About the job
Job Title: Executive Assistant – CRM & WordPress Specialist (Remote)
Location: Remote
Hours: Monday to Friday, 4AM – 8AM EST
Job Overview
We are looking for a motivated and tech-savvy Executive Assistant to enhance our administrative processes and improve our web/CRM operations. You will play a crucial role in customizing Salesforce, managing WordPress pages and forms, and assisting with daily operational tasks such as invoicing, client communications, and calendar management.
This position is ideal for a self-motivated individual who excels in autonomy and can collaborate effectively with our UK-based team while navigating various tools and systems.
Key Responsibilities
- Develop and customize WordPress forms and layouts
- Manage and tailor Salesforce CRM workflows and dashboards
- Support client follow-ups, email communications, and meeting scheduling
- Generate and manage invoices, receipts, and basic bookkeeping entries
- Facilitate inter-department communication for task updates and completions
- Identify and propose automation opportunities using tools like Make.com or Zapier
- Ensure data accuracy across systems and assist with data migration projects
Essential Qualifications
- Demonstrated experience in WordPress website management and customization
- In-depth knowledge of Salesforce or similar CRM platforms (e.g., Pipedrive)
- Familiarity with automation tools like Make.com or Zapier is a significant plus
- Minimum of 2 years of experience in executive or virtual assistance
- Exceptional communication skills, both written and verbal
- Strong time management skills and the ability to work independently
- Proficient in handling sensitive information with confidentiality and discretion
- Comfortable collaborating during UK time zone hours
Technical Skills
- WordPress (Forms, Plugins, Page Editing)
- Salesforce or equivalent CRM tool
- Google Workspace (Gmail, Calendar, Sheets, Docs)
- Basic bookkeeping or invoicing tools
- Automation platforms (Make.com, Zapier – optional)
