Position has been filled

Desktop Support Engineer

AdventusKuala Lumpur

On-site Full-time

Position filled

Experience Level

Experience

Qualifications

Proficient in Windows and Mac operating systems. Experience with troubleshooting hardware and software issues. Strong understanding of network protocols and configurations. Excellent communication and customer service skills. Able to work independently and as part of a team.

About the role

Join Adventus as a Desktop Support Engineer, where you'll play a vital role in ensuring optimal performance of our IT systems. In this dynamic position, you will be responsible for troubleshooting hardware and software issues, assisting users with technical problems, and maintaining network components. Your expertise will be essential in providing first-line support to enhance user experience and productivity.

About Adventus

Adventus is a forward-thinking technology company dedicated to delivering innovative solutions. Our team is passionate about leveraging technology to improve user experiences and streamline operations. Join us in shaping the future of IT support!

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Application Support Duty Engineer

Zeal Group

Full-time|On-site|Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join our dynamic global team as an Application Support Duty Engineer at Zeal Group, where you will play a pivotal role in delivering exceptional support for ZEAL products. Your expertise will be critical in ensuring seamless assistance across various departments including Customer Service, Product, Engineering, and IT.Key Responsibilities:Develop comprehensi…

Dec 24, 2025

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IT Applications Support Specialist

Fuku

Full-time|On-site|Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Role overview Fuku needs an IT Applications Support Specialist based in Kuala Lumpur. The focus is on keeping business software reliable and effective. Daily work involves technical support, troubleshooting, and cross-team collaboration to improve application performance. What you will do Deliver technical support for company software applications Diagnose and resolve issues affecting application stability Work with colleagues from various departments to improve features and overall application performance Location This position is located in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.

Apr 24, 2026

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IT Applications Support Specialist

fuku

Full-time|On-site|George Town, Penang, Malaysia

Role overview The IT Applications Support Specialist at fuku plays a key part in maintaining the company’s IT applications. Based in George Town, Penang, this role focuses on resolving technical issues and supporting the smooth operation of daily business activities. Main responsibilities Support and maintain company IT applications Troubleshoot and resolve technical problems related to applications Contribute to improving system reliability and the overall user experience Location This role is located in George Town, Penang, Malaysia.

Apr 24, 2026

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Level 2 Applications Support Specialist

Encora

Full-time|On-site|Kuala Lumpur

Encora is looking for a Level 2 Applications Support Specialist based in Kuala Lumpur. This position focuses on maintaining reliable IT support services across multiple platforms and environments. Role overview This specialist handles incidents, manages ongoing problems, and supports change management processes. The work involves analyzing issues to identify root causes and applying solutions that keep systems running smoothly. Technical environment The role spans a range of IT operating systems, including Mainframe, Windows, Unix, and Linux. Familiarity with IT monitoring tools and automation processes is important for streamlining support tasks and improving system performance. Requirements Experience with ITIL framework and software development life cycle (SDLC) practices Strong analytical skills for root cause analysis Background in supporting Mainframe, Windows, Unix, and Linux environments Knowledge of IT monitoring and automation tools

Apr 29, 2026

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Application and Integrations Software Engineer

NEXTDC

Full-time|On-site|Petaling Jaya

Join our dynamic team as an Application and Integrations Software Engineer at NEXTDC, where you'll play a pivotal role in supporting, maintaining, and enhancing our applications, microservices, and integrations within the Azure Kubernetes Service (AKS) environment. In this role, you will leverage cutting-edge Azure services such as Event Hub and API Management (APIM) to ensure optimal system performance and reliability.Your key responsibilities will include:Application Support: Proactively monitor and maintain the performance and reliability of applications and microservices in AKS, ensuring high availability.Integration Management: Oversee and manage integrations between various applications and systems utilizing Azure services.Troubleshooting: Identify and resolve technical issues related to applications and integrations, conducting root cause analysis and implementing effective solutions.Performance Optimization: Enhance application and integration performance, ensuring effective resource utilization and scalability.Development and Enhancement: Utilize C# .NET and Python to develop and enhance existing applications and integrations, introducing new features as needed.Automation: Create and implement automation scripts and tools to streamline support processes and minimize manual intervention.Documentation: Maintain thorough documentation for applications, integrations, and support procedures to promote knowledge sharing and continuity.Security and Compliance: Ensure that all applications and integrations comply with security policies and standards, applying best practices for data protection and access control.

