Director of Operations

Job Title: Director of OperationsReports To: The Director of Operations will report to the Managing Vice President or an equivalent leadership role.Job Overview:The Director of Operations is accountable for ensuring the operational and financial well-being of high-profile clients, while delivering strategic solutions for client, site management, and personne…

Job OverviewWe are seeking a meticulous and innovative Head of Operations to spearhead our operational strategies as we aggressively expand our customer base. In this role, you will be responsible for managing the workflows and systems essential for seamless service delivery while continuously optimizing processes and tools to enhance throughput and quality.QualificationsOver 6 years of experience in a fast-paced startup environment.A proactive approach to problem-solving, with a willingness to engage in detailed operational tasks.Proven experience in leading and developing a service-oriented team.Demonstrated capability to drive operational efficiency and effectiveness within a team.Strong decision-making skills with the ability to navigate ambiguity and adapt quickly.Experience in cross-functional collaboration across various departments.Exceptional verbal and written communication skills.Familiarity with Consumer Packaged Goods (CPG) retail operations.Willingness to work full-time from our New York office.Key ResponsibilitiesLead the operations team to achieve key performance indicators (KPIs) and metrics related to service delivery.Identify and experiment with innovative approaches to enhance the operational capabilities of the business.Conduct data analysis relevant to projects; create queries, dashboards, and Pivot Tables to track performance.Develop and document Standard Operating Procedures (SOPs).Why Join Us?Become an integral part of a fast-growing Series A startup backed by Y Combinator.Work alongside experienced founders who have a track record of building and scaling successful startups.Contribute to solving significant challenges faced by renowned brands in the retail sector.Enjoy a collaborative and vibrant in-person culture at our NYC headquarters.BenefitsCompetitive salary and equity options.Relocation assistance available for moving to NYC.Comprehensive medical, vision, and dental insurance plans.401(k) retirement plan.Unlimited Paid Time Off (PTO).

About David EnergyDavid Energy is revolutionizing the energy sector by providing cost-effective and sustainable energy solutions that traditional Retail Electricity Providers (REPs) cannot match. Our innovative approach leverages renewable resources, such as solar power and controllable capacities like batteries, to bring cleaner energy directly to our customers, even behind their electricity meters. As a Series A company, we are committed to operating the grid on renewable energy 24/7/365.We are aggressively expanding our "Beat the Utility" product, which promises small commercial clients that their overall electric expenses will be lower than those of their current utility providers. This promise is backed by our unique technology and risk management strategies that create value not available to traditional utilities. Currently active in NYC (NYISO Zone J), we are on track to add hundreds of new customer locations each month and plan to extend our reach into other zones and ISOs throughout the Northeast.We seek a results-oriented, technically skilled Director of Operations to lead and enhance our field operations, hardware implementation, enrollment processes, billing systems, and customer support during this crucial growth period.Reporting to the COO, the Director of Operations will establish the operational framework necessary for the swift deployment of permissionless Distributed Energy Resources (DERs), such as batteries and smart thermostats. This role involves ensuring precise enrollment, accurate billing, and dependable customer support as our business expands. You will be hands-on in executing current operations while also building robust systems, processes, and teams to manage increasing complexity.Collaboration with Product, Engineering, and Sales teams is essential to ensure that our hardware, systems, and workflows are optimized for real-world application, auditability, and scalability—eliminating the need for manual interventions.

We are seeking an experienced and dynamic Director of Operations to lead our operational strategy and execution at Accor Corporate. In this pivotal role, you will oversee the daily operations, ensuring that all processes run smoothly and efficiently. You will work closely with various departments to enhance productivity and drive overall organizational performance.Your leadership will be crucial in fostering a culture of excellence, innovation, and accountability. As a key member of the executive team, you will also be responsible for aligning operations with our strategic objectives and driving continuous improvement initiatives.

Join Appian as a Director of Business Operations, where you will lead strategic initiatives and optimize operational processes to drive growth and efficiency. This pivotal role requires collaboration with cross-functional teams to implement innovative solutions that enhance productivity and performance.

Role Overview The City of New York seeks a Director of Operations to oversee key operational functions across departments. This leadership role focuses on improving efficiency and effectiveness in city services, supporting both residents and visitors. What You Will Do Direct operational teams and guide daily activities across multiple city departments. Implement strategies that improve processes and service delivery. Align operational goals with the city’s mission and public service objectives. Foster collaboration among teams to achieve organizational priorities. Location This position is based in New York City.

