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Experience Level
Entry Level
Qualifications
Qualifications: Bachelor’s degree in Information Technology or a related field. 1–2 years of relevant experience. Proficient in both English and Arabic, with exceptional spoken and written skills. A collaborative team player dedicated to meeting deadlines. Strong communication and presentation abilities. Demonstrated writing skills with proven experience in a related field. Expertise in Microsoft Office Suite; including MS Word, Excel, PowerPoint, and SharePoint. Experience with content management systems (CMS) and diagramming tools (e.g., Lucidchart, Draw.io). Basic understanding of the software development life cycle (SDLC). Experience collaborating with cross-functional teams (Development, Quality Assurance, Product). Familiarity with Agile/Scrum methodologies. Prior experience in the payments domain is a plus.
About the job
Join ProgressSoft as a meticulous Technical Writer, where your expertise will contribute to the creation and maintenance of exceptional documentation that enhances the success of our innovative products and services. In this role, you will work closely with both business and technical teams to grasp software specifications, business workflows, and functionalities, enabling you to produce detailed business documents and user manuals.
Key Responsibilities:
Engage with development and technical teams to gain comprehensive insights into ProgressSoft's product requirements and workflows.
Create high-quality documentation in Arabic and English that adheres to company standards and caters to the target audience.
Generate and maintain user manuals, FAQs, step-by-step guides, and training materials.
Review and proofread technical and business documents before they are delivered to clients.
Translate business and technical documents between Arabic and English, ensuring clarity for both technical and non-technical readers.
Implement version control and maintain consistency across all documentation.
Regularly audit and update existing documentation to ensure accuracy and completeness.
About ProgressSoft
ProgressSoft is a leading provider of innovative financial technology solutions. We are committed to delivering high-quality products and services that empower businesses and enhance operational efficiency.
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