Qualifications
ResponsibilitiesModerate Danish content across digital platforms to ensure compliance with established guidelines. Quickly identify, evaluate, and escalate any content or behavior that violates policies. Professionally interact with users to resolve disputes and answer inquiries as needed. Work collaboratively with cross-functional teams to enhance moderation processes and policies. Stay informed about the latest trends, challenges, and best practices in content moderation and digital safety. RequirementsFluency in Danish and a strong command of written and spoken English. Experience in content moderation, community management, or related fields is preferred. Exceptional communication skills and cultural awareness to effectively engage with the community. Ability to thrive in a fast-paced environment and remain calm under pressure. Strong attention to detail, analytical skills, and problem-solving abilities. Willingness to relocate to Sofia, Bulgaria, with relocation costs fully covered by Mercier Consultancy. A commitment to fostering safe and engaging online communities.
About the job
Mercier Consultancy is hiring a Danish Content Moderation Specialist for its team in Sofia, Bulgaria. This role includes full relocation support from Denmark. The position focuses on reviewing user-generated content to ensure it aligns with community guidelines and platform standards, helping to maintain a safe and respectful online space.
What You Will Do
- Review and manage Danish-language content across several digital platforms
- Check that content complies with legal requirements and platform policies
- Spot and address policy violations
- Engage with users to resolve content-related issues
- Work with other teams to improve moderation processes
What We Look For
- Fluency in Danish
- Strong understanding of Danish culture and digital trends
- Attention to detail and sound judgment in content evaluation
Relocation Support
Comprehensive relocation assistance is provided to help you move to Sofia and join the team with confidence.