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Data Analyst in Network Operations

RelayLondon - Hybrid
Hybrid Full-time

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Experience Level

Experience

Qualifications

Strong analytical skills with proven experience in data analysisProficiency in dashboarding tools and data visualizationAbility to work collaboratively within a team and communicate effectivelyExperience in statistical analysis and predictive modeling is a plusDetail-oriented with strong problem-solving abilities

About the job

Join Relay, a pioneering force in the logistics landscape, as we redefine how goods are transported in the digital age. With a remarkable $35 million Series A funding, an unprecedented feat in European logistics, our growth trajectory surpasses that of 99.98% of venture-backed startups. We are on a mission to build the most skilled team in the logistics sector.

Our Mission is to eliminate friction in commerce. High delivery costs often act as a hidden barrier to e-commerce, influencing what can be sold online and who can engage. We envision a future where goods flow freely among individuals, enhancing the online shopping experience for all.

About Our Team
• Comprising approximately 110 talented professionals, with over half specializing in engineering, product, and data
• Home to 45+ advanced degrees across various disciplines including computer science, mathematics, and operations research
• We process thousands of data points for each parcel, enabling precise calculations and predictions
• Our culture thrives on first-principles thinking, rigorous feedback mechanisms, and a spirit of experimentation.

About the Role

As a Data Analyst within the Network team, you will play a critical role in assessing the performance of predictive models related to parcel demand, collection forecasts, parcel dimensions, shift planning, and demand management. This position emphasizes analytical oversight rather than model development: ensuring accuracy, identifying biases, and troubleshooting discrepancies in forecasts. Investigation into root causes, quantifying impacts, and collaborating with Data Scientists to implement solutions will be core to your responsibilities.

Your role will also involve creating robust dashboards that provide visibility into model performance for both the team and dependent departments. A comprehensive understanding of these models, including their strengths and weaknesses, will enable proactive adjustments and ensure smooth operations.

About Relay

Relay is at the forefront of transforming logistics, backed by significant investment and a commitment to innovation. We focus on creating seamless e-commerce experiences by reducing delivery costs and improving operational efficiency.

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