Dutch Speaking Customer Service Representative for IT Support

Mercier ConsultancyRemote — Spain

Remote Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.

Experience Level

Experience

Qualifications

Required QualificationsFluency in Dutch and English, with exceptional verbal and written communication skills. Strong customer service orientation and adeptness in technical problem-solving. Previous experience in customer service, particularly in IT or technical support, is preferred. Able to handle multiple inquiries simultaneously in a fast-paced environment. Detail-oriented with excellent organizational skills. A genuine interest in technology and a passion for helping customers resolve IT-related issues. Familiarity with customer support software and CRM systems is a plus.

About the job

Your proficiency in Dutch will be crucial in conveying technical details, troubleshooting issues, and providing clients with clear guidance to overcome their IT challenges. Your efforts will be key in maintaining high customer satisfaction and upholding our dedication to delivering exceptional IT solutions.

Key Responsibilities

Provide exemplary customer service in Dutch through phone, email, and chat for IT support inquiries.
Troubleshoot technical problems and guide clients through effective solutions.
Assist clients with product utilization, installation, and software updates.
Accurately document customer interactions in our CRM system.
Work collaboratively with the technical support team to resolve complex issues swiftly.
Collect customer feedback to drive continuous improvement in service and product quality.
Stay informed about the latest trends in IT support and technological advancements.

About Mercier Consultancy

Mercier Consultancy is a forward-thinking company dedicated to providing top-tier IT support solutions. We value our employees and strive to create a supportive and engaging work environment that fosters professional growth.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, location & role pages.

1 - 20 of 866 Jobs

Search for Bilingual Customer Service Representative

866 results

Select all on this page (20)

Apply

Bilingual Customer Service Representative - French Speaker

lastminute.com

Full-time|On-site|Madrid

Role overview lastminute.com is looking for a Bilingual Customer Service Representative based in Madrid. This role centers on supporting French-speaking customers, handling their questions, and helping resolve any issues that arise. The goal is to ensure every customer enjoys a smooth and positive experience. What you will do Serve as the main point of conta…

Apr 27, 2026

Apply

Bilingual Customer Service Representative (German & French)

MSX International

Full-time|On-site|Madrid

Are you a dynamic and enthusiastic individual fluent in both German and French? MSX International is seeking a Bilingual Customer Service Representative to join our vibrant team in Madrid. In this role, you will be responsible for delivering exceptional customer service, addressing inquiries, and resolving issues in both languages. If you have a passion for helping customers and thrive in a fast-paced environment, we want to hear from you!

Jun 11, 2025

Apply

Bilingual Customer Service Representative (German & Dutch)

MSX International

Full-time|On-site|Madrid

Join our dynamic team at MSX International as a Bilingual Customer Service Representative. In this role, you will provide exceptional support to our clients in both German and Dutch, ensuring their queries are addressed promptly and effectively.Your responsibility will include managing customer inquiries, resolving issues, and maintaining a high level of customer satisfaction. This is a fantastic opportunity for individuals passionate about customer service and looking to utilize their language skills in a vibrant work environment.

Jun 11, 2025

Apply

Bilingual Customer Service Representative (French & Dutch)

MSX International

Full-time|On-site|Madrid

Join our dynamic team as a Bilingual Customer Service Representative, where you will play a crucial role in providing exceptional support to our diverse clientele. As the first point of contact, you'll have the opportunity to communicate with customers in both French and Dutch, assisting them with inquiries and ensuring their utmost satisfaction.

