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Dynamic Assistant Manager

Taj HRRiyadh, Riyadh Province, Saudi Arabia
On-site Full-time

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Experience Level

Manager

Qualifications

The ideal candidate should possess a strong background in management, with excellent communication and interpersonal skills. A proven track record in sales and customer service is essential, along with the ability to thrive in a fast-paced environment.

About the job

Job Summary:

Taj HR is on the lookout for a talented and driven Assistant Manager. The successful candidate will possess exceptional leadership abilities, a knack for multitasking, and a proactive mindset when it comes to problem-solving. This role provides an exciting opportunity to spearhead strategic initiatives and significantly contribute to the growth of our organization.

Performance Metrics for Assistant Manager:

  • Convert 1 in 6 office inquiries.
  • Convert 1 in 2 virtual office and coworking inquiries.
  • Maintain office, virtual office, and coworking client churn below 60%.
  • Aim for a community of 200 coworkers.
  • Achieve a 20% annual increase in virtual office package sales.
  • Boost revenue month-over-month and year-over-year.
  • Limit team churn to below 40% annually.

Key Attributes:

  • Attitude: Positive, enthusiastic, confident, approachable, and always ready with a smile.
  • Communication Skills: Active listener, friendly, respectful, responsive, and self-assured.
  • Customer Service Focus: Genuine desire to assist others and build lasting relationships.
  • Professionalism: Committed to the business, well-presented, and career-focused.
  • Leadership: Leads by example, engages and motivates team members, and makes informed business decisions.
  • Management Skills: Excellent time management, attention to detail, and adept at problem-solving.
  • Results-Oriented: Driven to achieve goals and secure wins.
  • Culture Fit: Infuses positive energy into the team, adheres to established systems, and adds value.

Sales Management Overview:

  • Familiarize yourself with 'How to Create a Buyer' and learn the sales process to excel in virtual office and coworking sales.
  • Study virtual office and coworking sales talk guides.
  • Sell with passion, highlighting the unique aspects that contribute to client success.
  • Over the phone, aim to secure virtual office sign-ups and schedule tours for office and coworking inquiries.
  • Ensure every inquiry receives a demonstration of our communications and technology, showcasing its capabilities.
  • Manage the 'Trip to Sale' for all inquiries and train your team to prioritize and meet standards.
  • Conduct floor walks three times daily to ensure five-star presentation.

About Taj HR

Taj HR is a leading human resources consultancy based in Riyadh, specializing in providing innovative solutions tailored to meet the diverse needs of businesses. Our mission is to empower organizations by optimizing their workforce and enhancing productivity.

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