Director of Customer Success in Healthcare - B2B

About UsAt The Economist Group (TEG), we are driven by a shared commitment to fostering progress. Our organization thrives on innovation, independence, and analytical rigor. We empower individuals and organizations to confront critical global challenges through our evidence-based insights and extensive expertise. Our diverse range of analysis and insights is…

The New York Times Company is seeking a highly experienced and strategic Director of Subscription Finance Technology to lead and innovate our financial technology initiatives. In this pivotal role, you will oversee the development and implementation of cutting-edge solutions that enhance our subscription finance operations, ensuring we deliver exceptional value to our subscribers while driving revenue growth.As a key member of our leadership team, you will collaborate with cross-functional departments to optimize financial processes, integrate advanced analytics, and leverage technology to streamline subscription management. Your expertise will guide our efforts in financial reporting, forecasting, and data-driven decision-making.

At CLEAR, we are on a mission to revolutionize secure identity solutions for the future. Our goal is to enhance safety and convenience in both physical and digital experiences. With a growing member base of over 38 million and a diverse network of global partners, our innovative platform is reshaping how individuals navigate their daily lives, from airports and stadiums to everyday interactions. We are in search of a dynamic and seasoned Director of Commercial Partnerships & Channel Sales to spearhead the expansion of our CLEAR1 partner ecosystem, focusing on Independent Software Vendors (ISVs), Value-Added Resellers (VARs), Marketplaces, and System Integrators. This pivotal role reports directly to the Head of Partnerships & Channel Sales and involves crafting our go-to-market strategy, driving substantial revenue through channel initiatives, and supporting the growth of our business. The ideal candidate will be a proactive leader who excels in high-pressure environments, adeptly transitioning between strategic planning and hands-on implementation, with extensive knowledge of B2B channel sales and partnership frameworks.

Role Overview The Director of Subscription Marketing at Kiplinger leads the marketing strategy for a portfolio of established brands, working from New York. This position manages a team focused on growing brand visibility and driving revenue, with a special emphasis on launching and expanding Kiplinger’s digital subscription service. The role shapes audience growth, product development, and commercial outcomes as Kiplinger continues its transformation into a modern media company. What You Will Do Strategic Leadership: Develop and execute marketing strategies for Kiplinger’s brands (KPF, KWL, KTL, KRR, and KII) to meet business goals and strengthen brand relevance. Brand and Content Strategy: Partner with editorial teams to translate brand heritage into stories that connect with audiences across channels. Guide the creation and optimization of brand campaigns. Partnerships & Monetization: Build strategic partnerships and identify new revenue streams, such as events and memberships. Campaign Management: Direct the planning and rollout of campaigns designed for Kiplinger’s target audience on multiple platforms. Execution Oversight: Oversee creative development and ensure campaigns are delivered across direct mail, social media (paid and organic), email, and web, maintaining consistency and impact. Financial and Operational Management: Manage the marketing budget, track milestones, and ensure timely delivery of all marketing initiatives. Performance Analysis: Monitor campaign results using social listening and analytics, identify insights, and recommend improvements to sustain brand momentum. Cross-Functional Collaboration: Align marketing plans with sales, product, operations, and channel teams for unified execution. Location Based in New York, New York, United States.

About Dash0Become a vital part of Dash0 and help us shape the future of observability. As an OpenTelemetry-native company, we are dedicated to developing a user-friendly, AI-driven platform that eradicates vendor lock-in and alleviates unnecessary burdens. Join us in creating a product that developers adore, complete with transparent pricing and built-in cost control.The OpportunityDash0 is expanding its commercial sales team across the United States and is in search of a Commercial Director to spearhead this initiative. In this role, you will build, mentor, and develop a team of Commercial Account Executives focused on securing new clients in the mid-market sector nationwide.This is a dynamic player-coach position — you will be responsible for achieving a team quota while actively engaging in closing deals yourself. Collaborating closely with leadership, you will define the US commercial sales strategy and execution plan, positioning Dash0 for success in one of our most significant markets.What You'll DoLead, mentor, and expand a team of Commercial Account Executives targeting the US market.Own and drive the team's revenue goals, pipeline management, and forecasting processes.Actively close priority deals while enhancing your team's capabilities to do the same.Develop and refine the US commercial sales approach, from prospecting techniques to deal closure.Collaborate with Sales Development, Marketing, and Solutions Architecture to build and convert a robust pipeline.Establish structured coaching, deal review sessions, and disciplined pipeline management practices.What You Bring5+ years of experience in B2B SaaS sales, including at least 2 years in a leadership capacity managing a commercial or mid-market sales team.A proven track record of consistently surpassing team revenue targets.Experience in building or scaling a sales team from the ground up, including hiring, onboarding, and training Account Executives.Strong deal execution abilities with proficiency in value-based sales methodologies (e.g., MEDDPICC, Command of the Message).A player-coach mentality, leading by example in the field while developing your team.Exceptional communication and presentation skills.

