Director of Deal Desk - Strategy & Operations

Empower Every Identity, from AI to HumanAt Okta, we believe that identity is the gateway to unlocking AI’s potential. Our mission is to secure AI through a trusted, neutral infrastructure that allows organizations to confidently navigate this new era. We seek individuals who are passionate about solving intricate challenges with significant real-world implic…

At Oura, we are dedicated to empowering individuals to unlock their full potential. Our award-winning Oura Ring and its connected app provide users with valuable insights into their readiness, activity levels, and sleep quality. Millions of people worldwide have benefited from our products, gaining a deeper understanding of their health and receiving actionable steps to foster healthier lifestyles.We believe that empowering our global community begins with living our core values and supporting our team. As a rapidly expanding company committed to enhancing well-being, we ensure our employees have the resources they need to excel both professionally and personally.Oura has offices in San Francisco and San Diego for those who prefer a hybrid or office environment. Our remote employees in other major cities, such as Boston and New York, also meet informally at local co-working spaces.In the role of Director of Strategy & Operations, you will be pivotal in driving Oura's key growth and investment decisions. You will lead analytical and strategic initiatives to identify new market opportunities and develop comprehensive business cases that guide resource allocation across the organization. Your leadership will transform uncertainty into actionable strategies as we define the future of health.

Pinterest is a platform where millions discover creative ideas and capture memorable moments. The team behind Pinterest works to inspire innovation, support growth, and encourage employees to build careers that align with their ambitions. Diversity, flexibility, and a collaborative approach to problem-solving are valued throughout the company. AI is integrated into many aspects of Pinterest’s work, serving as a creative partner and expanding what’s possible for both users and employees. The hiring process places emphasis not only on technical knowledge, but also on how candidates approach challenges and explain their thinking. More information about Pinterest’s philosophy on AI in hiring can be found here. Role overview The Senior Sales Strategy and Operations Lead partners closely with advertising sales leaders to drive business performance. This position sits within the Sales Strategy & Operations (SS&O) team, which focuses on strategic planning, analytics, and operational effectiveness. The team’s work helps the sales organization make informed decisions, operate efficiently, and achieve revenue growth. This role involves leading initiatives across sales strategy, business performance, planning, and execution. Responsibilities include providing in-depth analysis, developing clear recommendations, and ensuring strong operational follow-through. The Senior Lead tracks key metrics, identifies risks and opportunities, and helps the team stay accountable for monetization targets. What makes a strong fit This position is ideal for someone with strong analytical skills who can navigate ambiguity and shift comfortably between long-term strategy and daily operations. Location This role is based in San Francisco, CA or New York, NY.

Discover OktaOkta is recognized globally as a leader in identity management, empowering individuals to securely access technology across any platform, device, or application. Our versatile solutions, including the Okta Platform and Auth0 Platform, are designed to provide seamless access, robust authentication, and automated processes, placing identity at the forefront of security and organizational growth.We value diverse perspectives and experiences at Okta. We are not seeking a perfect candidate but rather lifelong learners who can contribute positively with their unique backgrounds.Become a part of our mission! We envision a world where identity is in your hands.As the Senior Director of Marketing Strategy & Operations at Okta, you will be the mastermind behind our global growth initiatives. Your role will encompass the infrastructure, processes, and data-driven strategies that enable our marketing team to scale efficiently and predictably. You will serve as a pivotal connector, bridging gaps between Marketing, Sales, and Finance, ensuring that every dollar spent is meticulously tracked, optimized, and aligned with our overall enterprise revenue targets. You will lead a dynamic team that is essential to our go-to-market strategy.This influential leadership position demands a unique combination of strategic insight and operational excellence. Overseeing the complete marketing lifecycle—from annual planning and budget considerations to the technical foundation of our global MarTech stack—you will be a storyteller, adept at transforming complex data into a compelling narrative for the C-suite, all while upholding the highest standards of operational rigor and quality.Key Responsibilities:Strategic Architecture & Planning: Collaborate with the Marketing Leadership Team (MLT) and Finance to spearhead annual and quarterly planning. Facilitate crucial budget discussions, ensuring resources are directed toward the most impactful growth initiatives.Measurement & Revenue Intelligence: Develop the global measurement framework and establish a single source of truth for reporting. You will take ownership of lead-to-opportunity mapping, pipeline attribution models, and funnel velocity metrics that guide our go-to-market strategies.Executive Narrative: Simplify intricate marketing performance data into clear, actionable insights. Regularly craft performance narratives for the CMO, linking marketing activities to business outcomes.

