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Director of Strategic Partnerships

Geeks On SiteJacksonville, Florida, United States
Remote Full-time

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Experience Level

Senior Level Manager

Qualifications

Qualifications 5+ years of experience in strategic partnerships, business development, or channel sales Demonstrated success in establishing partnerships across various industries, including technology, retail, services, or home products Strong grasp of service-oriented business models and customer engagement strategies

About the job

Director of Strategic Partnerships – Geeks On Site

Location: Remote (U. S.-based)
Reports To: President
Employment Type: Full-time

About Geeks On Site

At Geeks On Site, we specialize in delivering exceptional, on-demand tech support and installation services to customers nationwide. Our dedicated technicians, affectionately known as "Geeks," are experts in setting up smart devices, mounting televisions, and addressing complex technological needs, providing professional assistance right at the doorstep of homes and businesses.

Role Overview

We are seeking a dynamic Director of Strategic Partnerships to drive the growth of Geeks On Site by establishing strategic collaborations with a wide array of organizations. This includes partnerships with product brands, retailers, e-commerce platforms, smart home service providers, homebuilders, service marketplaces, and insurance networks.

Your primary objective will be to connect our extensive national network of technicians with businesses that require setup, installation, or technical support for their customers. This role emphasizes creating scalable, service-driven partnerships that open new markets, generate demand, and expand our presence in both consumer and B2B sectors.

Key Responsibilities

  • Identify, engage, and cultivate partnerships with diverse companies, including:
    • Consumer electronics and smart home device manufacturers
    • Retailers and e-commerce platforms (both online and brick-and-mortar)
    • Service marketplaces (e.g., Angi, Thumbtack, TaskRabbit)
    • Homebuilders and real estate developers
    • Warranty, insurance, and telecom service providers
  • Manage relationships with MSPs and service organizations requiring national tech dispatch
  • Negotiate and finalize service integration agreements that align with partner and customer needs
  • Work closely with internal teams in operations, marketing, and technology to launch and support partnership initiatives
  • Develop scalable onboarding, tracking, and relationship management systems for partner success
  • Craft co-marketing and go-to-market strategies that promote partner offerings and enhance Geeks On Site service adoption
  • Monitor and report on key performance indicators such as pipeline growth, activation rates, revenue impact, and partner retention
  • Stay ahead of industry trends and explore innovative partnership opportunities
  • Travel to trade shows and conferences as needed to build partnership opportunities

Qualifications

  • 5+ years of experience in strategic partnerships, business development, or channel sales
  • Demonstrated success in establishing partnerships across various industries, including technology, retail, services, or home products
  • Strong grasp of service-oriented business models and customer engagement strategies

About Geeks On Site

Geeks On Site is a leading provider of professional, on-demand tech support and installation services throughout the United States. Our skilled technicians, known as 'Geeks,' offer tailored solutions for everything from smart device setup to complex technology installations, ensuring that our customers receive timely and expert assistance.

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