Role overview The Director of Events for North America leads the vision and execution of On Running’s event strategy across the region. This role shapes how the brand connects with communities and drives commercial results through events, ensuring each initiative supports both North American goals and the company’s global direction. Reporting to the Head of Brand Experience for North America, the Director collaborates closely with teams in New York City and Portland, building strong cross-functional relationships to strengthen On’s presence in the market. What you will do Develop and implement a unified event strategy for North America that advances brand and business objectives. Lead, coach, and support a high-performing events team, fostering accountability and ongoing growth. Oversee large-scale, complex projects that shape On’s impact in the North American market. Set direction for the events budget, ensuring resources are used effectively and financial targets are met or exceeded. Build strong working relationships across teams and locations to deliver initiatives smoothly and encourage open knowledge sharing. Streamline processes and secure stakeholder buy-in, keeping regional execution aligned with global frameworks. Work closely with the Global Events team to align on strategy, bringing regional insights into worldwide planning and ensuring local relevance. Guide the creation of regional event toolkits, balancing global consistency with local needs. Make key decisions for the events area, using data and sound judgment to address challenges as they arise. Monitor trends and anticipate challenges, preparing the team to handle future needs and strategic shifts. Ensure all events support brand-building and commercial KPIs, using measurement frameworks that connect experiential work to business outcomes. Location This position is based in New York City or Portland.

Job Overview:Join The Real Deal as a Subscription Product Manager, where you will play a pivotal role in accelerating subscriber acquisition and enhancing revenue streams for our news subscription service. Your efforts will contribute to the overall success of our subscription ecosystem.Your primary goal will be to increase subscriber numbers, minimize churn rates, enhance customer retention, boost conversion rates, and elevate subscription revenue through strategic, data-informed product enhancements.While our marketing team focuses on lifecycle campaigns and outreach strategies, your emphasis will be on optimizing product mechanics that facilitate conversion and retention. This includes refining paywall functionalities, pricing models, subscription processes, checkout experiences, renewal paths, and cancellation protocols.This role is deeply rooted in data analysis. You will assess subscriber behaviors, pinpoint obstacles within the subscription journey, and leverage data along with experimentation to guide product enhancements.You will work closely with our Head of Product and cross-functional leaders to formulate strategies and roadmaps for subscription product enhancements, translating insights into tangible business outcomes.

Role overview The Director of Events for North America shapes On Running’s event strategy and execution across the region. This leader connects experiential projects to broader company goals, ensuring each event supports both brand presence and commercial growth. Reporting to the Head of Brand Experience, North America, this position aims to strengthen On’s visibility and inspire communities through movement. The role is based in either New York City or Portland. Key responsibilities Develop and implement an annual event strategy for North America that advances both brand and commercial aims. Build, mentor, and evaluate a regional events team, encouraging accountability and ongoing improvement. Lead major projects and experiential initiatives that impact the North America region. Set and manage the events budget, allocating resources for maximum impact and financial results. Collaborate with teams across locations to coordinate projects and share best practices. Streamline processes and align stakeholders, ensuring global directives fit regional needs. Work with Global Events to bring regional insights into global event planning, balancing consistency with local relevance. Guide the development of regional event toolkits that support global standards and allow local adaptation. Apply analytical skills and sound judgment to make decisions in the events space, even when facing uncertainty. Track industry trends and anticipate strategic challenges to prepare for large-scale initiatives. Ensure all events contribute to brand-building and commercial KPIs, using measurement frameworks that connect experiential investments to business results. Location This position is based in either New York City or Portland.

Join WildBrain as a Senior Director of B2B Marketing where you will lead innovative marketing strategies and drive business growth. In this role, you will be responsible for developing and executing comprehensive marketing campaigns targeting business clients. Your expertise in digital marketing, brand management, and customer engagement will be key to enhancing our market presence.

Role Overview Clear is hiring a Director of Revenue Operations for the B2B division in New York, NY. This leader shapes revenue strategy, guiding both the development and execution of revenue operations initiatives. The role focuses on strengthening business partnerships and improving sales performance across the organization. What You Will Do Lead the revenue operations team, setting direction and supporting growth. Design and implement initiatives that support business partnerships and drive revenue. Collaborate across departments to align sales and operations goals. Promote a culture of teamwork and high standards within the team.