PagerDuty (NYSE:PD) stands at the forefront of Digital Operations Management, empowering organizations to deliver flawless digital experiences that delight their customers. In a world that never sleeps, businesses of all sizes depend on PagerDuty to swiftly identify challenges and seize opportunities, assembling the right teams to resolve issues quickly while preventing future occurrences. With over 13,000 clients, including 60 of the Fortune 100, PagerDuty is a trusted partner for Digital Transformation, Cloud Migration, and DevOps Modernization. Renowned clients such as GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, and Lululemon highlight our diverse portfolio. As we rapidly evolve our platform utilizing AI/ML and Automation, we are increasing our engagement across Development, IT, Customer Service, Security, and more.As the Senior Director of Corporate Strategy, you will play a pivotal role as a strategic ally to the CEO and the executive leadership team. Your primary focus will be on analyzing market dynamics, spearheading strategic initiatives, and influencing PagerDuty's growth trajectory in the realms of digital operations management and AI-driven enterprise software.In this position, reporting to the VP of Strategy and Corporate Development, you will be at the forefront of identifying opportunities, synthesizing insights, and providing actionable recommendations that foster measurable business success throughout the organization.This role demands profound expertise in enterprise software, DevOps, and AI strategy, complemented by a capacity to transition swiftly from ambiguous challenges to clear, data-supported recommendations.You will collaborate closely with senior executives across product, engineering, finance, sales, and marketing to ensure strategic coherence and translate corporate strategy into actionable plans with defined ownership and accountability.**This role requires in-office attendance in San Francisco two days per week as part of PagerDuty’s hybrid work model, allowing you to thrive in your new position and fully embrace the Dutonian culture!**

TRANSFORMING MANUFACTURINGAt Bright Machines®, we are at the forefront of revolutionizing the manufacturing industry. Our team of dedicated innovators and experts collaborates to establish a new standard for manufacturing that leverages software and data to effectively address our clients’ unique challenges. With intelligent automation, we empower factories with enhanced flexibility, scalability, and resilience, ensuring they can meet today’s demands while preparing for the future.Joining our team means having the opportunity to drive meaningful change for both our organization and our clients. If you are eager to utilize your exceptional abilities to help create the factories of tomorrow, we would love to connect with you.ROLE OVERVIEWAs the Director of Strategy & Operations at Bright Machines, you will work closely with the CEO and the executive leadership team to spearhead high-impact initiatives throughout the organization. In this pivotal role, you will serve as a strategic and operational partner, driving cross-functional initiatives, advancing strategic priorities, and enhancing organizational effectiveness. Your contributions will be essential in shaping the company’s direction, facilitating decision-making processes, and ensuring efficient and cohesive execution across the business as it scales.

