Director of Implementations

Join Uncountable as a Technical Implementation Associate, the perfect entry point into our presales team. We are seeking a tech enthusiast who thrives on tackling complex technical challenges and has a commitment to delivering high-quality work. This role is designed for individuals eager to enter the technology sector in a client-facing capacity. You will h…

Join the presales team at Uncountable as a Technical Implementation Associate, where you will embark on a journey to tackle intricate technical challenges in a customer-facing capacity. This role is perfect for individuals who are passionate about technology and are eager to make an impact in the tech industry. You will manage multiple simultaneous presales projects, assisting our leads with configuration requests and providing on-site support for training, feedback, and reconfiguration throughout active engagements. You will develop into a subject matter expert on our platform, facilitating the digital transformation of R&D science for the future!

Join our dynamic team as an Implementation Associate at via, where you will play a crucial role in ensuring the seamless deployment and integration of our innovative transportation solutions. In this position, you will collaborate with cross-functional teams to deliver exceptional service to our clients and assist in the optimization of our operational processes.

Role Overview The City of New York is hiring an entry-level Computer Associate (Software) to help build and maintain software applications for city operations. This role supports essential services and contributes to technology that serves New Yorkers every day. What You Will Do Develop and maintain software tools used across city departments Work alongside a team focused on improving city services through technology Support ongoing projects that impact daily life in New York City Location Position based in New York City.

At Veeva Systems, we are dedicated to building the industry's leading cloud solutions for Life Sciences, helping organizations operate more efficiently and connect seamlessly. Discover more about our innovative products, guiding vision, core values, and our commitment as a public benefit corporation by visiting our website. Veeva Services is committed to ensuring our customers thrive with our offerings. Our dedicated services team collaborates closely with clients to facilitate the implementation, utilization, and innovation of our technology. As a unique blend of a services firm and a product company, we possess extensive product and industry knowledge to drive customer success, which is our singular mission. Our people are our greatest asset, and we are continuously on the lookout for talented individuals who share a passion for technology and solving complex challenges to join our dynamic team. * We are currently hiring for a start date in July 2026. Please note that candidates should apply to only one Generation Veeva Program. The Technical Services Role We are seeking recent university graduates to participate in our Consultant Development Program, aimed at nurturing the next generation of technical consultants. As an Associate Technical Consultant, you will engage in a customer-facing capacity, specializing in integration, custom development, DevOps, Veeva AI, and data migration. We believe in empowering high-potential individuals to excel. Our program is meticulously crafted to provide a stimulating environment where rapid learning, swift contributions, and early significant responsibilities are the norm.

Join the City of New York as an Auditor, where you will play a crucial role in ensuring financial integrity and compliance within various city departments. This entry-level position offers a unique opportunity to gain hands-on experience in auditing practices and financial analysis.

Join the City of New York as a Financial Analyst and play a crucial role in supporting financial decision-making processes. This entry-level position is ideal for recent graduates who are eager to develop their analytical skills in a dynamic government environment.

Join the City of New York as a Part-Time Associate Investigator, Level I, where you will play a crucial role in supporting investigations and ensuring compliance within various city departments. This position is ideal for individuals who are eager to gain experience in the investigative field while contributing to the public service.

Join our dynamic team at moab as an Implementation Specialist. In this pivotal role, you will spearhead the deployment of our innovative solutions, ensuring our clients achieve seamless integration and optimal performance. You will collaborate closely with cross-functional teams and clients to understand their needs and guide them through the implementation process.

Join Dealpath as an Implementation Manager and be a vital part of our dynamic team! In this essential role, you will gather and analyze the business requirements of new customers, configure Dealpath accounts after a sale, and conduct qualitative and quantitative analyses to enhance and streamline the implementation process. Why You Will Love This Role: Manage 6-8 implementations efficiently, ensuring customers are set up following product and industry best practices. Enhance current implementation processes to boost speed, efficiency, and customer satisfaction. Proactively identify growth opportunities within customer accounts. Collaborate cross-functionally with Dealpath’s product and sales teams to communicate customer feedback and resolve escalations. We’re Looking for Someone Who Is: A self-starter who thrives in a fast-paced, high-growth environment. Product-focused and eager to master new software solutions. Skilled at partnering, collaborating, and communicating effectively with both technical and non-technical colleagues. Curious about customer use cases and dedicated to developing solutions that drive efficiency. Innovative in finding new ways to serve customers and improve the implementation team's internal processes.