Jun 11, 2025

Apply

Bilingual Customer Service Representative – French Speaker

MSX International

Full-time|On-site|Sant Just Desvern

MSX International is looking for a Bilingual Customer Service Representative fluent in French to join the team in Sant Just Desvern. This position centers on delivering attentive support and clear communication to clients. Role overview As the first point of contact, you will handle customer inquiries and help resolve issues, ensuring each interaction is smooth and professional. Strong French language skills are essential for this role, as most communication will take place in French. What you will do Respond to customer questions and requests Provide information and solutions in French Ensure a positive and seamless customer experience Requirements Fluency in French Strong communication and problem-solving skills Interest in customer service

Apr 28, 2026

Apply

Bilingual Customer Service Agent - German Speaker

MSX International

Full-time|On-site|Madrid

Join our dynamic team at MSX International as a Bilingual Customer Service Agent specializing in German. In this full-time role, you will be the first point of contact for our valued customers, providing exceptional support and guidance. Your fluency in both German and English will be crucial in resolving customer queries, ensuring satisfaction, and building lasting relationships.

Jan 21, 2026

Apply

Bilingual Customer Service Representative for Payment Solutions - Remote in Greece

Mercier Consultancy MD

Full-time|Remote|Remote — Barcelona, Catalonia, Spain

Join the dynamic team at Mercier Consultancy MD as we offer a fantastic opportunity for French-speaking Customer Service Representatives focused on Payment Solutions. This role allows you to work remotely while enjoying the beauty of Greece, making it an ideal fit for individuals passionate about customer service and the financial technology sector. In this position, you will support clients by addressing their inquiries regarding payment solutions, all while communicating proficiently in French.Key ResponsibilitiesAddress customer inquiries regarding payment solutions, transactions, and related services through phone, email, and chat in French.Deliver comprehensive information about product features, pricing, and integration processes.Assist customers in troubleshooting issues and resolving concerns related to payment processing.Accurately document all interactions in the CRM system for effective follow-up.Collaborate with technical teams to ensure seamless service delivery and enhance customer satisfaction.Stay informed on industry trends and product updates to provide knowledgeable assistance.Build trust and confidence in our payment solutions by nurturing positive customer relationships.

Jan 8, 2026

Apply

Bilingual Customer Service Representative for Online Streaming Media - Relocate to Greece

Mercier Consultancy MD

Full-time|Remote|Remote — Alicante, Valencian Community, Spain

Mercier Consultancy MD is hiring a Bilingual Customer Service Representative to support a major online streaming media company. This position is remote from Alicante, Spain, with the option to relocate to Greece. The team welcomes individuals who are enthusiastic about media and technology and committed to providing strong customer support. Role overview This role centers on assisting Spanish-speaking customers with questions about streaming services, subscriptions, and technical support. The position involves direct communication with customers and collaboration with colleagues to improve the overall service experience. Key responsibilities Respond to customer inquiries about streaming content, subscription plans, billing, and account management by phone, email, and chat in Spanish. Help customers troubleshoot technical issues related to streaming devices and platform access. Offer clear guidance to promote customer satisfaction and retention. Handle and resolve customer complaints promptly and professionally. Document customer interactions thoroughly in the CRM system. Collaborate with internal teams to improve service quality and the customer experience. Keep up to date with product features, streaming industry trends, and relevant technology updates.

Apr 29, 2026

Apply

Bilingual Dutch Customer Service & Technical Support Advisor

Teleperformance Spain

Full-time|€24.7K/yr - €24.7K/yr|On-site|Barcelona, Catalonia, Spain

Join our dynamic team as a Bilingual Dutch Customer Service and Technical Support Advisor, where your expertise will shine as you represent our esteemed brands.Role PurposeAs an ambassador for our brands, you will deliver comprehensive support across various customer interactions, both in presales and aftersales environments, including physical retail and e-commerce settings. Your responsibilities will encompass basic technical support, troubleshooting, and back-office tasks to ensure customer satisfaction.Key Responsibilities Provide exceptional customer support via multiple channels. Assist customers with technical issues, guiding them through solutions. Collaborate with team members to enhance service delivery.

Mar 12, 2026

Apply

Bilingual Customer Service Support Specialist - Spanish & English

JYSK

Full-time|On-site|Valencia

Are you passionate about delivering exceptional customer service? Join our team at JYSK as a Bilingual Customer Service Support Specialist! In this role, you will assist our Spanish and English-speaking customers with inquiries, resolve issues, and ensure a positive shopping experience.Your responsibilities will include:Responding to customer inquiries via phone, email, and chat.Resolving customer issues efficiently and effectively.Providing product information and support to enhance customer satisfaction.Collaborating with team members to improve service delivery.