Dec 24, 2025

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Applications Engineer Internship

Ikano Retail

Internship|On-site|Kuala Lumpur

Join our team as an Applications Engineer Intern and embark on a journey to enhance your technical skills while supporting critical business applications across the organization. Gain valuable hands-on experience with systems such as Power BI, Business Central, LS Retail, E-Commerce, and other essential platforms. This role allows you to understand how enterprise applications are effectively managed within a dynamic business environment.Collaborating closely with the Applications and Operations team, you will assist with daily operations, engage in project activities, and participate in testing initiatives, while contributing to documentation and process enhancements.Your key responsibilities will include:Providing Level 2 support through the service desk to resolve technical issues.Assisting in the maintenance and improvement of business applications and reporting solutions.Managing daily backend maintenance and job monitoring tasks.Facilitating User Acceptance Testing (UAT) and preparing test documentation.Supporting application setup for end-users and ensuring a smooth handover process.Creating and updating technical documentation, process guides, and training materials.

Mar 16, 2026

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Application Test Engineer

Renesas Electronics Corporation

Full-time|On-site|Kulim

Join Renesas Electronics Corporation as an Application Test Engineer, where you will play a crucial role in ensuring the quality and performance of our products. In this dynamic position, you will develop and execute test plans, troubleshoot issues, and collaborate with cross-functional teams to enhance product reliability.

Mar 26, 2026

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DevOps & Application Engineer

Cygnify

Full-time|On-site|Petaling Jaya, Malaysia

Role: DevOps & Application Engineer Location: MalaysiaJoin a fast-growing, technology-driven telecommunications company that is revolutionizing the digital landscape. As we expand our horizons, we are seeking talented professionals to contribute to the development, maintenance, and enhancement of cutting-edge solutions. This role offers a dynamic environment where innovative ideas flourish, and your contributions will significantly impact large-scale systems and next-generation platforms.Key ResponsibilitiesEstablish and uphold DevOps best practices, focusing on trunk-based development, continuous integration gates, and automated code quality evaluations.Architect, develop, and sustain CI/CD pipelines using Jenkins, implementing Pipeline-as-Code, shared libraries, and automation scripts.Oversee cloud-native infrastructure management on AWS and Kubernetes (EKS/OCP), utilizing Helm, GitOps (Argo CD/Flux), and Infrastructure as Code methodologies.Provision and manage AWS services (EKS, RDS/PostgreSQL, EC2, S3, IAM) through Terraform or CloudFormation.Enhance application development and reliability through coding (Python/Go/TypeScript), observability measures, and incident management.RequirementsBachelor's degree in Computer Science or a related field, coupled with a minimum of 4 years of experience in DevOps, SRE, or Software Engineering.Proficient in containerized environments, with a robust understanding of Kubernetes internals, Helm, and Jenkins for production CI/CD.Solid programming skills in at least one language (Python, Go, or JavaScript/TypeScript).Strong database expertise, particularly in SQL and hands-on PostgreSQL administration.Deep familiarity with AWS core services, IAM security practices, cost optimization, and Infrastructure as Code (Terraform/CloudFormation).

Mar 5, 2026

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Senior Associate, IT Application Support Analyst - Flexcube Specialist

Mufg Investor Services

Full-time|On-site|Kuala Lumpur

This Senior Associate, IT Application Support Analyst role centers on supporting Flexcube and related applications for Mufg Investor Services in Kuala Lumpur. The position calls for hands-on problem-solving and collaboration with both internal teams and clients. Main responsibilities Maintain and support Flexcube systems, focusing on stable and reliable operation. Troubleshoot application issues, respond to user concerns, and work to minimize downtime. Partner with internal groups and clients to resolve problems and improve the overall user experience. Assist with ongoing enhancements to ensure the stability of critical IT systems. Requirements Proven experience supporting Flexcube applications. Ability to manage and enhance core IT applications. Comfortable working with both technical teams and end users to solve issues.