The City of New York is hiring a full-time Community Associate based in New York City. This entry-level role offers a chance to build a career in public service and community engagement. Role overview The Community Associate helps strengthen connections between city programs and local residents. The work centers on supporting outreach efforts and assisting with projects that aim to improve quality of life across neighborhoods. What you will do Assist with community outreach programs and events Support ongoing initiatives that benefit local residents Help build and maintain positive relationships within the community Who this role is for This position suits candidates interested in public service and eager to contribute to community well-being. It offers a pathway to grow skills in engagement and city initiatives.

Pursue Your Passion in Education Are you ready to embark on a transformative journey in the field of education? At Zeta Charter Schools, we are dedicated to providing an exceptional blend of rigorous academic excellence and holistic social-emotional growth for our students. Our commitment is to ensure every child experiences a world-class education while nurturing their love for learning. We are passionate about reshaping public education in New York City and beyond, and we steadfastly uphold our mission. Currently, we operate several elementary and middle schools throughout the Bronx, Upper Manhattan, and Queens, and we are continually expanding—opening 1 to 2 new schools each year. Every child, in every community, deserves access to outstanding and equitable education. As part of our growth, we are excited to welcome our inaugural Zeta High School class of 9th graders in the 2026-27 academic year, marking a pivotal step in our mission to offer a comprehensive PreK-12 educational pathway. Join us in making a difference in the lives of children! Achieve Remarkable Outcomes To realize our vision, we are seeking passionate Entry Level “Resident” Science Teachers who hold a Bachelor’s degree with a minimum cumulative GPA of 3.0 and desire to grow rapidly within a supportive and feedback-driven environment. The Zeta Teacher Residency Program is a three-year initiative designed for new educators. As a Resident Teacher, you will contribute to cultivating a classroom atmosphere that inspires a genuine love for learning and fosters a sense of community among families. If you are not already on the path to obtaining New York State Teacher Certification, Zeta will facilitate your enrollment in a fully subsidized two-year Master’s degree program through Touro University. This opportunity will equip you with the skills necessary to enhance your teaching practice and achieve New York State professional certification in both general and special education, which is a requirement for this role. This position entails a three-year commitment: two years as a teacher and graduate student, followed by a third year as a fully certified teacher at Zeta. Key Responsibilities: Design inquiry-driven, academically challenging lessons that stimulate curiosity, accelerate learning, and empower every student to think critically and creatively. Foster a strong and consistent classroom culture to create a safe, joyful, and intellectually vibrant learning environment where all students can excel.

Implementation ConsultantLocation: New York City (Hybrid / 4 days onsite) Reporting to: Vio, Chief Customer Officer Goal: $100M ARR by EOY 2026The MissionAt Fyxer, we recognize that the key to a startup's success lies in the quality and speed of execution. We are on a mission to transform the way the world utilizes email. Your goal will be to enhance our onboarding process significantly. You won't merely be onboarding customers; you'll be accelerating their time-to-value, enabling a $2.2M Net Expansion ARR drive. You'll develop a hybrid AI-human system that allows us to scale to thousands of seats without increasing our workforce.The RoleThis position focuses on the initial phase of the customer journey: onboarding, activation, and time-to-value. You will collaborate closely with Sales and Customer Success leaders to transform new accounts into quick and measurable achievements. You will proactively identify and resolve friction points, ensuring that every customer—from the first to the hundredth seat—is operational before they encounter any doubts.What You Will OwnAchieve 100% activation (connection, activity, and time-saved metrics) within the first four weeks for every account.Design and implement an AI-enhanced onboarding strategy from the ground up to increase our capacity without expanding headcount.Facilitate seamless collaboration between Sales and Customer Success Managers to ensure no friction and immediate expansion opportunities.Oversee a high-velocity pipeline of 10-100 seat projects with the precision expected of a Tier-1 consultant.Who You Are3-5 years of experience in management consulting or rapid-growth SaaS implementation.You don't just utilize AI; you integrate it into your workflow to automate repetitive tasks and concentrate on high-impact activities.You pay close attention to details and foresee obstacles before they arise for the customer.You despise delays. You operate with urgency, understanding that every day without activation is a day lost to churn.The StackHubSpot · Gong · Incident.io — along with any AI tools you bring to the team.Why Fyxer?We are deliberate about our team composition. We believe that a small, exceptional team with intense focus will consistently outperform a larger, bloated organization.Autonomy: We seek individuals who desire ownership and genuinely empower them.Velocity: We value speed and efficiency in execution.