About AirwallexAirwallex stands as the premier unified payments and financial platform tailored for global enterprises. Our innovative blend of proprietary infrastructure and advanced software empowers more than 200,000 businesses worldwide, including notable names such as Brex, Rippling, Navan, Qantas, and SHEIN. We provide fully integrated solutions that encompass everything from business accounts and payments to spend management and treasury services, all while driving embedded finance on a global scale.Founded in Melbourne with a workforce exceeding 2,000 highly talented individuals across 26 offices globally, our company is valued at $8 billion and supported by leading investors like T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital. At Airwallex, we're at the forefront of crafting the future of global payments and finance. If you’re prepared to engage in the most ambitious work of your career, we invite you to join our mission.Attributes We ValueWe seek dynamic builders who exhibit founder-like energy and are driven to make a significant impact, learn rapidly, and take genuine ownership of their roles. You should possess robust expertise in your field, agile thinking, and a strong affinity for our mission and operating principles. You adapt quickly, exercise sound judgment, and approach challenges with curiosity, employing first-principles thinking to balance speed with thoroughness.A humble and collaborative spirit is essential as you transform innovative ideas into tangible products, ensuring that you follow through from inception to execution. By leveraging AI, you enhance productivity and accelerate problem-solving. Here, you'll confront complex, high-stakes challenges alongside exceptional colleagues while advancing your career in shaping the future of global banking. If this resonates with you, we look forward to crafting what’s next together.About the TeamThe Strategy & Operations team at Airwallex is integral to steering the company's growth and operational efficiency. Our team comprises a diverse group of analysts, strategists, and operational specialists who are passionate about converting vision into actionable results. By harnessing data insights, strong problem-solving abilities, and a profound understanding of our business, we enhance processes, identify growth opportunities, and ensure that Airwallex operates with optimal effectiveness and scalability.Your RoleAs the Senior Director of Revenue Strategy & Operations for the Americas, you will be responsible for shaping the strategic roadmap for revenue growth across the region. This includes defining and implementing a multi-year go-to-market strategy for Airwallex’s products and channels.

About the Role Oura Health is looking for a Director of Strategy & Operations to help guide company direction and improve how teams work together. This hybrid role is based in San Francisco, California. What You Will Do Work with teams across the company to identify opportunities for greater efficiency Develop and implement strategies that support Oura’s mission of empowering people with data-driven insights Support operational improvements and track progress toward key goals

Join Us in Transforming Connections Across the Globe!At Kong, we believe in the power of connection. If you feel you might not meet every single requirement but are enthusiastic about this role, we encourage you to apply. We value strong candidates who excel in certain areas while having a genuine interest in others.Position Overview:We are looking for a dynamic Sales Strategy and Operations Manager to become a key player in our Revenue Operations team. You'll act as a strategic partner and advocate for the AMS GTM Leadership team. Your mission will involve defining, tracking, and executing AMS business objectives, initiatives, strategies, and processes that facilitate scaling. This role is essential for our rapidly growing sales team and requires a hands-on approach. Ideal candidates will have a strong background in full-funnel GTM Strategy & Operations, be self-motivated, thrive in a fast-paced, data-oriented environment, and exhibit a proactive, results-driven mindset. You will report directly to the Director of Global Field Operations.Preferred Locations: San Francisco, New York, Chicago, TorontoKey Responsibilities:Lead the annual AMS GTM planning process, encompassing fiscal year/long-range modeling, investment ROI analysis, headcount planning, quota and capacity setting, and territory planning.Collaborate with leadership to design and implement the AMS GTM structure, segmentation, and coverage model across multiple roles, including Sales, Solutions Engineering, Customer Success, Sales Development, and Professional Services.Provide insights and performance tracking on business health, including lead funnel monitoring, sales efficiency, and productivity metrics using business intelligence tools.Oversee the execution of operational cadences within the organization, supporting management inspections throughout the customer lifecycle.Assist sales leadership in preparing content for key management reporting, including Quarterly Business Reviews.Enhance CRM accuracy, pipeline analytics, forecasting, and regional reporting requirements.Ensure efficient deal velocity by monitoring deal management processes and recommending improvements for deal structures, approvals, and booking processes.