Mar 27, 2026

Apply

Bilingual Customer Service Agent (German & English) - 100% Remote

Sixt SE

Full-time|Remote|Las Palmas de Gran Canaria

Sixt SE is hiring a Bilingual Customer Service Agent fluent in German and English. This fully remote role is open to candidates who want to support customers from anywhere, including Las Palmas de Gran Canaria. Role overview This position centers on assisting a global customer base in both German and English. Clear communication and a focus on customer satisfaction are key to success in this role. What you will do Respond to customer inquiries in German and English Deliver helpful, timely support to clients worldwide Work collaboratively with a distributed team Requirements Fluency in both German and English Reliable internet connection for remote work Strong communication and interpersonal skills

Apr 29, 2026

Apply

French-Speaking Customer Service Representative for Subscription Services

Mercier Consultancy

Full-time|Remote|Remote — Spain

Join Mercier Consultancy as a French-Speaking Customer Service Representative within our Subscription Services team. In this pivotal role, you will provide outstanding support to our French-speaking clients, addressing their inquiries and resolving issues related to our subscription offerings.Your proficiency in French will be essential as you guide customers through the sign-up process, assist with account management, and tackle any questions or challenges they face while using our services. By delivering exceptional customer care, you will play a crucial role in enhancing customer satisfaction and loyalty.Key Responsibilities Provide exemplary customer service in French via phone, email, and chat regarding subscription inquiries. Assist customers with subscription sign-ups, billing questions, and account management. Resolve customer issues and complaints promptly and professionally. Accurately document customer interactions in our CRM system. Collaborate with product and technical support teams to meet customer needs. Collect customer feedback to drive enhancements in service offerings. Stay informed about service features and promotions to assist customers effectively.

Mar 3, 2026

Apply

Bilingual Customer Service Agent (German & English) - Fully Remote

Sixt SE

Full-time|Remote|Santa Cruz de Tenerife

Sixt SE is looking for a Bilingual Customer Service Agent fluent in both German and English. This fully remote role is based in Santa Cruz de Tenerife and centers on assisting customers with their inquiries and needs. Role overview This position focuses on providing support to customers in both German and English. The goal is to address questions, resolve issues, and ensure a positive experience with Sixt’s services. What you will do Communicate with customers in German and English across various channels Assist with questions, bookings, or concerns related to Sixt services Work remotely, maintaining a high standard of service from any location Requirements Proficiency in German and English Strong communication skills Reliable internet connection for remote work

Apr 29, 2026

Apply

Bilingual French Customer Service Representative - Remote in Greece

Mercier Consultancy MD

Full-time|Remote|Remote — Barcelona, Catalonia, Spain

Join Mercier Consultancy MD as a French Speaking Customer Service Representative specializing in Subscription-Based Services, all while enjoying the stunning backdrop of Greece! This position is ideal for individuals who are enthusiastic about delivering exceptional customer support and possess experience in subscription services. As an integral part of our customer service team, you will assist clients in managing their subscriptions and provide support in French.Key Responsibilities Respond to customer inquiries regarding subscription services, billing, and account management via phone, email, and live chat in French. Inform customers about subscription plans, special offers, and product features. Assist customers with account creation, changes, and cancellations when necessary. Promptly address customer complaints and technical issues to ensure satisfaction. Accurately document all customer interactions in our CRM system to facilitate follow-up. Work collaboratively with cross-functional teams to enhance service delivery and improve customer experience. Stay informed about company offerings and trends in the subscription industry to better assist customers.