Tabs is at the forefront of revolutionizing finance and accounting through our AI-native revenue platform. Our innovative solutions automate the entire contract-to-cash lifecycle, covering billing, collections, revenue recognition, and reporting, enabling teams to streamline processes and enhance cash flow.Top-performing companies like Cursor and Statsig trust Tabs to directly generate invoices from contracts, reconcile payments in real-time, and ensure seamless compliance with ASC 606.Established in 2023, Tabs has successfully secured over $91 million in funding from esteemed investors such as Lightspeed Venture Partners, General Catalyst, and Primary. Our headquarters is located in New York City, and our team boasts profound expertise in finance and artificial intelligence.About the RoleTabs is excited to welcome its inaugural Director of People Operations! We seek a proactive and foundational leader capable of building and scaling our People function as we expand from approximately 130 to 200 employees and beyond.This pivotal role encompasses all facets of People Operations, Employee Experience, Compliance, and Development, creating the systems and culture that will support Tabs' growth trajectory. You will adeptly balance strategic leadership with hands-on execution—from onboarding and benefits management to coaching managers and establishing scalable programs. Initially, the team will consist of just one member during this funding round.You will report directly to the Head of Operations and Finance and collaborate closely with the VP of Talent and the executive team to ensure that our People strategy aligns with and enhances company performance.This role is perfect for a strategic builder who thrives in dynamic environments and is eager to craft the employee experience from the ground up.

About AvePoint: At the forefront of data security and governance, AvePoint is the global leader in ensuring organizational resilience. We empower over 25,000 clients worldwide to collaborate confidently through our AvePoint Confidence Platform, which safeguards and optimizes critical data across platforms like Microsoft, Google, and Salesforce. Our expansive global channel partner program includes approximately 5,000 managed service providers and system integrators, making our solutions accessible in more than 100 cloud marketplaces. Discover more at www.avepoint.com. At AvePoint, we prioritize our team members by fostering a culture of agility, passion, and teamwork. Join us to craft your career, make a substantial impact, and take charge of your future! About the Role: We are seeking a dynamic Revenue Operations Director to spearhead RevOps for our rapidly expanding Americas region, a vital revenue-generating market for our company. This pivotal role will connect sales, marketing, and customer success leadership with global revenue operations to drive scalable growth and operational excellence. Based in NYC, Arlington, or Chicago, this position is perfect for an accomplished leader who possesses a robust combination of strategic insight, technical expertise, and analytical prowess, enabling effective cross-functional collaboration in a complex, fast-paced global landscape. You will oversee the operational core of the Americas’ go-to-market strategy, driving pipeline generation and full-funnel alignment.

Join a dynamic and rapidly expanding U.S.-based manufacturing company that plays a pivotal role in the telecommunications and connectivity industry. Our client prides itself on a rich history of innovation, excelling in the design and production of mission-critical components for both high-volume commercial deployments and large-scale venue applications. With a robust global manufacturing presence that includes domestic production, international facilities, and strategic contract manufacturing partnerships in Asia and Europe, this organization is a leader in its field.This position is part of a confidential retained search managed by a specialized boutique recruiting firm focused on operations, supply chain, and engineering leadership roles.________________________________________The RoleWe are on the lookout for an experienced Director of Operations for North America. This pivotal role will oversee all manufacturing and operational activities across the company's North American footprint, including multiple U.S.-based facilities and their associated distribution/fulfillment operations. The Director will be instrumental in driving execution, enhancing efficiency, and ensuring standardization in line with the global operations strategy.Reporting directly to the Global Vice President of Manufacturing (or equivalent senior operations executive), this leader will manage plant leadership teams and functional managers across key areas such as production, materials, quality, and logistics. The Director of Operations will be a vital member of the extended leadership team, tasked with translating corporate strategy into tangible operational results at the regional level.________________________________________Key Responsibilities• Oversee daily manufacturing and operations across North American facilities, including production, materials, warehousing, and fulfillment.• Manage regional operational performance metrics (cost, delivery, quality, safety, and productivity) to contribute to overall business P&L objectives.• Implement and maintain Lean, Six Sigma, and continuous improvement initiatives to enhance throughput, labor efficiency, scrap/yield, and on-time delivery.• Collaborate closely with the Global VP of Manufacturing and executive leadership to ensure regional operations align with global standards, strategies, and KPIs.• Build, mentor, and develop high-performing plant and functional leadership teams while ensuring robust succession planning and talent development initiatives.• Drive improvements in machine utilization, scheduling, capacity planning, inventory management, and material flow.• Support ERP utilization (SAP or similar) across North American sites, ensuring data integrity and adherence to standardized processes.• Ensure compliance with quality and environmental standards (ISO 9001/14001) at all North American locations.• Collaborate with supply chain, engineering, quality, and sales teams to facilitate new product introductions and cost reductions.

