Deployed Product Manager at OpenAI | San Francisco

OpenAISan Francisco

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

QualificationsIdeal candidates will demonstrate a blend of technical acumen and product management experience, with an ability to drive customer success through effective collaboration and communication. A Bachelor's degree in a relevant field is preferred.

About the job

About the Role

OpenAI is seeking a Deployed Product Manager to enhance customer engagement and maximize the deployment of our innovative products. This individual will serve as the pivotal product liaison to Deployment Engineers, identifying opportunities for product expansion within client accounts, fostering relationships with both technical and executive stakeholders, and facilitating cross-functional initiatives to convert challenges into actionable progress. This role is strategically positioned at the crossroads of product management, technical deployment, and customer success strategies.

Key Responsibilities

Serve as the primary product representative within key customer accounts, facilitating the adoption and expansion of OpenAI products.
Pinpoint opportunities for deeper product integration, new functionalities, and widespread usage across teams and workflows.
Cultivate trusted partnerships with technical stakeholders, engineering leaders, and executives, effectively communicating product vision to C-suite audiences.
Collaborate closely with Deployment Engineers and Go-to-Market teams to ensure successful implementations and sustainable account growth.
Translate client requirements and technical hurdles into actionable product insights and pathways for internal teams.
Engage directly with integrations, MCPs, tools, and streamlined technical workflows as necessary to facilitate account progress.
Manage essential project management tasks associated with enterprise deployments and relay pertinent insights to core product teams.

Who You Are

Comfortable navigating ambiguous environments and adept at acting as a conduit between customers, engineering, GTM, and product teams.
Possess strong credibility with technical audiences, effectively engaging with CTOs, senior engineers, and developer experience teams.
Skilled at managing stakeholder interactions, with polished presentation abilities and a strong aptitude for customer dialogues in executive settings.
Capable of comprehending client objectives, formulating deployment strategies, and ensuring follow-through across diverse teams.
Builder-minded and eager to engage hands-on when necessary.
Possess a background as a technical founder, product founder, technical PM, solutions or product lead, or another role that marries technical expertise with product insight and client-facing execution.

About OpenAI

OpenAI is an innovative technology company focused on developing advanced artificial intelligence solutions. We are committed to creating beneficial AI that can enhance various aspects of our lives, and we strive to empower organizations through our groundbreaking products. Join us to be part of a mission-driven team at the forefront of AI technology.

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Full-time|On-site|San Francisco

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Full-time|On-site|San Francisco

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OpenAI

Full-time|On-site|San Francisco

Role OverviewAs the AI Deployment Manager (ADM) - Pilots, you will play a pivotal role in facilitating enterprise AI pilots that are structured and time-sensitive. This customer-facing position is dedicated to guiding our clients through the evaluation of OpenAI’s innovative products in real-world settings. Your mission is to identify impactful use cases that yield actionable insights directly linked to business value.In this role, you will spearhead pilot engagements aimed at enhancing activation, encouraging sustained usage, and measuring the overall impact across platforms such as ChatGPT Enterprise and Codex. You will collaborate closely with customer stakeholders to establish success metrics, mentor users from initial testing to full implementation, and convert pilot results into strategic recommendations for potential expansion or purchase.Success in this role requires sound judgment, the capability to navigate ambiguity, and a steadfast focus on aligning technical functionalities with business objectives. You will engage regularly with both executive stakeholders and operational teams, customizing your strategies to meet customers' unique needs and drive progress.Key Responsibilities:Lead the conceptualization and implementation of enterprise AI pilots, encompassing scoping, cohort identification, and success metrics that inform commercial decisions.Identify and focus on a targeted selection of high-impact use cases that can provide significant insights within a 30–45 day pilot timeframe.Enhance activation and ongoing engagement among pilot cohorts through tailored support, Q&A sessions, and hands-on coaching.Continuously assess pilot performance and make real-time adjustments to address engagement challenges, use case effectiveness, or stakeholder alignment.Convert pilot findings into clear, executive-level recommendations regarding the potential for customer expansion.Navigate through customer limitations, including security protocols and data accessibility, while maintaining pilot progress.Work closely with Account Directors, Solutions Engineers, and customer stakeholders to align on project scope, risks, and future actions.Document insights from pilots and create repeatable playbooks that enhance qualification, execution, and successful outcomes.Ideal Candidate Profile:Possess 8+ years of experience in enterprise consulting, customer success, program management, solutions engineering, or a related customer-focused role, interfacing with executive and senior-level clients.

Mar 23, 2026

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Sales Programs Lead at OpenAI | San Francisco

OpenAI

Full-time|On-site|San Francisco

About Our TeamAt OpenAI, we are dedicated to developing cutting-edge AI systems that enhance human capabilities and revolutionize the way work is accomplished. Our Go-To-Market (GTM) organization plays a critical role in delivering these innovations to our clients, fostering adoption, maximizing usage, and ensuring lasting value.We are excited to announce the search for our inaugural Sales Programs Lead, a pivotal role that involves establishing this function from the ground up. Situated within the GTM Strategy team, you will be tasked with pinpointing effective strategies to accelerate growth and transforming those insights into scalable programs that enhance pipeline generation, improve conversion rates, and boost sales productivity.This role is high-impact, bridging both strategic and tactical elements. You will collaborate directly with GTM leadership to assess business performance, prioritize key opportunities, and create the systems necessary for organizational scaling.ResponsibilitiesOperate at the core of the GTM organization, collaborating with Sales, Marketing, Product, and Operations to identify gaps in pipeline generation, deal progression, and seller effectiveness.As the first member of the Sales Programs team, you will shape the function: deciding where to invest, how to prioritize, and how to measure success. You will translate complex business challenges into structured programs and ensure their effective execution and scaling.Key ActivitiesIdentify and prioritize high-impact growth initiatives across pipeline generation, conversion enhancement, and sales productivity.Collaborate with GTM leadership to define priorities and translate business objectives into actionable program strategies.Design and implement programs that stimulate pipeline creation, expedite deal cycles, and enhance win rates.Convert strategic priorities into structured, actionable, and repeatable initiatives.Oversee program success from inception to completion, including defining metrics, monitoring performance, and ensuring accountability.Lead cross-functional initiatives involving Sales, Marketing, Product, Enablement, and Operations.Align senior stakeholders on priorities, timelines, and desired outcomes while skillfully managing ambiguity and trade-offs.Develop and refine the operational framework for sales programs, establishing processes, frameworks, and feedback mechanisms.

Mar 30, 2026

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