Apr 22, 2026

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Application Software Engineer

Accion Labs

Full-time|On-site|Kuala Lumpur

Join Accion Labs as an Application Software Engineer and be part of a dynamic team dedicated to delivering innovative software solutions. In this role, you will work closely with cross-functional teams to design, develop, and implement high-quality software applications that meet the needs of our clients.

Jun 5, 2017

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Java Support Developer

Encora

Full-time|On-site|Kuala Lumpur

Encora is looking for a Java Support Developer in Kuala Lumpur to help maintain and improve enterprise applications. This role centers on ensuring smooth operation of production systems and addressing technical issues as they arise. Role overview The Java Support Developer will handle ongoing support and maintenance for existing applications. Responsibilities include troubleshooting problems, identifying root causes, and applying fixes to keep systems stable. Enhancing application performance and reliability is a key part of this position. What you will do Support enterprise applications in a production environment Troubleshoot and resolve technical issues as needed Maintain and enhance system performance and stability Requirements Experience with Java development and support Strong problem-solving skills Ability to work with enterprise-scale applications

Apr 29, 2026

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Support Engineer

AvePoint

Full-time|On-site|Kuala Lumpur, Kuala Lumpur, Malaysia

Overview We are on the lookout for enthusiastic and personable individuals who possess outstanding communication skills, a strong desire to learn and adopt new technologies, and a proven history of delivering exceptional customer service. Join us to explore diverse and dynamic IT environments that will accelerate your IT and communication skills development. What Will You Be Doing? As a Support Engineer, you will deliver Level 1 and Level 2 support to our valued clients, acting as the primary point of contact to identify, troubleshoot, and resolve reported issues. You will collaborate closely with the R&D Team by conducting initial investigations, such as reproducing reported issues, and effectively communicating your findings to the support software engineers and quality assurance engineers to aid in bug resolution. Your Responsibilities Will Include: Acting as a representative for project-specific customer inquiries and issues, taking ownership to ensure they are resolved. Ensuring customer satisfaction through project support and maintenance. Gathering information and conducting in-depth analysis, diagnosis, and troubleshooting. Committing to SLAs for response and resolution, troubleshooting, and performing root cause analysis of technical issues. Communicating effectively with customers and the internal R&D team regarding necessary bug fixes. Managing the status of reported issues and ensuring timely resolution. Continuously evaluating existing processes to streamline and enhance customer support activities.

Mar 4, 2026

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Application Engineer at Overview.ai | Penang, Malaysia

Overview.ai

Full-time|On-site|Penang, Malaysia

Company OverviewOverview.ai is revolutionizing the manufacturing sector by providing cutting-edge AI-driven vision inspection systems designed to enhance quality and operational efficiency. Our goal is to create smarter, more accurate, and scalable manufacturing solutions through innovative computer vision technology and user-centric software.Founded by engineers from Silicon Valley and former leaders from Tesla, we partner with industry pioneers such as Tesla, SpaceX, Honda, and NVIDIA. As we rapidly grow, our focus remains on delivering the most effective and easily deployable AI vision solutions in the market. Position OverviewWe are seeking an innovative and flexible Application Engineer to join our team in Penang, Malaysia. In this pivotal role, you will manage and optimize over 100 AI vision inspection cameras deployed across customer facilities in Indonesia and support the integration of new production lines.This position requires a robust background in industrial automation, a proactive problem-solving attitude, and the ability to work autonomously while overseeing multiple customer sites. As the primary technical contact for our Indonesian clients, you will ensure timely and reliable support, as well as peak system performance. Key ResponsibilitiesSystem Maintenance & SupportMaintain and optimize a network of 100+ Overview.ai vision inspection cameras across customer facilities in IndonesiaQuickly troubleshoot issues to minimize production interruptionsConduct regular preventive maintenance and system checks to ensure operational excellenceSupervise and coordinate a small team of contractors for routine maintenance tasksTechnical Deployment & IntegrationInstall, configure, and troubleshoot Overview.ai vision inspection systems on new production linesCollaborate with various PLC platforms and protocols like Ethernet/IP, Profinet, Modbus, and OPC UAEnsure smooth integration of AI inspection systems within factory automation frameworksUtilize multimeters and oscilloscopes for diagnosing and resolving electrical and signal integrity problemsCustomer Support & TrainingProvide on-site technical support and assistance to customersOrganize training sessions for customer personnel on system operations and basic troubleshootingEstablish trusted relationships with customers to enhance support and service quality

