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Digital Customer Success Intern at Aircall | Paris

AircallParis Office
On-site Internship

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Experience Level

Entry Level

Qualifications

- Strong communication and interpersonal skills.- Tech-savvy with an eagerness to learn about customer success strategies.- Ability to work collaboratively in a fast-paced environment.- Prior experience or coursework in customer service or related fields is a plus.

About the job

Join Aircall, a groundbreaking AI-driven customer communications platform, trusted by over 22,000 companies globally. Our mission is to transform customer interactions by seamlessly integrating voice, SMS, WhatsApp, and AI into a single, innovative workspace.

At Aircall, we believe in empowering teams to work smarter, not harder. Our AI Voice Agent automates common calls, while AI Assist optimizes post-call tasks, and AI Assist Pro offers real-time guidance, enabling teams to enhance productivity and achieve greater revenue and quicker resolutions.

Our headquarters are located in Paris, with significant operations in North America based in Seattle, and additional teams in Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. Supported by top-tier investors and fueled by rapid advancements in AI across our product lines, we are swiftly scaling our business and have developed a product that customers adore.

At Aircall, you will become part of a dynamic company that is ambitious, product-focused, and results-driven, characterized by fast decision-making and clear impact.

Our Work Culture: We prioritize customer satisfaction, data-driven decisions, and meaningful outcomes. Valuing ownership, continuous learning, and thoughtful responsiveness, we foster a collaborative, fast-paced environment where trust and impact thrive.

Role Overview:

Customer Success is integral to Aircall’s identity. We seek a tech-savvy intern with exceptional relationship-building skills to assist our expanding client base in achieving their business goals through Aircall’s solutions.

This is a 6-month internship opportunity.

About Aircall

Aircall is an innovative unicorn company redefining how businesses communicate with their customers through cutting-edge AI technology. With a rapidly growing user base and a commitment to excellence, we are at the forefront of customer communication solutions.

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