Dynamic Assistant Store Manager

KIKO MILANODublin, Leinster, Ireland

On-site Full-time

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Experience Level

Experience

Qualifications

To excel in this role, you should possess:Proven experience in retail management or a similar role. Strong analytical skills with a focus on driving performance improvements. Demonstrated ability to lead and motivate teams effectively. Excellent communication and interpersonal skills. A passion for customer service and a keen understanding of retail trends.

About the job

KIKO MILANO is hiring an Assistant Store Manager for its Dublin, Leinster location. This role supports the Store Manager in driving commercial results, developing team members, and delivering strong customer experiences. When the Store Manager is absent, the Assistant Store Manager leads daily operations and ensures continuity in store performance.

Main Responsibilities

Commercial Leadership and Store Performance

Work closely with the Store Manager to achieve sales and profitability goals.
Analyze store metrics such as average transaction value, units per transaction, and conversion rates to inform business decisions.
Promote a results-oriented culture by setting clear expectations, tracking progress, and recognizing team achievements.
Support the rollout of commercial initiatives, new product launches, and in-store promotions to increase customer engagement.

People Leadership and Team Development

Lead by example on the sales floor, motivating the team through visible, energetic leadership.
Recruit, onboard, and develop team members to align with store needs.
Coach and mentor staff with regular feedback and ongoing development conversations.
Plan for future talent needs by building strong succession plans and supporting internal growth.
Foster an inclusive, high-trust environment where all team members feel valued and supported.

Customer Experience

Uphold and model the KIKO customer service approach, ensuring a premium experience for every visitor.
Ensure the team delivers expert product knowledge and tailored service to each customer.
Set the standard for customer engagement and brand storytelling on the shop floor.
Seek out and implement feedback and new ideas to continually improve the customer journey.

About KIKO MILANO

KIKO MILANO is a leading brand in the cosmetics industry, known for its innovative products and commitment to quality. With a vibrant and dynamic team, we strive to create an engaging shopping experience for our customers. Join us and be part of a company that values creativity, diversity, and excellence.

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