May 1, 2026

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IT Support Engineer

proxymity

Full-time|On-site|Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join proxymity as an IT Support Engineer and play a pivotal role in ensuring seamless technology operations within our organization. You will be responsible for troubleshooting complex technical issues, providing support to end-users, and maintaining IT infrastructure. This is an excellent opportunity for individuals passionate about technology and eager to grow within a dynamic team.

Mar 30, 2026

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IT Support/Desktop Engineer

NCS

Full-time|On-site|Malaysia

The IT Support/Desktop Engineer role serves as the first point of contact for customers seeking technical assistance. In this capacity, you will deliver prompt and effective support for a diverse range of IT issues while ensuring compliance with software licensing and operational standards.Deliver exceptional End User Support through Client Management.Diagnose and troubleshoot client platform issues efficiently.Respond swiftly to incidents, conduct thorough investigations, and provide timely updates to stakeholders regarding temporary and permanent resolutions.Handle service requests related to client platforms.Monitor service level agreements, document system configurations, and generate regular reports for relevant parties.Participate in client platform implementation and upgrade projects.Coordinate with vendors for hardware replacements.Manage asset records and perform asset management tasks.Oversee user account management, including creating, resetting, and deleting accounts.Administer local servers to support software distribution and patch management services.Ensure that project deliverables meet service level requirements and propose action plans when necessary.Establish and maintain facility management standards to ensure operational consistency across project teams.Provide progress reports as required.

Dec 9, 2025

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Senior Software Engineer - Windows/Desktop Applications

Speechify

Full-time|Remote|Penang, Malaysia

About Speechify Speechify builds text-to-speech tools that help people turn written content into audio. Over 50 million users rely on Speechify to listen to PDFs, books, Google Docs, news articles, and websites. The product suite spans iOS, Android, Mac, Chrome, and web apps. Speechify’s work has earned recognition, including Chrome Extension of the Year from Google and Apple’s 2025 Design Award for Inclusivity. The team is fully remote, with nearly 200 people from companies like Amazon, Microsoft, and Google, and from universities such as Stanford. Collaboration and growth are core values. Role Overview: Senior Software Engineer – Windows/Desktop Applications This role is based in Penang, Malaysia. The focus: building and maintaining native Windows desktop applications for Speechify’s users. Main Responsibilities Design and develop native Windows desktop apps using Windows App SDK, WinUI (or similar UI frameworks), C#, XAML, and C++ as needed. Define and maintain standards for Windows desktop development, with attention to architecture, performance, memory management, responsive UI, compatibility across Windows 10/11+, and maintainability. Drive accessibility: integrate and test support for accessibility APIs such as Microsoft UI Automation, ensuring usability for people with disabilities. Collaborate with product designers, UX researchers, QA, and other teams to shape features, UI/UX architecture, and long-term plans for the Windows platform. Own features from idea through design, implementation, testing, release, and ongoing maintenance, always aiming for high quality and reliability. Troubleshoot and resolve complex bugs, performance bottlenecks, memory leaks, rendering issues, and compatibility problems, recommending architectural or design improvements where needed.

Apr 20, 2026

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SharePoint Support Engineer

AvePoint

Full-time|On-site|Kuala Lumpur, Kuala Lumpur, Malaysia

AvePoint seeks a Support Engineer with a focus on SharePoint to join its Kuala Lumpur team. This position involves providing technical support and real-world solutions for clients who rely on SharePoint in their daily operations. Key responsibilities Troubleshoot SharePoint-related issues and respond to client inquiries Work to enhance user experience and resolve technical problems Support the stable and reliable operation of client SharePoint environments Location The role is based in Kuala Lumpur, Malaysia.

