Director of Customer Experience Partnerships and Alliances

Later stands as the leading innovator in influencer marketing, empowering brands to craft unforgettable campaigns with confidence. By leveraging authentic creator relationships, reliable analytics, and expert consultation, Later alleviates the uncertainties often associated with significant marketing investments.Our AI-driven platform, built on over a decade…

Later stands as the premier influencer marketing company worldwide, dedicated to empowering brands to craft unforgettable marketing campaigns. By leveraging authentic creator relationships, reliable intelligence, and expert guidance, Later alleviates the uncertainties associated with one of marketing's most visible investments.Built on a cutting-edge, AI-driven platform and backed by over a decade of proprietary data—including billions of social interactions, impressions, and more than $2.4 billion in verified influencer-generated purchases—Later equips teams with the insights needed to understand what strategies will succeed prior to launch.By merging trusted insights with expert support, Later eliminates the guesswork in influencer marketing, allowing brands to select the ideal creators, manage comprehensive campaigns, and foster significant growth in awareness, engagement, and revenue. With a roster of clients including industry leaders like Nike, Wayfair, Unilever, and Southwest Airlines, Later expertly bridges creativity with performance to ensure campaigns not only look exceptional but also yield measurable results. Explore more at later.com.About the Role:Later, the leading influencer marketing firm powered by AI and data, enables brands and agencies to achieve measurable growth through our all-encompassing services: Later Influence (influencer strategy and campaign services), Later Social (social media management), and Mavely (creator commerce).As an Account Executive, you will play a pivotal role in establishing and expanding revenue-generating relationships with mid-market and enterprise brands and agencies. You will blend consultative solution selling with a profound understanding of the influencer and creator economy, assisting clients in tapping into the full potential of Later's platform and services. This position demands a dual focus: acquiring new clients while nurturing and enhancing existing partnerships.Your Responsibilities:StrategyFormulate and implement a focused strategy to attract new mid-market and enterprise accounts while increasing wallet share within current clients.Position Later as a trustworthy, data-driven ally in influencer marketing, creator commerce, and social media.Utilize market insights and client feedback to shape go-to-market and product strategies.Technical / ExecutionIdentify, prospect, and qualify high-potential brands and agencies.Lead consultative discovery conversations to ascertain client needs and align Later's solutions accordingly.Present compelling platform demonstrations and tailored proposals that underscore Later's capabilities.

Later is the leading influencer marketing platform, designed to empower brands to craft unforgettable campaigns. By leveraging authentic creator relationships, trusted insights, and expert support, Later alleviates the uncertainty associated with marketing investments.With an AI-driven platform built on over a decade of proprietary data—spanning billions of social interactions and $2.4B+ in verified influencer-driven purchases—Later equips teams with the knowledge to make informed decisions before launching campaigns.By merging actionable insights with expert direction, Later eliminates the guesswork from influencer marketing, allowing brands to select the right creators, manage comprehensive campaigns, and drive substantial growth in awareness, engagement, and revenue. Trusted by top-tier enterprise brands such as Nike, Wayfair, Unilever, and Southwest Airlines, Later harmonizes creativity with performance, ensuring that campaigns not only look great but deliver tangible results. Discover more at later.com.Position Overview:We are seeking a Lead Technical Recruiter to spearhead impactful recruitment efforts for our product, engineering, data, and AI teams. This pivotal role is integral to building the teams that will drive Later's future growth.As a strategic partner to R&D leadership, you will design and implement data-driven talent strategies to attract and secure exceptional candidates. You will also be the face of Later in the Boston area—cultivating relationships, enhancing our visibility, and representing the company externally.This is a player-coach role that encompasses leadership responsibilities and full ownership of technical hiring outcomes.Your Responsibilities:Strategic InitiativesDevelop and manage a nationwide R&D talent strategy with a strong emphasis on the Boston market, informed by market trends, academic partnerships, and technical communities.Collaborate with R&D and business leaders to translate organizational objectives into clear, actionable hiring plans.Design and continually enhance scalable, structured, and equitable recruitment processes that prioritize candidate quality, efficiency, and experience.Advocate for the responsible and transparent application of AI in recruitment while upholding trust, fairness, and data integrity.Act as a subject matter expert on technical talent markets, compensation trends, and recruiting technologies.

