About the job
dLocal connects leading companies with payment solutions across 40 emerging markets. Acting as both a payment processor and merchant of record, dLocal helps merchants expand into high-growth regions while improving conversion rates and simplifying payment operations.
The team brings together over 1,000 professionals from more than 30 countries. This international group works on products that impact millions of people worldwide. The company values innovation, embraces challenges, and puts clients first.
Role overview
The Delivery Solutions Lead will oversee the design and rollout of solutions for major clients. This role manages solution design for new merchants, supports expansion into new markets, and helps introduce new payment methods. Ensuring operational quality and client satisfaction is central to the work.
Collaboration is key: the Delivery Solutions Lead bridges cross-functional teams, aligning client expectations with business goals to deliver payment solutions in global markets.
What you will do
- Oversee solution design and implementation for key clients
- Manage onboarding for new merchants and support market expansion
- Introduce new payment methods as needed
- Work with teams across the business to ensure solutions meet client needs and company objectives
- Maintain operational standards and focus on client satisfaction
Requirements
- Strong leadership skills
- Experience working in a client-focused environment
- Comfort working in a fast-moving, international setting
