Desktop Support Engineer

info-waysMontreal

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

The ideal candidate will possess the following qualifications:Proven experience in desktop support and a solid understanding of computer systems, mobile devices, and other tech products. Excellent problem-solving skills and the ability to work under pressure. Strong communication skills, both verbal and written. Familiarity with remote desktop applications and help desk software. Ability to troubleshoot and resolve technical issues in a timely manner. Relevant certifications (e.g., CompTIA A+, Microsoft Certified) are a plus.

About the job

Join our dynamic team at info-ways as a Desktop Support Engineer, where you will be pivotal in providing top-notch technical assistance to our users. You will be responsible for troubleshooting hardware and software issues, ensuring that our systems run smoothly and efficiently.

In this role, you will work closely with other IT professionals to deliver exceptional desktop support, maintain inventory, and implement solutions that enhance user experience. Your expertise will help us maintain our commitment to service excellence.

About info-ways

info-ways is a leading provider of innovative technology solutions, committed to delivering exceptional service and support to our clients. Our team of professionals is dedicated to fostering a collaborative and inclusive work environment that encourages growth and innovation.

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