DevOps Engineer - Customer Experience

NiCEPhilippines - Manila

On-site Full-time

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Experience Level

Experience

Qualifications

Required Qualifications:• Minimum of 2 years of experience with Git-based source control systems, preferably GitHub.• At least 1 year of experience in Python, Shell, or similar scripting languages.• At least 1 year of experience with infrastructure-as-code tools such as AWS CloudFormation or Terraform.• Minimum of 1 year of experience working with CI/CD platforms like Jenkins or GitHub Actions.• At least 1 year of experience with DevOps pipeline tools, including GitHub Actions, Jenkins, Bamboo, or similar platforms.

About the job

Role Overview

NiCE is looking for a DevOps Engineer to join the Build and Deploy team in Manila, Philippines. This group manages the CI/CD pipelines, build systems, and release automation that help engineering teams deliver software efficiently. The Manila office brings together engineers from different backgrounds in a collaborative setting.

Main Responsibilities

Design, develop, and maintain CI/CD pipelines.
Build and support software-defined infrastructure solutions.
Coordinate build and release activities with internal stakeholders across engineering teams.
Develop and implement automated quality gates and release controls.
Work with teams to establish and improve code quality metrics and measurement practices.
Research, evaluate, and prototype new technologies to enhance DevOps processes and efficiency.
Promote DevOps best practices in collaboration with engineering, operations, and technical teams.
Oversee daily operations of build systems, deployment pipelines, and source control platforms.
Perform routine maintenance, support, and upgrades for DevOps tools and systems.
Provide occasional off-hours support for scheduled releases or critical incidents, with advance coordination.

Location

This role is based in Manila, Philippines.

About NiCE

NiCE is a forward-thinking technology company that thrives on innovation and excellence. We are dedicated to challenging the status quo and delivering transformative solutions that empower our teams and clients.

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