DevOps Engineer - Customer Experience

NiCE SystemsPhilippines - Manila

On-site Full-time

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Experience Level

Experience

Qualifications

Required Qualifications• 2+ years of experience with Git-based source control systems, preferably GitHub.• 1+ year of experience in writing Python, Shell, or similar scripting languages.• 1+ year of experience with infrastructure-as-code tools such as AWS CloudFormation, Terraform, or comparable technologies.• 1+ year of experience working with Jenkins, GitHub Actions, or similar CI/CD platforms.• 1+ year of experience with DevOps pipeline tools such as GitHub Actions, Jenkins, Bamboo, CircleCI, Spinnaker, or similar platforms.• Strong understanding of software development and deployment processes.

About the job

Location: Manila, Philippines
Team: Build and Deploy
Role: DevOps Engineer - Customer Experience

Role Overview

This DevOps Engineer role sits within NiCE Systems' Build and Deploy team. The focus: designing, building, and maintaining CI/CD pipelines, release automation, and build systems that help engineering teams deliver software reliably and efficiently. The Manila-based team works closely with colleagues around the globe in a collaborative and supportive environment.

What You Will Do

Design, develop, and maintain continuous integration and deployment pipelines.
Support and help build software-defined infrastructure solutions.
Coordinate build and release activities with engineering and related teams.
Create and implement automated quality gates and release controls.
Work with teams to define and improve code quality metrics and measurement practices.
Research, evaluate, and prototype new technologies to improve DevOps workflows and delivery speed.
Promote DevOps best practices by collaborating with engineering, operations, and technical teams.
Manage daily operations for build systems, deployment pipelines, and source control platforms.
Maintain, support, and upgrade DevOps tools and systems as needed.
Provide occasional off-hours support for scheduled releases or urgent incidents, with advance coordination.

About NiCE Systems

NiCE Systems is a pioneering company committed to innovation and excellence in software solutions. We challenge ourselves to continuously improve and support our teams in achieving their best.

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