At Later, we pride ourselves on being the foremost leader in intelligent influencer marketing, empowering brands to craft unforgettable campaigns. Our platform blends authentic creator relationships with reliable intelligence and expert guidance, eliminating uncertainty from one of marketing's most significant investments.Powered by a native, AI-driven platform and over a decade of proprietary data—including billions of social interactions and over $2.4B in verified influencer-driven purchases—Later equips teams with the insights needed to understand what will succeed before launch.By merging trusted insights with professional guidance, Later takes the guesswork out of influencer marketing, enabling brands to select the right creators, implement comprehensive campaigns, and achieve substantial growth in awareness, engagement, and revenue. Trusted by prominent brands like Nike, Wayfair, Unilever, and Southwest Airlines, Later harmonizes creativity with performance to ensure campaigns not only look exceptional but also yield remarkable results. Discover more at later.com.About this Position:We are in search of a Staff Engineer to play a pivotal role in advancing Later's technology stack. This senior-level position is designed for an adept engineer who thrives in dynamic, high-growth settings and is ready to take ownership of intricate, high-impact projects. You will scope, lead, and deliver major initiatives that enhance our platform while mentoring team members and maintaining high standards of engineering excellence.This hands-on technical leadership role requires you to not only write code but also shape architectural strategies, mentor peers, and influence our product's trajectory. If you are passionate about developing scalable, secure, and high-quality applications that serve millions of users and aspire to be the go-to person during challenging times, this opportunity is for you.

At Later, we revolutionize influencer marketing through our state-of-the-art platform, empowering brands to create unforgettable campaigns with confidence. By leveraging genuine creator partnerships, reliable data insights, and expert guidance, we eliminate uncertainty from one of marketing's most significant investments.Our platform is bolstered by a decade of proprietary data, encompassing billions of social interactions and over $2.4 billion in verified influencer-driven purchases. This allows teams to gauge campaign effectiveness even before launching.With a focus on insightful analysis and strategic support, Later helps brands select the right creators, manage comprehensive campaigns, and achieve substantial growth in awareness, engagement, and revenue. Trusted by industry leaders such as Nike, Wayfair, Unilever, and Southwest Airlines, we successfully blend creativity with performance, ensuring that campaigns not only look impressive but also yield tangible results. Discover more at later.com.About the Position:We are in search of a talented Staff Engineer with extensive experience in modern web development technologies. The ideal candidate is a proactive problem solver who thrives under pressure, takes ownership of their projects, and collaborates effectively with colleagues, including mentoring junior engineers.Your Role:Strategic ContributionsDesign and implement scalable, maintainable, and secure service architectures.Identify and spearhead opportunities for platform-wide enhancements, new service creation, and the mitigation of technical debt.Contribute to the long-term vision for the platform and help establish high engineering standards.Technical ExecutionDevelop backend services utilizing C# and other relevant technologies.