Join Eataly as the Director of Store Operations, a pivotal role that shapes the customer experience and drives operational excellence across our vibrant locations. You will lead a dynamic team, ensuring that our stores operate smoothly and efficiently, while fostering a culture of excellence and innovation.

About UsAt Metropolis, we are at the forefront of transforming the real world through innovative artificial intelligence. Our mission is to shape the Recognition Economy, creating a future where everyday tasks become effortless, and individuals experience a sense of belonging and accessibility wherever they go. From revolutionizing parking experiences for our Members to enhancing the intelligence layer across retail and hospitality, we are crafting a world that feels intuitive and extraordinary. The future is not a distant dream; it is our reality, and we are seeking builders, innovators, and problem solvers to join us in this journey.Your RoleWe are looking for a highly motivated Director of Product Operations to spearhead the rollout, adoption, and evaluation of our products. This position combines operational excellence with analytical insights, ensuring seamless execution from concept to launch while integrating customer feedback into the product development cycle. You will lead cross-functional releases, quantify value creation, and drive continuous product and process enhancements.Your ResponsibilitiesAct as the primary owner of product releases, cultivating strong partnerships with product management, engineering, tech ops, design, marketing, operations, analytics, finance, and other key teams for effective coordination and alignment throughout the product lifecycle.Lead the Product Operations team (currently consisting of four members, with opportunities for growth), including two dedicated Product Operations Managers responsible for executing product releases and analysis, along with a product support team of two focused on resolving internal inquiries and generating insights from Operations and other stakeholders.Develop and implement comprehensive project plans, timelines, and milestones to guarantee successful and timely product launches while proactively identifying and addressing potential risks that may hinder product development or delivery.Document and maintain all training materials, policies, and procedures related to the operation of new or improved products and features.Collaborate with Analytics and Data Engineering to establish key product KPIs, define metrics, and generate dashboards for ongoing monitoring of product health and feature adoption.Create frameworks for post-release impact reviews (e.g., adoption metrics, GPV/ARR attribution models) to assess realized value, identify variances from forecasts, and incorporate learnings into future product roadmaps.Gather, synthesize, and act on product feedback from internal teams and end-users, ensuring timely resolution of inquiries, bugs, and escalations while enhancing the scalability and efficiency of product support.Execute go-to-market strategies through prompt and effective product launches.

Join Canals as the Director of Revenue Operations, where you will spearhead innovative strategies to optimize revenue generation processes. In this pivotal role, you will lead a team dedicated to enhancing operational efficiency and driving sustainable growth.Your expertise in data analysis and revenue management will be crucial as you collaborate with cross-functional teams to develop actionable insights and implement best practices. You'll be responsible for defining revenue targets, forecasting trends, and identifying opportunities for improvement.

As global specialists in private markets, we provide customized investment solutions, advisory services, and impactful, data-driven insights that empower the world’s investors. By harnessing our extensive platform and unparalleled intelligence across sectors, strategies, and geographies, we help our clients uncover the advantages and insights necessary for their success.Position SummaryThe Director of Investor Operations is a senior leadership position accountable for managing two pivotal functions that enhance the firm's global business development initiatives: (1) Investor Onboarding and Lifecycle Operations, and (2) Sales Data and Reporting. This role involves leading teams that facilitate a seamless investor onboarding experience for co-mingled funds and separately managed accounts, while also developing and scaling a centralized data and reporting capability that ensures consistent, accurate, and executive-ready sales insights across the organization. The Director will act as a vital collaborator with Business Development, Fund Accounting, Corporate Finance, Legal, Compliance, Technology, and external service providers, maintaining direct responsibility for executive reporting, closed sales tracking, and operational transparency that supports fundraising and distribution strategies.Leadership & Team ManagementDirectly lead, coach, and manage the performance of a team of 6+ professionals across two functional teams: the Investor Onboarding Team and the newly formed Sales Data & Reporting Team.Encourage a high-performance, collaborative culture focused on operational excellence, data integrity, and exceptional service to internal stakeholders.Oversee offshore and/or third-party resources as necessary, ensuring adequate supervision, controls, and adherence to service-level agreements.Investor Onboarding & Lifecycle OperationsOversee the team responsible for all facets of investor onboarding, including subscriptions, AML/KYC review, documentation processing, account setup, and coordination with transfer agents, custodians, and administrators.Act as a senior escalation point for complex onboarding issues, investor inquiries, and cross-functional challenges.Collaborate with Product Management, Legal, and Compliance to design and implement onboarding processes that comply with regulatory, product, and jurisdictional standards.