Overview: Strala AI is on the lookout for a highly organized and execution-oriented leader to drive the scaling of our claims operations. You will collaborate closely with our CEO to enhance clarity and efficiency in the systems and processes that govern our insurance claims management. This pivotal role offers you the opportunity to take charge of a core business segment, allowing you to build and lead your own team.About Us: At Strala, we are revolutionizing the foundation of the insurance industry. In less than a year, we've achieved multi seven-figure ARR and are experiencing a remarkable 50% month-over-month growth. Backed by prominent investors, including Peter Thiel’s Founders Fund, our team comprises experts from prestigious institutions such as Harvard, Berkeley, and Oxford and leading firms like Optiver, AMD, and Palantir.Qualifications: We seek candidates with a minimum of 2 years experience in MBB consulting, investment banking, private equity, or a top-tier startup within a strategic projects or operations role. Must be located in or willing to relocate to San Francisco.You Will Excel If:You are exceptionally intelligent, motivated, and ready to act swiftly.You are data-driven, highly organized, and attentive to detail.You merge creative, solution-focused thinking with meticulous execution.You thrive on solving complex problems and can provide clarity and structure.You possess strong interpersonal skills, quickly building trust with customers, teammates, and partners.You enjoy fostering collaboration between diverse teams such as claims, engineering, and sales.You can rapidly adapt between various high-impact initiatives.Your Responsibilities:Lead special projects and strategic initiatives alongside the CEO.Develop and formalize claims operations as we scale (including processes, hiring, and workflows).Create scalable, data-driven processes to optimize our product workflows.Facilitate cross-functional problem-solving across product, engineering, and business teams.

Role Overview DoorDash, Inc. is hiring a Director of Strategy and Operations. This leader will help shape operational strategies and guide growth efforts across several markets. The position works closely with senior teams to influence important decisions and set direction. Locations New York, NY San Francisco, CA Chicago, IL Los Angeles, CA

Discord is a vibrant platform that brings together over 200 million users each month, primarily for one exciting reason: gaming. With over 90% of our community engaged in gaming, they collectively spend 1.5 billion hours each month immersed in a plethora of unique titles. As a cornerstone for the gaming future, Discord is dedicated to enhancing the experience of social interactions before, during, and after gaming sessions.The Security & IT division is undergoing a transformative phase, expanding its scope and establishing new functions, while also recruiting seasoned leaders in security operations, governance, risk management, and IT. This pivotal role reports directly to the Office of the CTO and acts as the operational backbone of the organization. You will be responsible for managing operating rhythms, executive reporting, budget oversight, and program management practices that ensure smooth operations, allowing the Head of Security & IT to focus on strategic initiatives, risk management, and the organization’s outward mission.This position sits at the confluence of Security, IT, and related areas such as Privacy and Governance, Risk Management, and Compliance (GRC). You will collaborate with engineering leaders to execute strategies, work with Technical Program Managers (TPMs) on strategic initiatives, and partner with the Head of Security & IT to ensure our strategies translate into tangible outcomes. Importantly, you will not only coordinate efforts but also serve as a strategic partner and proactive builder, comfortable analyzing the feasibility of strategies while launching new programs from the ground up.Your ResponsibilitiesImplement the Security & IT strategy across teams, serving as the key accountability layer that monitors the progress of roadmap items, addresses risks proactively, and ensures executive queries are met with informed responses.Evaluate the Security & IT strategy against organizational realities, providing insights on feasibility, prioritization, and resource allocation. You will shape the strategy as much as you will execute it.Initiate and lead critical programs as needed. Whether the organization needs to create a new capability or you identify a gap (such as insider threat management or security awareness), you will define the approach, establish it for stable operation, and hand it over to the appropriate team for long-term management.Manage the operational rhythms of the organization, including Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs), planning cycles, delivery tracking, executive reporting, and budget governance, ensuring the Head of Security & IT has consistent visibility and operational efficiency.

As the Director of Sales Strategy and Planning at Intercom, you will lead our sales strategy initiatives, driving the development and execution of innovative sales plans that align with our business goals. Your expertise in market analysis and sales forecasting will be crucial in optimizing our processes and enhancing our team's performance. You will collaborate closely with cross-functional teams to ensure seamless integration of sales strategies across the organization.Join us if you are passionate about leveraging data-driven insights to shape sales strategies and thrive in a dynamic environment.

