Dynamic Account Manager

TransPerfectNew York City, New York, United States

On-site Full-time

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Experience Level

Experience

Qualifications

Ideal Candidate Profile:Education: Minimum Bachelor’s degree required. Communication: Exceptional English skills (both written and verbal). Sales Experience: Demonstrated success throughout the entire sales cycle from lead generation to closing. Track Record: Proven history of meeting and exceeding sales targets. Analytical Skills: Strong problem-solving abilities and analytical mindset. Interpersonal Skills: Excellent relationship-building capabilities. Time Management: Effective organizational and time management skills.

About the job

About Us:

TransPerfect is a leading global company dedicated to empowering businesses to thrive in the international marketplace. With a comprehensive suite of language and business support services, including translation, multicultural marketing, website globalization, and legal assistance, we aim to cater to every client’s unique needs with precision and expertise.

Your Role:

As an Account Manager, you will be pivotal in fostering new business relationships while also providing exceptional support to our existing clients. This role requires a proactive approach to client engagement, ensuring their needs are met with the utmost care.

Key Responsibilities:

Conduct thorough research to identify potential clients using various methods, such as internet searches, trade show lists, referrals, and professional directories.
Maintain accurate databases of prospective clients, detailing vital information including names, titles, and contact details.
Execute strategic outreach through daily mailings to potential clients based on updated data.
Perform cold calls to introduce TransPerfect’s services to prospective clients.
Innovate and enhance the business development strategy to attract new clients.
Negotiate service rates and timelines with both potential and current clients.
Educate clients on the translation process, highlighting TransPerfect’s competitive advantages and pricing structure.
Collaborate with production teams to guarantee high-quality service delivery and client satisfaction.
Regularly follow up with clients to assess their satisfaction levels and address any concerns.
Stay informed about industry trends and significant developments relevant to TransPerfect’s services.
Assist with special projects and other duties as needed.

About TransPerfect

TransPerfect stands at the forefront of the global business landscape, committed to providing unparalleled language and business solutions. Our extensive service offerings are designed to help clients navigate the complexities of international operations, making us a trusted partner for businesses seeking to expand their global footprint.

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