Digital Client Enablement Specialist

AvePointManila, Philippines

On-site Full-time

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Experience Level

Entry Level

Qualifications

Qualifications:Excellent communication skills, both written and verbal. Strong ability to create user-friendly technical documentation. Experience with customer engagement strategies and tools. Proficient in digital content creation and management.

About the job

About the Role:

This position plays a crucial role in supporting AvePoint's digital-first customer engagement strategy, ensuring a consistent and high-quality customer experience at scale.

AvePoint is seeking a Digital Client Enablement Specialist to bolster our Customer Success and Service Delivery teams by crafting high-quality, customer-facing technical content. This role will focus on developing scalable, reusable enablement assets designed to help customers and partners onboard swiftly, deploy confidently, and adopt the AvePoint Confidence Platform more effectively.

What You Will Do:

Become an internal expert on AvePoint products, transforming user guides and product marketing materials into accessible customer-facing content.

About AvePoint

AvePoint is a leading provider of solutions to empower organizations to maximize their investment in Microsoft 365 and SharePoint. We are dedicated to helping customers achieve their digital transformation goals through innovative technology and exceptional service.

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