About the job
We appreciate your interest in the Account Manager position at Moonbug Entertainment, a globally recognized leader in children's entertainment dedicated to inspiring joy, learning, and growth among kids worldwide. Our company is the creative force behind beloved brands such as CoComelon and Blippi. At Moonbug, we believe that every child deserves access to engaging and educational content, which is why our shows are available on over 150 video platforms globally, including Netflix, Disney+, BBC iPlayer, and YouTube Kids. We also excel in preschool music and audio experiences, accessible on more than 100 audio platforms worldwide. Beyond the screen, Moonbug's brands thrive in various formats, including streaming music, toys, games, books, live events, and even theme park exhibits. Moonbug is a proud member of Candle Media, an independent and creator-friendly environment for innovative and high-quality brands and franchises.
New York, NY, On-site Full Time
The Role
As the Account Manager at Moonbug Entertainment, you will play a pivotal role in managing daily client relationships, supervising ongoing business operations, and ensuring the flawless execution of campaigns and initiatives. In the Brand Partnerships division, you will help bring imaginative projects to life within the world of Moonbug, ranging from custom social media integrations and YouTube content to Roblox sponsorships and cross-channel campaigns for prominent brands.
You will work closely with internal teams to meet commitments, maintain tight timelines, keep details organized, and ensure clear communication. While the sales and creative teams shape the vision, you will help bring it to fruition, guaranteeing that every campaign runs seamlessly and that each brand feels confident stepping into Moonbug's vibrant universe.
This position is ideal for an organized, proactive individual who thrives in building strong client relationships within a dynamic and playful environment where global brands connect with cherished children's content.
Responsibilities
- Act as the primary daily contact for assigned client accounts, managing relationships and ensuring top-notch account stewardship.
- Oversee post-sale account management, confirming clients receive what was promised and campaigns are executed accurately and punctually.
- Develop a deep understanding of clients' businesses, goals, and challenges to foster healthy, long-term partnerships.
- Collaborate closely with internal teams, including brand partnerships, media & ad operations, creative, production, social, marketing, data, and finance, to manage deliverables and timelines.
- Coordinate account activities, including media integrations, asset delivery, creative approvals, production schedules, and campaign reporting.
- Conduct client status meetings, providing concise updates, proactive communication, and effective follow-ups.
- Monitor account health, identify risks early, and strategize solutions to maintain strong client relationships.
