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Dynamic Account Manager

remote-vaRemote — Philippines
Remote Full-time

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Experience Level

Entry Level

Qualifications

Proficient in QuickBooks and spreadsheet management. Exceptional attention to detail and ability to meet deadlines. Strong communication and customer service capabilities. Prior experience in order processing, billing, and data management is advantageous. Proficient with bookkeeping and Excel.

About the job

Join our team at remote-va as a dedicated and detail-oriented Account Manager, where you will play a pivotal role in overseeing essential operational and customer service tasks. This position demands outstanding organizational skills, exceptional communication, and an unwavering commitment to fostering efficient workflows.

Key Responsibilities:

1. Order Management: Efficiently input purchase orders into QuickBooks, ensuring they are accurately filed and maintained within a structured spreadsheet format.

2. Shipping Coordination: Collaborate with the warehouse team to facilitate order shipments and keep spreadsheets updated.

3. Digital Access Support: Provide eBook access to customers utilizing designated software tools.

4. Billing: Process invoices for the Department of Education post-shipment, adhering to specified formatting guidelines.

5. Payment Tracking: Monitor payment statuses via the Board of Education website and proactively follow up with customers regarding unpaid invoices.

6. Bookkeeping: Accurately track and record expenses and income using QuickBooks.

7. Customer Support: Respond to customer inquiries and emails regarding orders in a timely and professional manner.

8. Data Management: Conduct data harvesting and maintain organized and accessible records.

9. General Management: Assist with additional operational tasks as required.

About remote-va

remote-va is a forward-thinking company dedicated to delivering high-quality virtual assistance and operational support to clients. We empower our employees with the flexibility of remote work, allowing them to thrive in a dynamic and supportive environment.

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