Harness is at the forefront of revolutionizing software delivery through our cutting-edge AI Software Delivery Platform. Founded by renowned technologist and entrepreneur Jyoti Bansal, who is also the founder of AppDynamics (acquired by Cisco for a staggering $3.7 billion), Harness has successfully raised about $570 million in funding and boasts a valuation of $5.5 billion. Our esteemed investors include Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and others. As AI technology accelerates code creation, we recognize that the real bottleneck now lies in post-code processes such as testing, deployments, application security, reliability, compliance, and cost optimization. Harness addresses these challenges by integrating AI and automation into the software delivery lifecycle, enabling teams to deliver software with greater speed while ensuring security and compliance.Our platform, powered by Harness AI and the Software Delivery Knowledge Graph, utilizes intelligent automation and deep contextual insights across the software delivery lifecycle, embedding governance and policy-driven controls throughout.In the past year alone, Harness has powered over 185 million deployments, executed 82 million builds, conducted 18 trillion flag evaluations, performed 8 million security scans, and optimized 9.1 billion tests, while managing $2.8 billion in cloud expenditure. Customers like United Airlines, Morningstar, and Choice Hotels have benefited from our solutions, achieving up to 75% faster release cycles and reducing cloud costs by as much as 60%, all while enhancing DevOps efficiency by tenfold.With a diverse global team operating from 14 offices across 25 countries, Harness is shaping the future of AI-driven software delivery, and we invite outstanding talent to join us in accelerating our mission.POSITION SUMMARYThe Revenue Operations & Strategy team is tasked with establishing a robust foundation for our internal systems and processes, scaling these systems, and enhancing overall efficiencies. This team merges strategic foresight with practical execution, driving the company’s growth and scalability with a keen emphasis on analytical and quantitative insights. We pride ourselves on being a collaborative group of problem solvers who approach challenges with enthusiasm and an open mindset.This role involves cross-functional collaboration with teams across the organization, particularly in sales, customer success, finance, product, and IT. This is a unique opportunity to play a pivotal role in shaping our operations and sales/customer success strategies on a global scale, contributing to a highly efficient, data-driven, and analytical work environment. We seek an individual who excels in team and project management, thrives in a fast-paced setting, and is passionate about building and refining organizational scalability.The Director of Revenue Operations will oversee and develop the Sales & Customer Success Operations teams, providing a chance to lead and reshape our processes as we transition into the next phase of our evolution.

Role overview RapidFort Inc. seeks a Director of Sales Operations to support the Revenue Operations department in a hybrid role. Reporting to the VP of Sales / CRO, this position centers on providing the sales organization with the data, processes, systems, and compensation structures needed for effective performance. Key responsibilities Support the sales team by maintaining and improving operational processes and systems. Analyze complex sales and revenue data, then translate findings into clear, actionable insights. Collaborate with Sales, Finance, and Leadership to drive revenue growth and optimize sales operations. Collaboration This role requires frequent interaction with Sales, Finance, and company leadership. The Director of Sales Operations plays a central part in aligning teams and improving overall sales effectiveness.

Join Ironclad as a Sales Strategy & Operations Manager, where you'll play a pivotal role in shaping our sales strategy and optimizing operational efficiency. Your analytical skills will help drive data-informed decisions, while your leadership will inspire the sales team to achieve ambitious targets.In this role, you will collaborate closely with cross-functional teams to streamline processes and enhance sales performance. Your insights will be integral in developing and executing strategic initiatives that drive revenue growth.

