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Department Supervisor at hmgroup | Leeds

hmgroupLeeds
On-site Full-time

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Experience Level

Experience

Qualifications

Proven experience in retail management or a similar role. Strong leadership skills with the ability to motivate and develop a team. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and adapt to changing priorities. Commitment to providing outstanding customer service.

About the job

The Department Supervisor at hmgroup will play a key role in daily store operations at The Outlet Shop of Grand River in Leeds. This position centers on creating a positive shopping experience and providing support to team members on the sales floor.

Main responsibilities

  • Direct daily activities within the department to keep operations running smoothly
  • Coach and support staff to ensure strong customer service
  • Respond to customer needs and resolve issues as they come up
  • Assist with scheduling and assigning shifts for team members

Requirements

  • Background in retail, ideally with experience as a supervisor or team lead
  • Ability to manage and motivate staff effectively
  • Clear communication and strong organizational skills
  • Dedication to delivering excellent customer service

This role is located in Leeds at The Outlet Shop of Grand River.

About hmgroup

hmgroup is a leading retail organization dedicated to providing high-quality products and exceptional customer service. With a commitment to sustainability and community engagement, we strive to create a positive impact in every market we serve.

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