Later stands as the forefront of influencer marketing, empowering brands to craft memorable campaigns with confidence. Our innovative approach combines authentic creator partnerships, reliable data insights, and expert support, eliminating uncertainty from one of marketing's crucial investments.Leveraging a robust, AI-driven platform enriched with over a decade of proprietary data—encompassing billions of social interactions, impressions, and more than $2.4 billion in verified influencer-driven purchases—Later equips teams with the knowledge they need to succeed before launching their campaigns.By merging trusted insights with expert guidance, Later streamlines influencer marketing, enabling brands to select the ideal creators, execute comprehensive campaigns, and achieve significant growth in awareness, engagement, and revenue. Our platform is trusted by top-tier brands such as Nike, Wayfair, Unilever, and Southwest Airlines, bridging the gap between creativity and performance to ensure our campaigns not only look impressive but also deliver tangible results. Discover more at later.com.About This Position:In the role of Senior Paid Media Manager on Later's Professional Services team, you will spearhead the comprehensive paid social strategy and execution for Later Influence clients. You will oversee expansive, multi-platform campaigns, collaborating closely with program and account leaders to drive measurable outcomes and enhance client growth.This position is high-impact and hands-on, ideal for a seasoned paid social expert who thrives in dynamic environments, possesses strong analytical skills, and understands how to convert influencer-driven creativity into effective performance results. You will also play a vital role in establishing paid media best practices, experimenting with new channels and tactics, and enhancing the skills of our Services team as we expand.Your Responsibilities:StrategyDevelop data-driven paid social strategies that align client objectives with clear media plans across platforms such as Meta, TikTok, YouTube, LinkedIn, Snapchat, and emerging channels.Collaborate with Account Managers and Services leadership to ensure that paid social recommendations are in sync with overarching program strategies and business goals.Forecast budget and performance metrics to aid in planning, resource allocation, and future investment strategies.Offer strategic advice on creative direction, audience targeting, messaging, and experimental approaches.Technical/ExecutionOversee the full lifecycle of campaigns: planning, setup, quality assurance, trafficking, testing, optimization, and reporting.

As the Associate Director of External Partnerships at precede, you will play a pivotal role in cultivating and managing strategic relationships that drive our mission forward. This position involves collaborating with diverse stakeholders to identify partnership opportunities, negotiating agreements, and ensuring that our partnerships align with our organizational goals.

Later is the premier influencer marketing platform designed to empower brands to execute remarkable campaigns with confidence. By leveraging authentic creator relationships, insightful analytics, and expert consultation, Later eliminates uncertainty from one of marketing’s most prominent investments.Powered by a cutting-edge, AI-driven platform and backed by over a decade of proprietary data—including billions of social interactions and over $2.4 billion in verified influencer-driven sales—Later equips teams with the insights they need to succeed before launching their campaigns.By integrating reliable insights with professional guidance, Later helps brands select the right creators, manage comprehensive campaigns, and achieve significant growth across brand awareness, engagement, and revenue. Trusted by industry leaders like Nike, Wayfair, Unilever, and Southwest Airlines, Later seamlessly blends creativity with measurable performance, ensuring that campaigns not only look impressive but also yield tangible results. Discover more at later.com.About the RoleLater is on the lookout for an Account Manager to serve as a strategic partner and trusted advisor to our clients. In this vital role, you will oversee a portfolio of influencer marketing accounts, ensuring that campaigns produce measurable ROI and long-lasting value.Your responsibilities will encompass strategic consulting, campaign execution, and relationship management, all aimed at helping clients reach their marketing objectives. Internally, you will mentor Coordinators and Co-Ops, guiding them on campaign execution, while serving as the voice of the customer to influence Later’s product and service strategy. This is a high-impact position at the heart of our client experience.What You’ll Be Doing:StrategyManage a portfolio of client relationships from onboarding to renewal, ensuring high levels of adoption, satisfaction, and retention.Lead strategic discussions with clients to understand their goals and develop tailored marketing strategies.

