About the job
About Remote
Innovation is one of our core values, and we have integrated Automation and AI capabilities into every role's requirements.
We encourage every member of the Remote team to contribute their unique talents, experiences, and cultural perspectives to help us develop a top-tier HR platform.
The Position
The Director of Global Payroll Customer Services will lead our global payroll services team, spearheading the development and delivery of exceptional support and customer service for both internal teams and external clients.
Collaborating closely with the Payroll Operations, Compliance, Implementation, Legal, and Tax teams, the Director will ensure a smooth, end-to-end payroll services process, providing high-quality, compliant, and efficient payroll services across all regions. This role is also responsible for defining and executing the overall strategy for the services vertical, building a scalable team to support business growth, and enhancing service offerings to meet the evolving needs of clients.
You will report directly to the VP of Customer Experience.