About Anthropic Anthropic builds trustworthy, interpretable, and controllable AI systems. The team’s mission is to make AI technology safe and beneficial for both users and society. Researchers, engineers, policy experts, and business leaders work together to develop AI solutions with real-world impact. Role Overview The Sales Strategy & Operational Excellence Lead will strengthen the operations of Anthropic’s go-to-market team. As the company’s commercial activities expand, operational discipline becomes essential: from structured weekly forecast calls, to a clear planning cycle with transparent timelines, to unified standards recognized by both Sales and Strategy teams. This position plays a central role in the Chief Commercial Officer’s operational rhythm. The Lead connects Sales leadership, Revenue Operations, Finance, and Systems, ensuring that each group has accurate and timely information. Weekly, the role focuses on maintaining reliable forecast and pipeline reviews. Quarterly, it involves facilitating target setting and quota allocation. Annually, the Lead manages the full planning cycle, aligning territories, capacity, compensation, and targets so that all are delivered on time. What You Will Do Coordinate and improve operational processes for the go-to-market team Drive weekly forecast and pipeline review accuracy, providing dependable data to leadership Facilitate quarterly target setting and quota distribution across teams Oversee annual planning to synchronize territories, capacity, compensation, and targets Serve as the key liaison among Sales leadership, Revenue Operations, Finance, and Systems Who Thrives in This Role Organizes complex processes and brings structure to scattered information Transforms data from multiple sources into clear, documented standards Understands deadlines and accountability, and manages cross-functional partners without direct authority Builds strong operational processes in a fast-changing business setting Location San Francisco, CA or New York City, NY

About the RoleAs the Director of Central GTM Strategy & Operations at Ivo, you will be the driving force behind operationalizing our go-to-market (GTM) strategy. You will oversee renewals, expansion initiatives, customer operations, and deal desk processes. Reporting directly to the VP of Revenue Strategy & Operations, you will hold primary responsibility for the successful delivery of our strategic consulting engagements, including renewal automation, annual recurring revenue (ARR) infrastructure, and health scoring. You will collaborate closely with Customer Success Management (CSM) leadership to enhance customer execution, while also building and optimizing Deal Desk and Growth and Customer Operations.In a landscape where pricing is increasingly shifting towards usage-based and API models, you will establish the operational framework for consumption-based renewals and expansion triggers. Your role will leverage artificial intelligence to maximize efficiency and automate processes that traditionally required extensive time from operations teams.Additionally, you will be responsible for establishing our EMEA GTM Operations.

About AirwallexAirwallex is a revolutionary financial technology company providing a unified payments and financial platform tailored for global enterprises. Our unique blend of proprietary infrastructure and software empowers over 200,000 businesses worldwide—including renowned names such as Brex, Rippling, Navan, Qantas, and SHEIN—with fully integrated solutions for managing business accounts, payments, spend management, treasury, and embedded finance at a global scale.Founded in Melbourne, we proudly employ a diverse team of over 2,000 innovative tech specialists across 26 global offices. With a valuation of US$8 billion and backing from premier investors like T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of shaping the future of global financial services. If you're eager to embark on the most ambitious journey of your career, we invite you to join our team.Attributes We ValueWe seek dynamic builders with a founder-like spirit who are driven to make a significant impact, embrace accelerated learning, and take ownership of their work. You will bring strong expertise, analytical thinking, and a commitment to our mission and operating principles. You will demonstrate agility in decision-making, a curiosity to explore deeply, and a balanced approach to speed and rigor.With a humble and collaborative mindset, you will transform innovative concepts into tangible products and consistently deliver results from inception to completion. By leveraging AI tools, you will work more efficiently and resolve challenges promptly. Here, you will confront complex, high-stakes issues alongside exceptional colleagues while advancing your career as we redefine global banking. If this resonates with you, let’s create the future together.About the TeamThe Strategy & Operations team at Airwallex is integral to driving overall growth and operational efficiency. Our group of analysts, strategists, and operations experts are passionate about turning vision into actionable strategies. We utilize data insights, strong problem-solving capabilities, and a comprehensive understanding of our business to enhance processes, uncover growth opportunities, and ensure Airwallex functions efficiently at scale.What You'll DoAs the Director of Revenue Strategy & Operations for the Americas, you will take ownership of the strategic roadmap for revenue growth across the region, defining and executing a multi-year go-to-market strategy for Airwallex’s products and channels.