Later stands at the forefront of influencer marketing, empowering brands to craft compelling campaigns with confidence. By leveraging genuine creator partnerships, reliable analytics, and expert strategies, Later eliminates uncertainty from one of marketing's most visible investments.Utilizing a cutting-edge, AI-driven platform and over a decade of exclusive data—including billions of social interactions, impressions, and more than $2.4 billion in verified influencer-driven purchases—Later equips teams with insights that drive successful launches.By merging trusted data with professional guidance, Later empowers brands to select the ideal creators, manage comprehensive campaigns, and foster impactful growth in brand awareness, engagement, and revenue. Esteemed clients like Nike, Wayfair, Unilever, and Southwest Airlines trust Later to seamlessly integrate creativity with performance, ensuring campaigns not only captivate but also yield substantial results. Discover more at later.com.About the RoleLater is on the lookout for an Influencer Marketing Coordinator to join our dynamic Influencer Marketing Services team. In this capacity, you will be instrumental in executing influencer campaigns for prestigious brands, ensuring seamless operations that yield measurable results and uphold Later’s reputation for exceptional service.This role offers the chance to deepen your expertise in influencer marketing, gain hands-on experience with the Later Influence™ platform, and contribute to campaigns that generate tangible business outcomes. You will collaborate closely with internal teams, influencers, and clients, honing your ability to balance excellence in execution with strategic insights in a fast-paced, high-growth setting.What You’ll DoStrategyAssist in formulating influencer campaign strategies, employing data-driven insights to recommend suitable talent, channels, and formats.

At Later, we redefine influencer marketing by harnessing the power of genuine creator relationships and cutting-edge technology. Our AI-driven platform, backed by over a decade of proprietary data—including billions of social interactions and more than $2.4 billion in verified influencer-driven purchases—provides brands the confidence to craft unforgettable campaigns. With our expert guidance, brands can navigate the complexities of influencer marketing to maximize their impact on awareness, engagement, and revenue. Trusted by industry leaders like Nike, Wayfair, Unilever, and Southwest Airlines, Later seamlessly blends creativity with performance to ensure that every campaign not only looks exceptional but also delivers tangible results. Discover more at later.com.About the role:The Senior Software Engineer will play a pivotal role in driving significant projects, implementing impactful features, and upholding our high engineering standards. You will tackle complex challenges, collaborate across various teams, and mentor junior engineers while continually enhancing our codebases and promoting a culture of technical excellence. With profound expertise in contemporary software development and Agile methodologies, you'll influence product velocity and engineering culture.Your Responsibilities:Strategic LeadershipDefine, plan, and lead the delivery of extensive features and roadmap initiatives.Clarify and refine requirements among stakeholders in a dynamic environment.Navigate ambiguous requirements and divergent interests to deliver features that excite users.Contribute to long-term architectural planning and system design.Technical ExecutionLead the resolution of complex technical challenges across teams and production environments.Continuously improve code quality, system performance, and engineering practices.

About Us:At JVS Boston, we are a dedicated non-profit organization committed to empowering individuals from diverse backgrounds to secure meaningful employment and build sustainable careers. Our mission is to collaborate with employers to foster productive workforces and facilitate the hiring and development of talent.We offer a comprehensive suite of services, including adult education, skills training, job readiness programs, job placement assistance, and access to post-secondary education. Our goal is to support employers in finding qualified candidates while enhancing the skills of their existing workforce. About the Opportunity:As the Outreach and Community Partnership Specialist (OCPS), you will work under the guidance of the Lead Career Coach to develop and sustain partnerships with community organizations. Your primary responsibilities will include engaging with members of our target communities to recruit participants for JVS programs and establishing strategic alliances with organizations that provide essential social services to our clients. This role will have a strong emphasis on outreach, partnership development, and representation at job fairs and community events.Additionally, you will support individuals in overcoming barriers to success, such as food insecurity, housing issues, childcare access, and utility costs. The OCPS will also gather resources and knowledge to assist coaches and clients in accessing necessary services for successful program participation and completion. You will manage a portfolio of partnerships, driving increased engagement with JVS through referrals to our programs and directly connecting clients with services that address their barriers.

