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Experience Level
Senior Level Manager
Qualifications
We are looking for candidates with a strong background in product management, preferably with experience in software or technology sectors. Proven leadership skills, excellent communication abilities, and a track record of successful product launches are essential. A deep understanding of market trends and customer needs will set you apart.
About the job
SugarCRM seeks a Director of Product Management based in Denver, CO. This leadership role shapes product strategy and manages execution across the company. The Director will work closely with teams from multiple departments, aiming to strengthen product offerings and raise customer satisfaction.
Key responsibilities
Guide the creation and ongoing improvement of the product roadmap
Work with cross-functional teams to introduce new product initiatives
Ensure product plans align with broader business objectives
Promote product enhancements that address customer needs and support business growth
Impact
This role directly influences SugarCRM’s product direction, making sure that each initiative delivers value to customers and advances company goals.
About SugarCRM
SugarCRM is a leading customer relationship management platform that empowers businesses to create exceptional customer experiences. We focus on innovation and user-centric design, striving to deliver solutions that simplify and enhance customer interactions. Join us in our mission to revolutionize the way companies engage with their customers.
Join SugarCRM as a Product Manager and play a pivotal role in shaping our product offerings. You will collaborate with cross-functional teams to define product vision and strategy, ensuring alignment with market needs and company goals. Your insights and expertise will be crucial in driving product development and enhancing user experience.
Join our dynamic team at SugarCRM as a Senior Product Manager, where you will be instrumental in shaping our product strategy and driving innovation. In this pivotal role, you will lead cross-functional teams to develop and enhance our product offerings, ensuring they meet the needs of our diverse client base.Your responsibilities will include gathering and prioritizing product requirements, conducting market research, and defining the product vision. You will work closely with engineering, marketing, and sales teams to deliver products that delight our customers and drive business growth.
Role overview SugarCRM seeks a Director of Product Management based in Denver, CO. This leadership role shapes product strategy and manages execution across the company. The Director will work closely with teams from multiple departments, aiming to strengthen product offerings and raise customer satisfaction. Key responsibilities Guide the creation and ongoing improvement of the product roadmap Work with cross-functional teams to introduce new product initiatives Ensure product plans align with broader business objectives Promote product enhancements that address customer needs and support business growth Impact This role directly influences SugarCRM’s product direction, making sure that each initiative delivers value to customers and advances company goals.
About SugarAISugarAI is at the forefront of transforming Customer Relationship Management for the AI era. Our mission is to fulfill the true potential of CRM by converting disjointed customer and revenue signals into actionable insights and prioritized strategies. We prioritize meaningful engagement over superficial metrics, empowering teams to focus on what truly matters and take decisive action.With over 20 years of innovation behind us, we are embarking on an exciting new phase characterized by clarity and momentum, developing intelligent and intuitive solutions that seamlessly integrate into the sales and service processes of teams. Our focus is on addressing complex, real-world challenges where relationships, context, and precision are paramount.Our diverse global team is united by a commitment to making an impact, embracing ownership, and fostering continuous growth. We cultivate an environment that rewards thoughtful ideas, encourages rapid execution, and promotes flexibility in how outstanding work is accomplished.If you are passionate about shaping the future of AI-driven CRM technology and want to create solutions that deliver tangible results, we would love to connect with you.Your RoleAs the Director of Revenue Operations at SugarAI, reporting directly to the VP of Revenue Operations, you will oversee essential functions across Sales Operations, Client Success Operations, and Deal Desk. You will lead a small yet impactful team, acting as a strategic operator dedicated to establishing processes, systems, and governance that facilitate the scaling of a high-performing go-to-market strategy.This position is pivotal in enhancing the operational foundation of our business by standardizing workflows, automating manual tasks, enriching data quality, and optimizing the tools that drive revenue growth and retention. You will collaborate closely with leaders across Sales, Client Success, Finance, Marketing, Product, and other cross-functional teams to enhance execution, foster consistency, and enable data-driven decision-making throughout the customer lifecycle.This role is ideal for a hands-on Revenue Operations leader with a proven track record of guiding multifaceted operations teams, streamlining complex environments, and implementing scalable systems and processes within a dynamic SaaS organization.
