About the job
Rithum™ stands as the premier commerce network globally, revolutionizing the collaboration between brands, suppliers, and retailers to deliver exceptional e-commerce experiences. Our cutting-edge platform empowers brands and retailers to accelerate growth, streamline operations across various channels, expand product offerings, and maximize profit margins.
With over 40,000 businesses trusting Rithum to enhance their operations across hundreds of channels, we collectively represent more than $50 billion in annual Gross Merchandise Value (GMV). Our comprehensive commerce, marketing, and delivery solutions enable clients to craft optimized consumer shopping journeys from start to finish.
Overview
As the Director of Services Operations & Planning, you will play a pivotal role in fostering operational clarity, enforcing execution discipline, and ensuring strategic alignment within the client organization. This position is vital for translating strategic priorities into tangible operational outcomes through robust governance, performance visibility, and cross-functional accountability. You will collaborate closely with executive leadership, functional Vice Presidents, and the CEO's Chief of Staff to orchestrate enterprise initiatives, refine operational planning, and provide high-level insights into performance and strategic objectives. The Director is essential in maintaining organizational focus on high-impact initiatives while empowering leaders to execute with precision and accountability.