Later is the world's leading influencer marketing platform, designed to empower brands in crafting unforgettable campaigns. By leveraging genuine creator relationships, reliable insights, and expert advice, Later eliminates uncertainty from a key area of marketing investment.With its advanced, AI-driven platform and over a decade of proprietary data—including billions of social interactions and more than $2.4 billion in verified influencer-driven purchases—Later equips teams with the knowledge needed to succeed before they even launch.By merging trusted analytics with professional guidance, Later simplifies the influencer marketing process, allowing brands to select the ideal creators, manage comprehensive campaigns, and achieve significant growth in awareness, engagement, and revenue. Renowned brands such as Nike, Wayfair, Unilever, and Southwest Airlines trust Later to combine creativity with performance, resulting in campaigns that not only look impressive but also deliver measurable outcomes. Discover more at later.com.About This RoleThis newly created position focuses on business development within the Mid-Market and Enterprise sectors.The main goal of this role is to generate a qualified sales pipeline by scheduling high-quality meetings with marketing and growth decision-makers at optimal brands.You will be responsible for a defined territory of target accounts, with the opportunity to explore open accounts and create new opportunities through highly personalized outreach methods—this includes tailored emails, customized LinkedIn interactions, and confident cold calling. Creative and insightful outreach is highly encouraged.This position is not focused on high-volume, script-based prospecting. Our Business Development Representatives function as early-stage strategic sales professionals—identifying brands that are actively engaged in influencer marketing and creator commerce, recognizing opportunities for scaling or performance enhancement, and initiating conversations through relevant, data-informed communication.You will collaborate closely with Sales Directors and the broader Go-To-Market (GTM) organization to identify opportunities that align with Later's influencer campaign and creator commerce framework, which encompasses managed campaigns, annual programs, and performance-driven solutions.This position reports directly to the Director of Business Development and is part of the Sales organization.What You’ll Be DoingStrategy & Territory OwnershipDevelop and implement a targeted outbound strategy within a specified Mid-Market or Enterprise territory.Engage with an average of two Sales Directors, preparing account notes for effective weekly meetings.

At Later, we are revolutionizing influencer marketing by equipping brands with the tools and insights needed to create impactful campaigns. Our AI-powered platform, grounded in over a decade of proprietary data—including billions of social interactions and over $2.4 billion in verified influencer-driven purchases—empowers marketing teams to make informed decisions before launching their campaigns.We pride ourselves on fostering genuine creator relationships and providing expert guidance, allowing brands to effectively select the right influencers, manage campaigns seamlessly, and achieve significant growth in awareness, engagement, and revenue. Trusted by industry leaders such as Nike, Wayfair, Unilever, and Southwest Airlines, Later combines creativity with performance to ensure campaigns not only look good but also drive results. Learn more about us at later.com.About the RoleThe Creator Success Manager plays a pivotal role in driving revenue and nurturing relationships with high-value creators. This position focuses on implementing data-driven monetization strategies, maintaining strong partnerships, and proactively managing risks. You will be at the crossroads of creator collaboration, revenue enhancement, and product engagement.Your success will be measured not just by relationship management but by tangible revenue growth, creator retention, and your ability to transform insights into actionable strategies that empower creators to maximize their earnings and engagement over time.This role is an individual contributor position, characterized by high accountability, clear revenue targets, and significant cross-functional influence. Please note, this is not a customer support or campaign execution role.What You’ll DoStrategyDevelop and execute a comprehensive portfolio-level growth strategy to maximize creator revenue and retention.Identify monetization prospects, adoption challenges, and churn risks using performance and revenue analytics.Craft customized, data-driven growth plans for creators, focusing on experimentation and clear success metrics.Proactively adjust strategies in response to evolving creator behaviors and performance trends.Technical / ExecutionAchieve and exceed revenue and retention objectives across your portfolio.