SugarCRM, Inc. seeks a Senior Manager of Revenue Accounting and Accounts Receivable in Denver, CO. This leadership position ensures the accuracy of financial transactions and supports the integrity of the company’s accounting records. Role overview The Senior Manager will guide a team responsible for revenue recognition, accounts receivable, and financial reporting. The work centers on maintaining precise records and supporting compliance with accounting standards. Key responsibilities Oversee revenue accounting processes and ensure accurate recognition of revenue Manage accounts receivable functions and monitor outstanding balances Lead and develop a team focused on financial operations Support timely and accurate financial reporting Location This position is based in Denver, Colorado.
Role overview The Director of Customer Success for the AMERS region at SugarCRM leads a team dedicated to shaping the customer experience and supporting client success. This position focuses on delivering consistent, high-quality service, fostering strong client relationships, and driving customer engagement throughout the region. What you will do Design and execute strategies to enhance customer success across the AMERS region Manage account activities to ensure clients receive reliable, ongoing support Collaborate with internal teams to help refine and improve SugarCRM product offerings Track and analyze customer satisfaction and retention data Spot and pursue upsell opportunities within the current customer base Assist clients in achieving their business objectives using SugarCRM solutions Location This role is based in Denver, CO.
About SugarAISugarAI is at the forefront of transforming CRM for the AI era. We strive to fulfill the original vision of CRM by converting disparate customer and revenue signals into actionable insights. Our focus is on enabling teams to prioritize effectively and understand their next steps clearly, moving beyond superficial dashboards.After two decades since our inception, we are excited to embark on a new journey characterized by clarity and momentum, creating intelligent, user-friendly solutions that seamlessly integrate into the everyday processes of sales and service teams. Our mission is to tackle intricate, real-world challenges where relationships, context, and accuracy are crucial.Our diverse global team is driven by a shared dedication to making an impact, taking ownership, and fostering continuous development. We cultivate an environment where innovative ideas can flourish, empowering individuals to take the lead and providing flexibility to enhance productivity.If you are passionate about shaping the future of AI-enhanced CRM and contributing to technology that delivers tangible results, we would be thrilled to connect with you.About the Role As the Director of Customer Success, you will lead our customer-focused initiatives aimed at helping our Americas clients achieve significant results and sustainable value with SugarCRM. Your role transcends conventional management; it is about fostering a culture of excellence within your team. In this essential position, you will oversee a team of Customer Success Managers, nurturing customer advocates, building robust relationships, and driving customer value through adoption and growth strategies. **This position follows a hybrid model, requiring in-office collaboration in our Denver, CO location for a minimum of 3 days per week.**
About SugarCRMSugarCRM has always envisioned a groundbreaking approach to customer relationship management (CRM) software. With a pioneering spirit, we developed a solution designed to evolve with our customers' needs. Over the past two decades, our mission has been to empower sales teams to achieve their utmost potential. Our globally diverse team is united by a shared passion for driving customer success. We are dedicated to cultivating a culture that emphasizes both personal and professional development, earning us recognition as a Great Place to Work. We value work-life balance and flexibility, and we are proud of our commitment to our customers every single day. If you are eager to advance your career while helping businesses flourish, you’ve found the right place. Discover more about SugarCRM careers and learn how you can contribute to our mission.About the Role As the Senior Director of Professional Services, you will spearhead strategic delivery across a variety of projects and accounts within your designated practice area. You will be responsible for nurturing and sustaining client relationships, propelling business development efforts, and overseeing the growth and skill enhancement of your practice. Your leadership will guarantee top-notch delivery, exceptional customer results, operational excellence, and the professional development of your team members. You will collaborate as part of the Global Professional Services leadership team and engage directly with the North American Sales Leader as well as other cross-functional initiatives. **This position follows a hybrid work model, requiring in-office attendance at our Denver, CO location for a minimum of three days each week.**
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Xometry (NASDAQ: XMTR) is at the forefront of revolutionizing the manufacturing landscape by seamlessly connecting visionary thinkers with manufacturers equipped to realize their innovative concepts. Our cutting-edge digital marketplace empowers manufacturers with vital resources for growth while simplifying access to global manufacturing capabilities for buyers at Fortune 1000 companies.We are on the lookout for a talented and proactive Program Manager, Operations to enhance our dynamic and innovative team. This pivotal role involves steering cross-functional initiatives aimed at improving operational efficiency, fostering scalability, and supporting our expansion within the advanced manufacturing sector. Candidates with experience in the automotive or manufacturing industry will be given preference.
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