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Director of Product Management - AI/ML at Abridge | San Francisco

AbridgeSF Office
On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

QualificationsTo thrive in this role, you should possess:Proven experience in product management, particularly in AI/ML-driven environments. A strong understanding of healthcare systems and clinical workflows. Exceptional leadership skills with a track record of managing high-performing teams. Expertise in developing and executing product strategies that align with business objectives. Excellent communication skills, both written and verbal, with the ability to engage diverse stakeholders.

About the job

About Abridge

Abridge, founded in 2018, is dedicated to enhancing understanding within healthcare. Our innovative AI-driven platform is designed specifically for medical conversations, streamlining clinical documentation while allowing clinicians to concentrate on their primary focus, their patients.

Our robust technology converts patient-clinician dialogues into structured clinical notes in real-time, integrating seamlessly with EMR systems. Thanks to Linked Evidence and our specially designed, auditable AI, we uniquely align AI-generated summaries with ground truth, enabling providers to trust and verify outputs swiftly. As trailblazers in generative AI for healthcare, we are establishing industry standards for the ethical application of AI across health systems.

Our diverse team comprises practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers collaborating to empower individuals and enhance the clarity of care. Our offices are located in the vibrant Mission District of San Francisco, the bustling SoHo area of New York, and East Liberty in Pittsburgh.

The Role

The success of Abridge hinges on delivering the most accurate, personalized, and clinically relevant notes, forming the cornerstone of our product strategy. The quality of our notes is vital for clinician trust and our ability to expand into additional workflows. This role is pivotal in ensuring the quality and personalization of all notes.

The Note Generation team is central to this mission, overseeing the models that drive documentation, quality measurement systems at scale, and specialty and workflow engines that guarantee our outputs align with diverse clinical practices.

We seek a visionary product leader to direct the product vision, strategy, and execution for Note Generation. You will lead a team of Product Managers and collaborate closely with engineering, machine learning, design, clinical leaders, and our specialty councils. You will establish the standard for note quality, shape our model and evaluation roadmap, and ensure we deliver both essential and distinctive capabilities required to dominate the market.

What You’ll Do

  • Lead AI product strategy for Note Generation. Define the long-term strategy for Abridge’s core note models and evaluation stack.

  • Oversee the evaluation platform and measurement systems. Create a world-class note quality evaluation system utilizing human annotation, LLM judges, automated backtesting, and production analytics. Collaborate with ML and engineering teams to ensure reliable benchmarks, continuous validation, and rapid iteration cycles.

  • Drive innovation and best practices. Continuously enhance our product offerings and lead cross-functional initiatives to ensure our solutions remain at the forefront of AI in healthcare.

About Abridge

Abridge is revolutionizing healthcare communication through advanced AI technologies. Our mission is to empower healthcare providers and enhance patient care by transforming how medical conversations are documented and understood. Join us in our journey to redefine the standards of clinical documentation.

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