Later stands as the world’s leading influencer marketing platform, designed to empower brands in crafting memorable campaigns with confidence. By merging authentic creator relationships, reliable insights, and expert support, Later alleviates the uncertainty often associated with one of marketing’s most significant investments.Grounded in an AI-driven platform and over a decade's worth of proprietary data—including billions of social interactions and over $2.4 billion in verified influencer-driven purchases—Later equips teams with the knowledge to anticipate successful strategies before their launch.With a focus on combining valuable insights with expert guidance, Later eliminates the guesswork from influencer marketing, enabling brands to select the right creators, execute comprehensive campaigns, and foster substantial growth across brand awareness, engagement, and revenue. Trusted by renowned enterprises such as Nike, Wayfair, Unilever, and Southwest Airlines, Later harmonizes creativity with performance to ensure campaigns not only look impressive but also yield tangible results. Discover more at later.com.About this Role:We are seeking a Revenue Operations Manager, Customer Operations to oversee the operational framework that supports Later’s brand customers through our Influence Platform, Managed Services, and Mavely offerings. This pivotal role sits at the core of the customer lifecycle, connecting Sales efforts with the delivery of our Services and Client Success teams. You will be accountable for developing the systems, processes, and performance metrics that transform contracted revenue into efficient and effective customer outcomes.This high-impact position is ideal for an individual who excels in system thinking and outcome orientation, thrives in cross-functional settings, and relishes the challenge of structuring complex, rapidly growing businesses. Reporting to the VP of Revenue Operations, you will collaborate closely with Services, Client Success, Sales, and Finance to ensure our customer operations can scale alongside growth—while maintaining quality, profitability, and customer trust.

Later is recognized as the leading influencer marketing platform, empowering brands to execute memorable campaigns with confidence. By leveraging genuine creator partnerships, reliable analytics, and expert support, Later alleviates uncertainties from one of marketing's most impactful investments.Our platform, fueled by advanced AI technology and over a decade's worth of proprietary data—encompassing billions of social interactions and influencer-driven purchases exceeding $2.4 billion—enables teams to preemptively gauge campaign efficacy before launch.By merging reliable insights with expert advice, Later transforms influencer marketing by allowing brands to select ideal creators, manage comprehensive campaigns, and foster significant growth in awareness, engagement, and revenue. Trusted by premier brands such as Nike, Wayfair, Unilever, and Southwest Airlines, Later successfully balances creativity and performance, ensuring campaigns achieve outstanding results. Discover more at later.com.About this Position:We are seeking a Senior UX Designer to join our talented team and spearhead the comprehensive design of pivotal products within our marketing and social analytics framework. This role is perfect for an individual who excels in independent work, possesses a strategic and tactical approach, and has an extensive background in data-driven, modular design systems. The selected designer will shape user experiences that are scalable, intuitive, and highly functional, enhancing our tools for brands, creators, and internal stakeholders.About UX at Later:We thrive in a dynamic environment centered around influencer marketing, social media analytics, and campaign performance evaluation. Our products include dashboards, reporting tools, and creator engagement platforms, all focused on data visualization, marketing insights, and emerging social commerce trends.Key ResponsibilitiesLead the UX strategy for a core product area, converting business objectives, technical limitations, and user requirements into clear design principles and direction.Collaborate with Product Management to shape roadmap priorities through user insights, usability concerns, and long-term experience strategies.Balance immediate project deliverables with scalable, forward-thinking design choices that foster product growth and evolution.