Role overview Bisnow is seeking an Entry-Level AI Engineer based in New York City. This position focuses on building and applying artificial intelligence solutions to support daily business operations. The role provides hands-on experience with real-world AI projects, including opportunities to work with Claude, use Claude Code for development, and create new tools and workflows that help teams operate more efficiently. What you will do Collaborate directly with the CTO and engineering leadership to identify and implement AI-driven improvements. Work with teams across Editorial, Sales, Marketing, Events, and Operations. Develop and test AI tools that reduce manual tasks and increase productivity. Experiment with and apply AI technologies in active business settings. Requirements Curiosity and an analytical approach to learning and experimentation. Strong written communication skills. No need for extensive professional AI experience; self-taught skills and personal projects using tools such as Claude, ChatGPT, or Cursor are valued. Interest in automating workflows and improving team efficiency. This role offers the chance to launch a career in AI, working alongside experienced leaders and contributing to projects with immediate impact.

Role Overview The City of New York is hiring an entry-level Agency Attorney. This role supports city agencies with legal matters that affect residents and city operations. Key Responsibilities Represent city agencies in administrative hearings Advise agency staff on legal questions and procedures Draft legal documents for internal and external use What We Look For Keen attention to detail Strong analytical and problem-solving skills Commitment to public service Location This position is based in New York City.

Join Our Team as an Implementation Lead at Silna HealthYour Opportunity AwaitsAt Silna Health, we're experiencing remarkable growth, and we're on the lookout for a talented Implementation Lead to guide the customer journey from pre-sale technical demonstrations to successful pilot deployments. This crucial role will empower you to convert our innovative technology into significant value for healthcare providers while establishing efficient and scalable implementation processes.Reporting directly to our COO, you will oversee the entire implementation lifecycle, design deployment workflows, and drive measurable outcomes for our clients. This position is perfect for someone who thrives in a dynamic environment, excels in stakeholder management, and tackles complex challenges with a strategic mindset.Your Key ResponsibilitiesImplementation Excellence & StrategyLead end-to-end pilot implementation from contract signing to go-live, managing timelines and gathering success metrics.Facilitate pre-sale technical demonstrations to highlight platform capabilities and assist in closing deals.Craft scalable deployment workflows and continuously improve implementation processes.Develop reporting frameworks and analyze metrics to foster data-driven enhancements.Spot automation opportunities to optimize implementation and expand operations.Building Strong RelationshipsDrive change management across clinical, IT, and administrative stakeholder groups.Translate complex technology into practical value through clear communication and effective training.Foster strong partnerships with customers to ensure successful adoption of our solutions.Collaborate with Engineering, Product, and Operations to troubleshoot issues and ensure successful launches.Represent implementation needs during cross-functional planning and strategy sessions.Business AcumenUnderstand healthcare provider workflows and align our solutions with their operational challenges.Gain comprehensive knowledge of customer success factors and implementation priorities.Anticipate potential roadblocks during implementation and proactively devise solutions.