Role Overview Monks is looking for a Director of Media Strategy to lead B2B media initiatives from our New York office. This leader will shape strategy, oversee campaign execution, and ensure media efforts support business goals and client engagement. What You Will Do Develop and refine B2B media strategies that align with client objectives and drive growth Guide the team in planning and executing media campaigns across channels Work closely with cross-functional partners to ensure campaigns integrate with broader business plans Use data and analytics to monitor media performance and improve ROI Adapt strategies to keep pace with changes in the B2B media landscape What We Look For Strategic thinker with a strong background in B2B media Experience leading teams and managing complex campaigns Comfort working with data to inform decisions Collaborative approach and clear communication skills Location: New York, United States

Role Overview Spotify is looking for a Data Scientist focused on Subscriptions to help improve user experiences and make subscription services more effective. This role involves analyzing data and working closely with teams from different parts of the company. What You Will Do Analyze user and subscription data to find trends and opportunities for improvement Collaborate with product, engineering, and other teams to turn insights into action Support decisions that shape the future of Spotify’s subscription offerings Location This position is based in New York, NY.

Join Luminance, a trailblazer in Legal-Grade™ AI for enterprises, and immerse yourself in an exhilarating career opportunity. Our company, supported by prestigious investors and recognized in the Forbes AI 50 list as one of the 'Most Promising Private AI Companies in the World' as well as Inc. 5000’s list of 'Fastest Growing Companies in America', is transforming the global legal landscape.With recent backing from a $75 million Series C funding round, we invite you to lead our dynamic sales team as the Commercial Director. You will manage a team of Account Executives, collaborating with a diverse array of businesses, including major manufacturers, rapidly growing tech firms, global retailers, and pharmaceutical leaders.Your role will involve overseeing the entire sales process— from prospecting and lead generation to proof-of-value (POV) design and deployment, proposal development, negotiation, and closing deals. You will play a critical role in formulating and executing comprehensive sales strategies that align with Luminance's overarching global business objectives.

mediabrands partners with major brands such as Nike, Amazon, Merck, and T-Mobile, focusing on media strategies that reflect diverse communities, prioritize brand safety, and encourage sustainability. With a global team of over 6,000 professionals across more than 90 markets, mediabrands fosters an inclusive workplace where employees are recognized and supported. Media responsibility is central to the agency’s approach, shaping both daily operations and long-term goals. mediabrands works to balance shared connections with individual perspectives, aiming to strengthen brand recognition and deepen customer engagement. The company’s efforts extend beyond client work, seeking to advance the media industry and create positive change in the broader community. The four I’s of Initiative serve as core values, guiding both the team’s work and its culture. mediabrands values individuality and supports employees in building meaningful careers, while helping clients create impactful brand experiences.

Role overview Informagroup PLC seeks a Director of Commercial Marketing based in New York. This leadership position drives strategic marketing efforts to boost the company’s visibility and support revenue objectives. The Director shapes and carries out marketing strategies that reflect Informagroup PLC’s overall direction. What you will do Create and execute marketing plans that support the company’s business goals Collaborate with teams across Informagroup PLC to ensure marketing programs reach the intended audience Monitor and report on the effectiveness of marketing activities, with attention to measurable results

Join Zscaler as the Regional Director, Commercial for the Mid Atlantic region, where you will play a pivotal role in driving our commercial strategy and expanding our market presence. In this fully remote position, you will lead a dynamic team dedicated to offering innovative cloud security solutions to clients across various industries.As a key member of our leadership team, you will collaborate with cross-functional departments to ensure our growth objectives are met while fostering a culture of excellence and accountability.

Spotify is hiring an Engineering Manager for the Subscription Services team in New York, NY. This role leads a team of engineers focused on building new solutions that improve how users experience and interact with Spotify’s subscription offerings. Role overview The Engineering Manager will guide the team’s technical direction and help shape the future of Spotify’s subscription products. This includes setting priorities, supporting technical decisions, and ensuring the team delivers reliable, high-quality software. Team leadership Mentoring and developing engineers is a key part of this role. The manager will foster a collaborative environment where team members can grow and contribute to shared goals. What we’re looking for Experience leading engineering teams Strong interest in subscription services and user experience Strategic thinking and a passion for technology

Role Overview Faherty Brand is looking for a Director of Commercial Marketing based in New York, NY. This leader will shape the direction and execution of marketing strategies, working closely with teams to support revenue growth and strengthen brand presence. What You Will Do Lead the development and rollout of marketing initiatives that support business goals Drive programs to increase revenue and customer engagement across multiple channels Enhance brand awareness through creative campaigns and targeted outreach Collaborate with internal teams to ensure consistent messaging and brand alignment Location This position is based in New York, New York, United States.

Role Overview WPP plc is seeking a Director of Commercial Finance based in New York. This leadership role shapes financial strategy and manages operations for commercial projects, with a focus on growth and profitability. What You Will Do Lead financial planning, analysis, and reporting for commercial initiatives Work closely with other departments to coordinate financial operations Advise on investment decisions and resource allocation to support business goals Contribute to the leadership team as a key financial partner Location New York, United States