Customer Support Specialist (m/f/d)

Bahmann CoachingHannover, Niedersachsen, Deutschland

On-site Full-time €3K/mo - €3K/mo

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Qualifications

We are looking for candidates with:A genuine passion for health and wellness. Strong communication skills and the ability to motivate others. Experience in customer service or coaching is a plus but not mandatory. A proactive approach with the ability to handle various tasks efficiently.

About the job

About the Role

Bahmann Coaching is looking for a Customer Support Specialist (m/f/d) to join the team in Hannover, Niedersachsen. This position centers on supporting clients in our online nutritional and fitness coaching programs. With over 1,000 clients, the role involves direct interaction, encouragement, and guidance to help clients reach their health and fitness goals.

Main Responsibilities

Respond to client questions daily through phone and written messenger channels.
Motivate clients by fostering positive and engaging conversations.
Share practical knowledge and personal experience in health and fitness.
Encourage clients to set ambitious goals and maintain their motivation.
Track client progress and monitor their implementation of coaching advice.
Document call details and client updates in the client management system (CRM).
Forward unresolved or complex questions to colleagues for further support.
Prepare for, assist with, or lead live coaching calls as needed.

Who We’re Looking For

Formal education in Nutritional Science or a dietitian background is not required. Career changers are welcome. What matters most is hands-on experience and a genuine interest in healthy living.

Compensation

Full-time Nutritional and Fitness Coaches receive a gross monthly salary of €3,000.

About Bahmann Coaching

Bahmann Coaching specializes in online nutritional guidance and fitness coaching, dedicated to helping individuals achieve their health and wellness goals through personalized support and expert advice.

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