About Clarion Clarion is working to remove barriers in healthcare access. Today, medical professionals face an overload of calls, faxes, and scheduling demands. Patients often struggle to get timely care, which leads to staff burnout and lost revenue for clinics. The problem isn’t a lack of care, it’s a lack of capacity. Clarion’s AI-driven platform supports the entire patient journey. From appointment scheduling and rescheduling to managing referrals and prescription refills, our technology handles complex workflows and delivers interactions that feel natural to patients. We’ve raised $5.5 million from investors including Accel, Y Combinator, and Sequoia (Scout). Our founders bring experience from Ophelia, Medallion, and Counsel Health. Based in New York City, our team is moving quickly to improve healthcare access for all patients. Why Work With Us? Solving real problems: Our work impacts millions of patients and healthcare providers. Clarion’s AI agents outperform human schedulers, freeing up teams to focus on care. Proven traction: Clarion has grown revenue 10x in the past year and manages millions of interactions for clients, from virtual clinics to a major $5 billion health insurer. Experienced leadership: Our co-founders know healthcare deeply. The CEO is a physician trained at Stanford and Harvard with clinical operations expertise. The CTO is a former Amazon Alexa engineer who led AI/ML teams at Salesforce. Early-stage impact: Every team member shapes our company’s direction, processes, and culture. In-person collaboration: We work together at our NYC office. This focus on in-person teamwork helps us move faster, build strong relationships, and maintain a unified culture. What You Will Do Lead implementations from start to finish: Manage customer deployments from kickoff through go-live. Run discovery sessions, collect scheduling rules and clinic workflows, build project plans, track timelines, and coordinate with engineering and client teams to deliver on schedule. Own non-technical implementation tasks: Gather and organize client inputs to keep the implementation process smooth and aligned with customer needs. Location This role is based in our New York City office. In-person collaboration is a core part of our culture.

dualentry is hiring a Director of ERP Implementations in New York City. This leadership position manages the full lifecycle of ERP projects for clients, with a focus on operational efficiency and aligning technology with business needs. Key Responsibilities Guide a team of ERP specialists through each stage of implementation, from planning to rollout. Coordinate with cross-functional departments to allocate resources and keep projects on track. Collaborate directly with clients to understand their goals and adapt ERP solutions to their workflows. Use strategic thinking to spot areas for process improvement and introduce new approaches within client organizations. Prioritize delivering clear value and strong results for customers. Who Thrives Here This role suits leaders with experience in ERP project management who enjoy working closely with both internal teams and clients. Success comes from strong communication, a focus on outcomes, and the ability to adapt solutions to varied business needs.

About MoabMoab is revolutionizing the equipment dealer and rental industry by developing a comprehensive, modern software platform tailored for equipment dealers and rental businesses. As a venture-backed startup, we aim to disrupt a long-underserved market dominated by outdated solutions dating back to the 1980s and 1990s.Our goal is to connect all participants in the equipment ecosystem—those who sell, buy, rent, service, or utilize equipment. We are starting with a new system of record for equipment rental businesses, designed to enhance back-office efficiency and boost front-office revenue.At Moab, we pride ourselves on our small, dynamic team of passionate professionals. We are looking for team members who are not only willing to take on hands-on tasks but who can also think creatively about broader strategies. If you thrive in a collaborative environment and are eager to make a tangible impact for our customers and the business, you will find ample opportunities for career growth in our meritocratic culture, which emphasizes individual and team development.About the RoleThe Implementation Manager will play a critical role in overseeing the complete training and implementation processes that allow Moab to onboard new customers effectively. We are seeking a proactive individual to lead training initiatives, manage implementations, and ensure customer success at ground level.This position requires balancing rapid execution with structured processes to meet aggressive growth and efficiency goals. You will often be expected to perform at the level of someone two ranks above you (such as meeting with CEOs) as well as below (like handling customer support inquiries). This role is tailored for those who are driven to take action.What You’ll DoDesign and deliver both virtual and in-person training sessions for new customers.Travel 10-50% of the time, depending on the month.Oversee and facilitate user training and support throughout the implementation lifecycle.Simultaneously manage multiple implementation phases.Create comprehensive training and implementation plans, coordinating virtual and in-person sessions with customers.Build strong relationships with customers, ensuring their success during the onboarding process.