Jan 8, 2026

Apply

Senior Customer Service Representative

MSX International

Full-time|On-site|Sant Just Desvern

MSX International is looking for a Senior Customer Service Representative in Sant Just Desvern. This position centers on supporting customers and making sure their questions and concerns are handled quickly and thoroughly. Role overview The Senior Customer Service Representative will handle a range of customer inquiries, working to resolve issues and improve satisfaction with each interaction. The role involves responding to requests, troubleshooting problems, and maintaining a high standard of service. What you will do Respond to customer questions and concerns in a timely manner Work to resolve issues and ensure customer needs are met Support the team’s goal of providing high-quality service Requirements Experience in customer service roles Strong communication and problem-solving skills Ability to manage multiple requests and prioritize tasks

Apr 29, 2026

Apply

Italian Speaking Customer Service Representative for Booking

Teleperformance Spain

Full-time|On-site|Barcelona, Catalonia, Spain

Teleperformance Spain is hiring an Italian Speaking Customer Service Representative in Barcelona. This role centers on supporting clients with booking services, focusing on travel arrangements and related queries. What you will do Handle customer inquiries in Italian, offering clear and helpful responses Assist clients with travel bookings and resolve any issues that arise during the process Ensure each customer receives a smooth and efficient booking experience Requirements Fluency in Italian Strong communication skills Comfort working with booking systems and providing customer support This position is based in Barcelona, Catalonia, Spain.

Apr 29, 2026

Apply

Spanish-Speaking Customer Service Representative for Booking

Teleperformance Spain

Full-time|On-site|Barcelona, Catalonia, Spain

Teleperformance Spain is hiring a Spanish-Speaking Customer Service Representative for Booking in Barcelona. This position centers on assisting clients with booking-related questions and resolving service issues. Role overview As part of the customer service team, the main focus is to support customers in Spanish. The role involves handling inquiries, addressing concerns, and ensuring each customer receives attentive and accurate service. What you will do Respond to client questions and requests about booking services Resolve issues efficiently and professionally Communicate clearly in Spanish to deliver a positive customer experience Requirements Fluency in Spanish Strong communication skills Interest in customer service and problem-solving

Apr 29, 2026

Apply

Bilingual French and English Customer Service & Technical Support Advisor

Teleperformance Spain

Full-time|€20.9K/yr - €20.9K/yr|On-site|Barcelona, Catalonia, Spain

Join our dynamic team as a Bilingual French and English Customer Service & Technical Support Advisor! We are seeking passionate individuals who can serve as brand ambassadors, delivering exceptional support in both presales and aftersales environments, including physical stores and e-commerce platforms. Your role will involve providing basic technical support, troubleshooting, and back-office assistance to ensure a seamless customer experience.

Feb 25, 2026

Apply

Dutch Speaking Customer Service Representative for IT Support

Mercier Consultancy

Full-time|Remote|Remote — Spain

Join Mercier Consultancy as a Dutch Speaking Customer Service Representative in our Client's IT Support Services. In this pivotal role, you will deliver outstanding assistance to our Dutch-speaking clients by addressing their technical queries and ensuring a seamless experience with our IT solutions.Your proficiency in Dutch will be crucial in conveying technical details, troubleshooting issues, and providing clients with clear guidance to overcome their IT challenges. Your efforts will be key in maintaining high customer satisfaction and upholding our dedication to delivering exceptional IT solutions.Key ResponsibilitiesProvide exemplary customer service in Dutch through phone, email, and chat for IT support inquiries.Troubleshoot technical problems and guide clients through effective solutions.Assist clients with product utilization, installation, and software updates.Accurately document customer interactions in our CRM system.Work collaboratively with the technical support team to resolve complex issues swiftly.Collect customer feedback to drive continuous improvement in service and product quality.Stay informed about the latest trends in IT support and technological advancements.

Feb 27, 2026

Apply

Customer Service Representative (Dutch) - Full-Time

MSX International

Full-time|On-site|Madrid

Join our dynamic team at MSX International as a Customer Service Representative specializing in Dutch. In this role, you will be the frontline ambassador for our brand, providing exceptional support and ensuring customer satisfaction. Your responsibilities will include responding to customer inquiries, resolving issues, and delivering tailored solutions to meet their needs.

Dec 19, 2025

Create account — see all 866 results

Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, or location & role pages.