Apr 23, 2026

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Bilingual Support Engineer (English & Mandarin)

AvePoint

Full-time|On-site|Kuala Lumpur, Kuala Lumpur, Malaysia

Join our dynamic team at AvePoint as a Bilingual Support Engineer, where your communication skills and passion for technology will shine! We’re looking for enthusiastic individuals who are eager to learn and excel in customer service. In this role, you will have the opportunity to work in diverse IT environments, enhancing your technical and interpersonal skills.Your Responsibilities:Serve as the primary point of contact for project-specific customer inquiries, ensuring issues are resolved effectively.Guarantee customer satisfaction through comprehensive Project Support and Maintenance.Gather information, conduct in-depth analysis, and troubleshoot technical issues.Adhere to Service Level Agreements (SLA) for response and resolution times, performing root cause analysis.Communicate clearly with both customers and the internal R&D team regarding necessary bug fixes.Oversee the status of raised issues, ensuring timely and effective resolutions.Continuously assess existing processes to improve and streamline customer support operations.

Mar 4, 2026

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Network Support Engineer

Blue Wireless

Full-time|On-site|Kuala Lumpur, Malaysia

Blue Wireless is a prominent global provider of innovative Wireless Network Solutions tailored for enterprises. With extensive coverage across more than 80 countries, we are revolutionizing how LTE/5G and Starlink technologies are utilized to connect branches, remote locations, and vessels through advanced wireless solutions. Our headquarters are located in Singapore, with operational branches in Australia, Malaysia, the Netherlands, the UK, and the United States. At Blue Wireless, we simplify project rollouts, ensuring a seamless and predictable process. However, our true strength lies in our people: their creativity, proactive mindset, and commitment to exceeding customer expectations drive our growth. We are continuously seeking dynamic individuals to join us on this exciting journey. The Role: Delivering in-life support for Blue Wireless services is essential to enhancing the customer experience and the overall success of our organization. As our global customer base expands, we are looking to strengthen our Global Customer Support (GSC) team in Malaysia with additional Network Support Engineers, who will collaborate closely with our Global Head of Customer Support. Your Responsibilities: Offer technical expertise in installations, troubleshooting, deployment, and configuration of routers and wireless network equipment. Develop and maintain comprehensive documentation for implemented networks. Manage technical testing and provide global support through various messaging platforms based on client locations. Act as the first point of contact for our global enterprise customers via calls, emails, and support tickets. Take ownership of incident resolution for network support issues, adhering to our SLA from start to finish. Troubleshoot network connectivity issues and effectively communicate solutions to our enterprise customers via email. Provide on-demand technical assistance remotely and participate in troubleshooting conference calls as needed. Collaborate with fellow network support engineers across different time zones to resolve network malfunctions.

Mar 10, 2026

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Support Engineer in Johor Bahru

AvePoint

Full-time|On-site|Kuala Lumpur, Kuala Lumpur, Malaysia

Role Overview AvePoint is hiring a Support Engineer based in Kuala Lumpur. This position suits individuals who enjoy working with technology, communicate clearly, and have a strong record of helping customers. The role offers exposure to a range of IT environments and the chance to expand technical and interpersonal skills quickly. Main Responsibilities Deliver Level 1 and Level 2 support as the first point of contact for clients, handling reported issues from start to finish. Work with the R&D team to replicate customer issues, document findings, and support software engineers and QA in resolving bugs. Represent project-specific questions and concerns, taking responsibility for seeing them through to resolution. Maintain customer satisfaction throughout project support and maintenance phases. Collect information, analyze problems, and perform thorough troubleshooting and diagnosis. Meet SLA targets for response and resolution times, and conduct root cause analysis for technical problems. Communicate clearly with customers and internal teams about required bug fixes and progress updates. Track the status of reported issues and ensure solutions are delivered efficiently. Review and improve existing support processes to strengthen customer service. Location This role is based in Kuala Lumpur, Malaysia.

Apr 17, 2026

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