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Customer Value Architect - New York City

NearaNew York City
On-site Full-time

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Key Responsibilities:Develop a comprehensive understanding of the Neara software platform to effectively communicate its functionality and benefits to customers. Engage closely with customers, including spending meaningful time on-site to:Facilitate and embed the use of the Neara platform within customer organizations, ensuring a smooth adoption process. Verify that the Neara solutions adopted are delivered as per the contractual agreements and meet identified business outcomes. Gain an in-depth understanding of customer strategic goals to provide insightful guidance on achieving optimal results.

About the job

At Neara, we are revolutionizing the energy sector by harnessing the power of advanced machine learning to create engineering-grade, physics-enabled digital twins of electricity grids across four continents. Our innovative technology empowers asset owners to tackle their most significant challenges and implement effective solutions across millions of kilometers of infrastructure.

Imagine being able to stress-test an entire power grid against extreme weather conditions before they even occur. By simulating hurricanes and structural stress at a network-wide scale, we enable the world's largest utilities to identify risks, optimize investments, and contribute to a more resilient global energy future.

Our team comprises brilliant minds passionate about making a tangible impact in the real world. We leverage AI and machine learning to enhance everything from data classification to complex scenario analysis, fostering a culture of innovation and collaboration.

We are thrilled to announce the opportunity for a Customer Value Architect to join our team. In this role, you will engage directly with our highest-value customers to drive adoption, define and validate value, and facilitate broader use of the Neara platform. We seek candidates with a strong technical curiosity, a passion for customer engagement, and the ability to translate Neara solutions into measurable ROI for our clients.

This position requires a commitment to mastering the industries we serve, the solutions we offer, and the value they create for our customers.

About Neara

Neara is at the forefront of innovation in the energy sector, using cutting-edge technology to create solutions that empower utilities and asset owners. Our mission is to build a more resilient global energy future through the intelligent use of data and advanced simulations.

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