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Customer Value Architect - USA (Portland)

NearaPortland
On-site Full-time

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Experience Level

Experience

Qualifications

Key Responsibilities:Acquire a thorough understanding of the Neara software platform to effectively communicate its functionality and value to customers. Engage directly with customers, including significant on-site interactions, to:Facilitate and integrate the use of the Neara platform within customer organizations, ensuring ease of adoption and proficient usage. Confirm that Neara solutions implemented by customers are delivered as agreed upon and meet specified business outcomes. Gain in-depth knowledge of customer strategic priorities and business objectives to provide insightful recommendations on how to leverage Neara tools effectively.

About the job

At Neara, we are pioneering the capability to stress-test entire power grids against extreme weather conditions before they occur. By leveraging cutting-edge machine learning, we generate engineering-grade, physics-enabled digital twins of electricity grids spanning four continents. This innovation empowers asset owners to identify their most significant challenges and implement viable solutions across millions of kilometers of infrastructure.

Our technology enables the world’s largest utilities to simulate severe weather and structural stress on a network-wide scale, allowing them to identify risks, optimize investments, and contribute to a more resilient global energy future.

Our team is composed of passionate professionals dedicated to making a real-world impact through AI and machine learning, excelling in everything from data classification to intricate scenario analysis. We foster a culture where innovation flourishes, and everyone is committed to our mission. We are looking for intelligent, creative individuals to help us expand our influence globally.

Neara is thrilled to announce a significant growth opportunity through the addition of a Customer Value Architect to our team. This role will involve close collaboration with our most valuable customers to drive platform adoption, define and validate value, and encourage broader utilization of the Neara platform. We seek candidates with a strong technical curiosity, a genuine enthusiasm for customer engagement, and the ability to translate Neara’s solutions into measurable ROI for our key users.

The ideal candidate will demonstrate a strong desire to become proficient in the industries we serve, the solutions we provide, and the value they generate for our customers.

About Neara

Neara is at the forefront of transforming the energy sector through innovative technology that enhances the reliability and resilience of electricity grids. We utilize advanced machine learning and AI to create digital twins, helping utilities around the world to prepare for and adapt to future challenges in energy management.

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