Later stands as the leading innovator in influencer marketing, empowering brands to launch unforgettable campaigns with confidence. By harnessing authentic creator relationships, reliable intelligence, and expert support, Later eliminates uncertainty from one of marketing's most significant investments.Powered by a state-of-the-art AI platform and over a decade's worth of proprietary data—comprising billions of social interactions, impressions, and more than $2.4 billion in verified influencer-driven purchases—Later equips teams with the insights necessary to predict campaign success before execution.Combining trusted analytics with expert guidance, Later simplifies influencer marketing, allowing brands to select the right creators, manage comprehensive campaigns, and achieve substantial growth in awareness, engagement, and revenue. Trusted by top-tier enterprise brands like Nike, Wayfair, Unilever, and Southwest Airlines, Later harmonizes creativity with performance to ensure campaigns not only capture attention but also deliver tangible results. Discover more at later.com.About this Position:Later is in search of a proactive Director of Data Analytics to lead our Insights & Analytics team. This pivotal leadership position involves steering a diverse group of embedded analysts who support various departments, including Marketing, Sales, Client Services, Creator Success, RevOps, and Product. You will take ownership of the analytics roadmap, our business intelligence layer, and the strategic use of data within the organization. This role blends strategic vision with hands-on contributions, where you will deliver impactful analyses alongside your team members. Your time will be evenly divided among three key areas: strategic leadership, individual contributions, and team management. As a strategic leader, you will shape the vision for the Data Analytics team, spearhead strategic initiatives, and nurture the function's growth while remaining engaged with day-to-day deliverables.

Join our dynamic marketing and communications team as a Digital Marketing Specialist at JVS Boston! In this pivotal role, you will assist in crafting engaging content, driving program outreach, supporting events, and performing various essential tasks. Your contributions will be vital in promoting JVS Boston’s diverse program offerings, managing our vibrant social media presence, and designing impactful digital and print materials that align with our communication and marketing strategy.We seek a creative individual with a keen eye for aesthetics and a solid background in graphic design, photography, social media campaigns, and versatile writing tailored for diverse audiences. As part of our Advancement department, you will play a crucial role in client-facing outreach and donor engagement efforts.

Join 617MediaGroup, a rapidly expanding progressive communications agency in the U.S., as a PAID Partnership Development Intern. We not only embrace diversity but actively celebrate and support it, enhancing the experience of our employees, clients, and communities. We strongly urge candidates from underrepresented backgrounds to apply. About Us:We are a dynamic team of veteran campaigners, communicators, designers, strategists, storytellers, and web developers who are passionate about our work. We are results-oriented and collaborate with clients whose missions resonate with our values. Our Mission:We aim to influence public opinion, tackle challenging issues, and share impactful narratives. Our comprehensive communication services range from earned media and paid strategies to engaging design solutions, all aimed at advancing our clients' social justice initiatives. This part-time internship offers a competitive pay rate of $20.36 per hour. Candidates must commit to a minimum of 20 hours per week, with occasional evening and weekend availability required.

Join a dynamic, mission-focused startup dedicated to revolutionizing hearing aid performance in challenging environments. Fortell Research is seeking an enthusiastic and innovative Clinic Director to spearhead the launch of our inaugural clinic in Boston, introducing cutting-edge hearing technology to the residents of Massachusetts for the first time.This role presents a unique opportunity to establish and shape clinical operations, delivering exceptional care to Fortell Research’s first patients in the state. You will collaborate closely with our operations and product teams and serve as a pivotal clinical leader as we expand our presence.Key Responsibilities:Perform comprehensive diagnostic audiological assessments.Provide tailored consultations to clients, conveying test results and options in a compassionate and comprehensible manner.Recommend and sell Fortell Research hearing aids customized to meet individual client requirements.Fit, program, and adjust hearing aids for optimal performance and comfort.Provide ongoing support and maintenance for hearing aid users, including troubleshooting and repairs.Conduct real-ear measurements (REM) and test box measures to ensure accurate hearing aid fittings.Document all client interactions and outcomes meticulously and promptly.Educate clients and their families on hearing loss management and device maintenance as necessary.Maintain a clean, organized clinic environment while adhering to infection control protocols.Stay abreast of the latest advancements in audiology and hearing aid technologies.Oversee clinic operations, including inventory management, scheduling, and client follow-up, establishing best practices in a new clinic.Achieve key performance indicators related to conversion rates, client satisfaction, and operational efficiency to ensure high-quality care and robust business performance.Share clinical insights with management and product teams to enhance the Fortell Research patient experience.Act as a clinical leader and advocate for best practices in audiology.