regulatory paperwork management.Marketing & Social Media: Contribute to managing our online presence, customer engagement, and brand visibility.HVAC Plans & Vendor Pricing: Review HVAC plans and specifications, request pricing from vendors, and track all estimates and submittals using Monday.com.PlanSwift & Estimating Support: Utilize PlanSwift for reviewing takeoffs, measuring materials, and preparing estimates.

Feb 10, 2025

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Administrative Support Associate at FGC+ | Bacolod City

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Full-time|On-site|Bacolod City, Philippines

The Administrative Support Associate plays a crucial role in providing comprehensive administrative assistance, primarily focused on lead inspection reporting and documentation. This position starts with responsibilities centered around report preparation and data management, with the potential to evolve into scheduling and coordination tasks as the operational demands increase.

May 2, 2026

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Data Analyst and Administration Clerk - Back Office

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Full-time|On-site|Alabang, Muntinlupa

SGS is seeking a Data Analyst and Administration Clerk for its Back Office team in Alabang, Muntinlupa. This position blends data analysis with administrative duties to support daily operations. What you will do Analyze data from various sources to help inform business decisions Collaborate with different departments to gather, organize, and interpret information Manage administrative tasks that help maintain smooth office operations Working with others Expect frequent coordination with teams across SGS to ensure data is collected accurately and communication remains clear throughout the organization.

Apr 28, 2026

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Healthcare Client Support and Administrative Assistant

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Full-time|On-site|Philippines

Role OverviewAssist-World, a dynamic medical practice located in Honolulu, Hawaii, is seeking a dedicated full-time Healthcare Client Support and Administrative Assistant. This position is crucial for replacing and supporting essential functions previously managed by an in-house W-2 employee.This role is primarily client-facing, emphasizing phone and email communication, scheduling support, and overall administrative coordination. The ideal candidate will possess prior experience in a healthcare environment, demonstrate a solid understanding of HIPAA compliance, and exhibit a professional and empathetic demeanor while interacting with patients and addressing insurance-related inquiries.Key ResponsibilitiesClient & Patient Support● Professionally manage inbound phone calls and address client inquiries● Respond to emails and follow up on patient requests or questions● Provide clear, calm, and friendly communication with patients● Act as the primary point of contact during business hours (Monday to Friday)Administrative Support● Assist with scheduling and appointment coordination● Update and maintain patient information as required● Support healthcare providers with administrative follow-ups as necessary● Ensure accurate record-keeping and documentation in alignment with practice standardsHealthcare Systems & Tools● Utilize the practice’s Electronic Medical Record (EMR) system for essential tasks● Manage inbound and outbound calls using the phone system● Employ Google Workspace for emails, calendars, and internal communications● Adhere to all internal workflows and compliance guidelines

Feb 18, 2026

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