As the Regional Operations Director at Industrious, you will play a crucial role in leading our operations across the region. Your expertise will ensure the seamless execution of our operational strategies, enhancing the member experience and driving overall performance. You will work closely with our leadership team to align our operations with our company goals, ensuring we deliver exceptional service to our clients.Your responsibilities will include overseeing daily operations, managing budgets, optimizing processes, and implementing innovative solutions to improve efficiency. You will also be tasked with building and mentoring a high-performing team, fostering a culture of collaboration, and ensuring adherence to our core values.

About UsAt Findigs, we are dedicated to transforming the rental experience for everyone involved. Our mission is to create a more equitable, streamlined, and user-friendly approach to renting. We are committed to enhancing the renting process, making it fair, convenient, and less stressful for all parties.Our innovative digital rental application provides a secure and efficient means for individuals to apply and gain approval for their next home. Specializing in software and services tailored for property managers nationwide, Findigs empowers them to provide outstanding service to renters and process applications with unparalleled speed and accuracy.Join Our TeamWe are seeking a strategic leader for the pivotal role of Head of Revenue Operations to lay the groundwork and build this essential function at Findigs. In this role, you will lead a small team and collaborate closely with our Chief Revenue Officer, Finance, Marketing, Sales, and Post-Sales departments to ensure our systems and processes are optimized to support our expanding commercial teams.Your ResponsibilitiesAs the Head of Revenue Operations, your primary responsibilities will include designing, implementing, and managing our key go-to-market systems (such as Salesforce, Salesloft, and Nooks) to ensure alignment across our revenue channels. You will ensure these systems enhance our workflows and drive operational excellence. Your focus will be on collaborating with team leaders to refine our processes, creating a scalable operational framework that supports our growth across SMB, mid-market, and enterprise clients. This is an essential opportunity for an experienced RevOps leader who can convert ambitious business strategies into effective operational solutions that facilitate our expansion.

About the PositionThis essential role is pivotal in supporting our dynamic go-to-market strategy. Collaborating with senior leadership, you will establish the systems, processes, and analytical insights necessary for predictable and sustainable revenue growth.If you excel in environments where you can introduce structure, optimize workflows, and empower teams to operate with clarity and speed, then this position is tailored for you.Key Highlights:Well-funded with strong long-term backing from renowned venture capitalists.A rapidly growing tech company making significant strides in its sector.Acknowledged as a fast-scaling innovator.Led by experienced founders and a leadership team with extensive industry expertise.Positioned at a stage where you can have a meaningful impact, while also being established enough to scale confidently.Role Overview:This is a hands-on role that partners closely with the Founders and GTM leaders to develop systems, processes, and insights that foster predictable and efficient revenue growth.Report directly to the VP of Revenue.Develop and execute RevOps strategies across the entire funnel: marketing, sales, onboarding, and customer success.Design, map, and enhance GTM workflows to drive improved conversion rates, seamless handoffs, and exceptional customer experiences.Establish and manage a proactive plan to continuously enhance conversion rates at every stage of the funnel.Oversee, manage, and regularly update the growth forecast model, including presentations to the leadership team.Utilize competitive intelligence to refine conversion strategies, forecasting accuracy, and the broader RevOps framework.Lead the selection, implementation, and management of RevOps tools including CRM, automation, analytics, and enablement platforms.Ensure data integrity and create a centralized source of truth for GTM metrics.Develop dashboards, reports, and insights that inform strategic decisions and reveal new opportunities.Monitor funnel performance, pipeline health, and revenue KPIs, recommending strategic enhancements as necessary.Establish the operational foundation for onboarding, training, and GTM playbooks.Assist sales and customer success teams with streamlined workflows, automation, and transparent processes to minimize friction.

Join Uncommon Schools as the Director of Operations Fellow, where you will play a critical role in enhancing our operational efficiencies and driving our mission forward. This is a unique opportunity for an aspiring leader to work closely with seasoned professionals in a dynamic educational environment. As a fellow, you will be entrusted with key projects and initiatives that directly impact the success of our schools and the communities we serve.

The City of New York is seeking a dynamic and experienced professional to serve as the Deputy Director of Operations. In this pivotal role, you will be responsible for overseeing the daily operations of the department, ensuring efficient processes, and implementing strategic initiatives that drive organizational success.

Join Contentful as the Director of Marketing Operations, where you will lead our marketing initiatives and drive operational excellence. In this pivotal role, you will collaborate closely with cross-functional teams to optimize our marketing processes, enhance campaign performance, and ensure our marketing strategies align with business objectives. Your expertise will be crucial in shaping our marketing technology stack and implementing best practices that foster innovation and efficiency.